McDonough Nissan

Great customer service the young lady was very helpful,I hope the rest of your customer service persons are as helpful as she was.l will return when I need customer service the young lady was very helpful,I hope the rest of your customer service persons are as helpful as she was.l will return when I need more service done More

Excellent Service I received excellent service and a clear explanation of other services I need. Elvis provided excellent customer service and kept me aware of the prog I received excellent service and a clear explanation of other services I need. Elvis provided excellent customer service and kept me aware of the progress of my car during my wait. More

Disappointed I purchased my vehicle brand new and have had my car serviced at Nissan ever since 2016. I did switch to another Nissan due to receiving bad service b I purchased my vehicle brand new and have had my car serviced at Nissan ever since 2016. I did switch to another Nissan due to receiving bad service but I decided to give McDonough Nissan another chance. I was wrong. It's amazing how you can value a customer to purchase the vehicle but once the sale is complete and the first 6 months are done then the valued customer does not exist. I had my vehicle serviced for oil change 12/21/18. A 12 point inspection was done. When the service advisor Orlando told me that the vehicle was done he mentioned that my battery was low. I asked how long would the battery have left to operate. He stated he didn't know, maybe tomorrow, maybe next week, maybe next month. I asked again is it soon, do I have time at least two weeks he stated yes. On 12/22/18 after going to a department store with my grand children ages 2 & 6 the car did not start. One day after the car was at Nissan. It took 4 hours to get back up and running. I will not recommend McDonough Nissan to anyone for any reason. The concern for a valued customer is no longer present, what ever happened to treating a customer who has purchased and does business with the company as part of the family. Not at this place. I will take the McDonough Nissan name off my car and my license cover. Good bye More

Very great experience. They kept me informed every step of the way and I was treated very well. I will come back for service next time, too. Very helpful. They kept me informed every step of the way and I was treated very well. I will come back for service next time, too. Very helpful. More

Service Great experience I always choose this Nissan to get my service done the are always professional and honest and the services in need for my vehicle Great experience I always choose this Nissan to get my service done the are always professional and honest and the services in need for my vehicle More

Experience to Remember George assisted in slection of car.. Alex helped with finance. The car was excellent! Challenges with finance. But the "make it right" outcome was gre George assisted in slection of car.. Alex helped with finance. The car was excellent! Challenges with finance. But the "make it right" outcome was great. More

Service center I got an issue with my rear door fixed in around 1 hour. The rubber seal was replaced and I received a car wash and vacuum afterward. I got an issue with my rear door fixed in around 1 hour. The rubber seal was replaced and I received a car wash and vacuum afterward. More

Overall good experience I found a car on their website and requested info. Brittney was quick to reach out and communicated quickly and efficiently. She scheduled for me to I found a car on their website and requested info. Brittney was quick to reach out and communicated quickly and efficiently. She scheduled for me to come see the car and we met our salesman George. Overall we had a great experience, but we were shuffled around amongst other team members and I got the distinct feeling that they weren’t all that interested in spending time with us on a smaller purchase (used and less than $10k). In the end we got what we wanted at a fair price and I’m happy with the deal. Everyone was very nice and they were quick to make things right when we noticed some missing parts under the hood. More

Awesome Saleman Working with a few of the salesman and other employees, everyone seems very personable. We enjoy working with “real” people not corporate robots or i Working with a few of the salesman and other employees, everyone seems very personable. We enjoy working with “real” people not corporate robots or insincere Sales people. More

Airbag recall Good experience at service department for the airbag recall. Good experience at service department for the airbag recall. Good experience at service Good experience at service department for the airbag recall. Good experience at service department for the airbag recall. Good experience at service department for the airbag recall. More