McDonough Nissan - Service Center

Very prompt and courtious. I always feel like I'm family when I come in to have my vehicle serviced. And always enjoy the premium snacks. Love this place. I always feel like I'm family when I come in to have my vehicle serviced. And always enjoy the premium snacks. Love this place. More

BAD MANAGEMENT The service manager was very rude. And told me I should have been checking the drains that are on my SUV that i was not told was on my SUV. He did thi The service manager was very rude. And told me I should have been checking the drains that are on my SUV that i was not told was on my SUV. He did this in front of other customers and was a smartass about it. After waiting an hour and a half to be talked to to let me know what was going on. Also making me late back to work. Any time I bring either of my automotive to this service department everyone is rude. They take forever to do anything simple on a vehicle. More

Service The customer service was great but I am still having the same problem with my car after the service department rebuilt my transmission because Nissan The customer service was great but I am still having the same problem with my car after the service department rebuilt my transmission because Nissan corporate did not give approval for a new transmission. More

Jesus is great service advisor! I was immediately welcomed by Jesus he asked me what I needed today which was a battery and immediately got me in and serviced he was professional kin I was immediately welcomed by Jesus he asked me what I needed today which was a battery and immediately got me in and serviced he was professional kind and dedicated to customer service. More

Amazing I always have a positive experience when I go to Nissan of McDonough, the people are friendly, waiting area is clean and they stock drinks and snacks. I always have a positive experience when I go to Nissan of McDonough, the people are friendly, waiting area is clean and they stock drinks and snacks. The work they do on my car is great , they let you know exactly what needs to be done More

Great As usual, the service timeliness and information flow were top notch. Thanks Elvis..👍🏿 The service tech was top notch and it was a pleasure to spe As usual, the service timeliness and information flow were top notch. Thanks Elvis..👍🏿 The service tech was top notch and it was a pleasure to speak with him afterward my vehicle had been serviced... More

Get better 4 th time in a row coming for oil change and having to go back to have fluids topped off with longer wait time again 4 th time in a row coming for oil change and having to go back to have fluids topped off with longer wait time again More

UNPROFESSIONAL If I could, I would give 0 stars. This wasn’t a pleasant experience. I schedule an appointment for my car to get transmission fluids out inside. I had If I could, I would give 0 stars. This wasn’t a pleasant experience. I schedule an appointment for my car to get transmission fluids out inside. I had an appointment for 11:30am but arriv e at 12PM, due to the tow truck not arriving on time. Butvling story short, I came back around 5PM and my wasn’t even looks at. Remind you I went on Halloween and I need ed my vehicle to take my children out trick or treating but I couldn’t due to my car not being serviced. I asked if I could receive a loaner car for the inconvenience and my car not being ready but the service Manager Brian told me I couldn’t be accommodated since I wasn’t 25 years old. How come ainwasnt contacted before the business day was over? I couldve rented a car myself from a car rental place. But no one took the innovative to contact me or even tried to accommodate me. I will not be taking my car back to McDonough Nissan. Very unprofessional and don’t care about customer service. More

Excellent Service The reason I have given this experience a five star review is because the moment I walk into the dealership all representatives/employees are always The reason I have given this experience a five star review is because the moment I walk into the dealership all representatives/employees are always very nice, polite, and welcomeing. I recently went in for an oil change and not only was it done in a quickly matter but the wait for the o my change was made relaxing and enjoyable for all the customers. More

Routine Maintenance Brought my vehicle in for routine maintenance they were very courteous and professional I had a complaint from the previous service they made it righ Brought my vehicle in for routine maintenance they were very courteous and professional I had a complaint from the previous service they made it right and I am very satisfied it was on a Saturday morning and I expected to be at the dealership for about three hours but I was not I was in and out within an hour in 45 minutes and this was without an appointment. They serviced my vehicle and also washed it I will continue to let them service my Nissan. More