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McDonough Hyundai - Service Center

McDonough, GA

4.5
343 Reviews

343 Reviews of McDonough Hyundai - Service Center

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June 01, 2024

Service was great. Facility was clean . Team was nice. Will return. Service was fast. Thanks More

by stansberryn2512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

May 31, 2024

Very friendly and helpful staff. Marcus was amazing, always has an uplifting personality, and very helpful. More

by angelbates50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Jun 01, 2024 -

McDonough Hyundai responded

Angel, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marcus met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

May 31, 2024

Greeted me and Very professional and they got me out ahead of schedule and great customer service. More

by ccnelson66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Myreon met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

May 31, 2024

My oil change was done in a timely manner. I did not have to wait long. More

by i.wappler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

McDonough Hyundai responded

We are very happy to hear Jayda provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

May 31, 2024

Staff was amazing and very helpful. Marcus was so kind and helpful. He always has an uplifting personality. More

by angelbates50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Jun 01, 2024 -

McDonough Hyundai responded

Angel, Thank you for the kind words for our service department! We look forward to sharing your compliments with Marcus and our team. Please don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

May 30, 2024

Ms Kim was amazing she helped me with everything and helped me understand a lot as well. Even the mechanic was helpful. The both helped me understand what was needed to improve my cars health. More

by colinde2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

McDonough Hyundai responded

Thank you! Kim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

May 30, 2024

Jayda was the first face I saw in the service department. She was overwhelmingly kind and patient, explaining everything I needed to know. Luis, the service manager, has superior customer service skills. I'v More

by S.B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
May 30, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

May 30, 2024

The people are very Courtesy, Professional and take care of business. I dont have any problem when it come to get my services done on my cars. More

by Callowaymarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
MYREON B SHOCKLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

May 29, 2024

Awesome customer service when we drove up the gentleman open up my passenger door nice smile as well.. More

by mm418300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Myreon and our team were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

May 28, 2024

Came in for Hyundai recall service. Waited for 6 hrs, only to be told parts are not available. More

by eyisan.omagbemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MARCUS JOHNSON
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

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