McDonough Nissan

Update 9/8Horrible experience for a female to go alone. Update 9/8 Horrible experience for a female to go alone. A 2020 Infinity Qx60 was sold to me 4 weeks ago. As a female, I thought I asked all the ri Update 9/8 Horrible experience for a female to go alone. A 2020 Infinity Qx60 was sold to me 4 weeks ago. As a female, I thought I asked all the right questions. But, was not specific! Returned the car within 3 days because a male noticed the tires were mix matched, in which I asked if they are brand new, the sales person stated yes, but left out that the front tires were different from the back tires and the wheel barrier needed to be replaced. They took the keys to check it out! Immediately, Contacted the bank. McDonough Nissan had 10-day resolution period. Since there is no cooling period, ( in which I found out on the 5th day) Dexter promised that he would make all 4 tires match and the wheel barrier issue….4 weeks has passed. the car is still in their possession. I went on vacation this past weekend. Come home at 12:30am 9/8, the truck is backed up in my yard with no resolution corrections that they promised the bank they would make! I called the dealership, Dexter is off today. Dexter told them they could not reach me so they returned the car to my yard without my permission. Now, it’s called Trespassing and breach of privacy to give someone my address to bring the car…and leave the car unsecured! Very unprofessional. Women do not go alone. Read your documents. Purchased a 2020 Infinity on a Wednesday, 2 weeks ago. Asked as many questions as possible. Took it home. Test drove it with my family on a Sunday. There was a noise under the bottom. Then, I was told there were mix- matched tires. I asked if the tires were good; the sales person said yes; but failed to say they were mix-matched! Returned the truck for service for under the bottom. Then, the salesperson stated it’s a recall on the wheel barrier and I need to take back to Xfinity myself! Overall experience with salesperson and sales team….Everyone is nice until they get those papers signed. Afterwards, you are on your own! Very unprofessional and are not courtesy!!!!!! Update 9/8 Horrible experience for a female to go alone. A 2020 Infinity Qx60 was sold to me 4 weeks ago. As a female, I thought I asked all the right questions. But, was not specific! Returned the car within 3 days because a male noticed the tires were mix matched, in which I asked if they are brand new, the sales person stated yes, but left out that the front tires were different from the back tires and the wheel barrier needed to be replaced. They took the keys to check it out! Immediately, Contacted the bank. McDonough Nissan had 10-day resolution period. Since there is no cooling period, ( in which I found out on the 5th day) Dexter promised that he would make all 4 tires match and the wheel barrier issue….4 weeks has passed. Remember the car is still in their possession! I went on vacation this past weekend. Come home at 12:30am 9/8, the truck is backed up in my yard with no resolution corrections that they promised the bank they would make! I called the dealership, Dexter is off today. Dexter told them they could not reach me so they returned the car to my yard without my permission. Now, it’s called Trespassing and breach of privacy to give someone my address to bring the car…and leave the car unsecured! I’m still waiting for someone to call me to notify me that the car is in my yard! Then, to add. I go to pull the truck in the car garage; and the keys are no where to be found and their are cosmetic damages on the truck!!!! No one will call me back!!! Dexter has been missing fir the last 3 days; and Alex will not return my phone call!!!! I’m still waiting for someone to call me to notify me that the car is in my yard! More

I took my infiniti g37x for wheel alignment. The service advisor named Adam spoke to me and to do the service after waiting for 3 hours he told me they can't do the service. The worst service I ever receive advisor named Adam spoke to me and to do the service after waiting for 3 hours he told me they can't do the service. The worst service I ever received. Will never go back there. More