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McDonough Nissan
McDonough, GA
1,882 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 28, 2018
Very easy to deal with Paul was very helpful and even was sympathetic through the breakdown that I had for a minute - I bought a car for my daughter for her 21st birthday an Paul was very helpful and even was sympathetic through the breakdown that I had for a minute - I bought a car for my daughter for her 21st birthday and I wanted it to be perfect. I always melt down whenever I make any big decision. Overall, it was a very smooth, easy process. More
by SGP1PARALEGAL
Verified CustomerEmployees Worked With
Martin Paul (Can’t remember), Alex Deoliveira
December 28, 2018
WOW !!! What an amazing Experience !!! I’ve purchased several new cars from several different dealers and they all fail in comparison !! First I was greeted by a friendly salesman and then I’ve purchased several new cars from several different dealers and they all fail in comparison !! First I was greeted by a friendly salesman and then by the Manager and he listened and cared about everything I said and did exactly what I asked. No pressure , no upsale , I saved a great deal of money and time and everyone was kind and professional and I really believe that I’ve made not only friends but family there !! Thank you for everything you did and everything you said and for listening to my wants and needs !!! More
by BULLINTHEHOUSE2000
Employees Worked With
Peter McNeal, Chuck Tolar
December 28, 2018
oil change The service advisor was not friendly .. He didn't even tell me his name .. I really dislike coming to the Nissan service center .. The price for a The service advisor was not friendly .. He didn't even tell me his name .. I really dislike coming to the Nissan service center .. The price for an oil change is to high More
by MOMOFTHREEBOYS93
Employees Worked With
the service advisor never told me his name
December 27, 2018
First visit. The service advisor was professional and pleasant in listening to my requests. She kept me updated during the service completion. After payment I r The service advisor was professional and pleasant in listening to my requests. She kept me updated during the service completion. After payment I received a copy of my bill, no information like what the recall actually was that was addressed. No reason for brake fluid exchange, so I called Nissan USA, only to be told that I had obviously been taken and offered to allow me to make a complaint. My reply was no, I wanted to at least give the dealership an opportunity to make this right first. My brother-in-law checked under my car just to see if the brake lines had been bled, the seals were in place so the lines had not been touched. Seems odd that the brake fluid from the factory would be bad in a new vehicle. More
by Pathfinder Sue
Employees Worked With
Shelby Blackburn and cashiers.
December 27, 2018
Fast friendly experience All together Fast and painless process. Very courteous and helpful sales force. Seemed to be competitive pricing with a wide variety of inventory fr All together Fast and painless process. Very courteous and helpful sales force. Seemed to be competitive pricing with a wide variety of inventory from new to used. More
by GENE120
Employees Worked With
Keith Ellis, Ryan ?, Chuck Tolar
December 27, 2018
2018 new car Received excellent service from all involved and would recommend the dealership to anyone that was in need of a vehicle.we will probably visit again i Received excellent service from all involved and would recommend the dealership to anyone that was in need of a vehicle.we will probably visit again in the near future More
by SMCCULLERS133
Employees Worked With
Brittney Barnes, Alex Deoliveira, Godson Sowah
December 26, 2018
Excellent Service!! I submitted a 5 star because through out this facility from the cleanliness, friendliness, awesome customer service smiling faces respectfulness profe I submitted a 5 star because through out this facility from the cleanliness, friendliness, awesome customer service smiling faces respectfulness professionalisms and I can go on and on the management team is awesome Mr George is the best if you want to be treated like family no matter your color or kind this the place to Go!!! I love everything the service department the one to go over your vehicle with you after you buy she really takes the time to teach you everything about your vehicle McDonough Nissan is the best place to purchase a vehicle no lie them people are Soooo Awesome!!! I recommend anyone to see them not because I was sold a car but because they have love for you and for helping you and definitely treating you right!!! More
by WESTRYSARAH34
Employees Worked With
Martin Alvarado, George Mazzant, Alex Deoliveira
December 26, 2018
Dissatisfied with sales process! We like the vehicle we purchased, however, we are not satisfied with the procedures of finance ethics used. We believe as consumers we are entitled to We like the vehicle we purchased, however, we are not satisfied with the procedures of finance ethics used. We believe as consumers we are entitled to have all finances disclosed before making our decision ie. cost, approval, & apr rates as these all help to enfluence our decisions of a payment we are comfortable with . We don’t make decisions according to what we can afford as a payment limit, I believe that is a unethical way to do business. We asked several questions about the APR and we were told it was federal law not to be disclosed before final documents were prepared. We have purchased too many vehicles to know this is not so! More
by PATTYW67
Employees Worked With
George Mazzant
December 25, 2018
Nissan quest Alex helped facilitate an out of town purchase and made it as easy as possible! We are very happy with our new van, thank you!! Alex helped facilitate an out of town purchase and made it as easy as possible! We are very happy with our new van, thank you!! More
by Ksburke76
Employees Worked With
Alex Deoliveira
December 24, 2018
Great customer service the young lady was very helpful,I hope the rest of your customer service persons are as helpful as she was.l will return when I need customer service the young lady was very helpful,I hope the rest of your customer service persons are as helpful as she was.l will return when I need more service done More
by BUDSMITHPHOTO
Employees Worked With
Dana Bowen
