McDonald Volkswagen

Had a warning light come on unexpectedly so I dropped in without an appointment. Usual service was overdue anyway so left it there and it was all taken care of by the EOB the next day. Had video of inspec without an appointment. Usual service was overdue anyway so left it there and it was all taken care of by the EOB the next day. Had video of inspection and recommendations by the evening of the day I dropped it off. More

The people in the service department were very friendly and kept me informed about my car service. My car was clean and the service was done well. and kept me informed about my car service. My car was clean and the service was done well. More

Steven was great and very helpful. He brought a car to our house for test drive since we were busy and got us a very competitive deal on the car we wanted. All in all, a great experience. Thanks, Steven our house for test drive since we were busy and got us a very competitive deal on the car we wanted. All in all, a great experience. Thanks, Steven. More

Flynn was friendly and personable. He was never pushy. If we ever get a car from McDonald again, I will be seeking him out for sure. we ever get a car from McDonald again, I will be seeking him out for sure. More

I worked with ryan for my service advisor. he went the extra mile keeping me updated and couldn't of been happier with the service , he was very professional and kept me updated during the whole process a extra mile keeping me updated and couldn't of been happier with the service , he was very professional and kept me updated during the whole process as i requested on the initial drop off of the vehicle . work was completed in a timely manner and i would gladly return here for VW service in the future . Highly Recommended ! -TJ More

Seamless experience.the service rep was very friendly and answered all my questions. I will defined go there for all my service needs. Thank you answered all my questions. I will defined go there for all my service needs. Thank you More

You guys are amazing! Ryan, our valet, Zach. The valet service is a life saver!!! Thank you all! It was done well and safely! We do appreciate it! Not sure how we would ha e figured out how to get th service is a life saver!!! Thank you all! It was done well and safely! We do appreciate it! Not sure how we would ha e figured out how to get there without your help! Fantastic service! Something good came from this Covid craziness! Amazing service! Great team! More

David Cox assisted me in getting my first car lease. He was informative, professional and friendly! Highly recommend working with David. Being it was my first car lease, David walked me through the entire was informative, professional and friendly! Highly recommend working with David. Being it was my first car lease, David walked me through the entire process of leasing and cheered me on as I drove off the lot. The lease came with a 30 day free service follow up, a 60 day free tire rotation and includes free 1 and 2 year maintenance check ups! I absolutely love my Tiguan 2020 SE R-line. More

Good communication, resolved all warranty issues quickly and did not wash the car as I requested. Thanks! Was happy with the service and will be back if the car needs more warranty work and did not wash the car as I requested. Thanks! Was happy with the service and will be back if the car needs more warranty work More

40,000 mile service visit - all items covered - requested additional issues addressed and solved. New service dept. receptionist, Samantha, very pleasant and accommodating. Kept me informed on issue resoluti additional issues addressed and solved. New service dept. receptionist, Samantha, very pleasant and accommodating. Kept me informed on issue resolution and progress. Very energetic and eager to serve. Impressive. More