MYREON B SHOCKLEY
MYREON B SHOCKLEY at McDonough Hyundai
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MYREON B SHOCKLEY

Service Advisor

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.5
86 Reviews

Languages Spoken

English English

4.5

86 Reviews

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86 Reviews of MYREON B SHOCKLEY

May 03, 2024

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Employee Rating

I had a good experience working with the service department regarding a recall on my Ionig 5. Jaiden Bond assisted me, and I was impressed with her level of professionalism and care. Myron B. Shockl More

by Rita
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Recommend Dealer
Yes
May 03, 2024

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jaiden and our team here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

May 04, 2024

McDonough Hyundai responded

Hello Rita, we are pleased to hear of your experience with us here at McDonough Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 30, 2024

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Hey all! We really got taken care of by your guys. High levels of communication and explanation; which is rare nowadays. Our car rides like it's on glass. Tha More

by seanie101
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Recommend Dealer
Yes
May 01, 2024

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

April 28, 2024

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Prompt and friendly service. Very nice waiting area. Service was finished within the time they promised. More

by MARCIABALLARD2017
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Recommend Dealer
Yes

Other Employees Tagged: Moises Bonilla, MARCUS JOHNSON

Apr 28, 2024

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Marcia, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

April 25, 2024

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The dealership was very clean. The people were very courteous and nice. I wasn’t there long. I really appreciate the attention they gave me. I will recommend them to anyone. More

by Beco.investments
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Recommend Dealer
Yes
Apr 26, 2024

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

April 24, 2024

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It is by far the best dealership in town. I was given the most Amazing and Professional service by Kim Riley. She is awesome. More

by BONILLAMOISES43
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Recommend Dealer
Yes
Apr 24, 2024

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with Kim and our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

April 23, 2024

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They’re always expeditious and handling my needs and getting me in when I need service. The service reps are always professional and enthusiastic. More

by retha.alex
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Recommend Dealer
Yes

Other Employees Tagged: MARCUS JOHNSON

Apr 23, 2024

McDonough Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

April 22, 2024

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Courteous and professional staff. Clean and updated facility. No long wait for service. I'm so glad they opened this dealership/service center close to my house. They have a custome More

by TammieeCee
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Recommend Dealer
Yes
Apr 22, 2024

McDonough Hyundai responded

Tammiee, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Apr 23, 2024

McDonough Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2024

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Employee Rating

Dealership tried to up charge thru texting and also tried to sale tires that were well within legal limits More

by joynerlawfirm
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Recommend Dealer
No
Apr 19, 2024

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Apr 19, 2024

McDonough Hyundai responded

Hi, we are disappointed to learn of your experience here at McDonough Hyundai, but will take this opportunity to improve. If you would like to discuss your experience in more detail, please give us a call at (888) 346-8956 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

April 12, 2024

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Came to the dealership twice for the same issue. I provided the check engine code and was still charged a diagnostic fee. On my second visit I waited more than a hour to get checked in for a schedul More

by yohance.walker
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Recommend Dealer
No
Apr 16, 2024

McDonough Hyundai responded

We're sorry to hear that your visits didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

April 11, 2024

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Employee Rating

Service department was horrible service council quoted me one price and then change the price when I came and to have the work done. The multi point inspection stated that I have an oil leak. The service per More

by reknox99
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Workmanship
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Recommend Dealer
No
Apr 14, 2024

McDonough Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

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