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McFarland Ford of Rochester
Rochester, NH
592 Reviews
The team at McFarland Ford of Rochester would like to welcome you to our dealership in Rochester, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Rochester, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Rochester count on the high-quality vehicles and services found at McFarland Ford of Rochester, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 592 reviews
February 25, 2024
Very good service in repairing vehicle, puts Portsmouth Ford to shame both in repair and communication. Ford to shame both in repair and communication. More
by zrslandscaping
Verified CustomerEmployees Worked With
February 24, 2024
Vehicle's third visit for same issue (sunroof rattling). First time they took it apart and greased it as per service bulletin, on second visit, parts replaced, they said tthey would "take care of me" if thi First time they took it apart and greased it as per service bulletin, on second visit, parts replaced, they said tthey would "take care of me" if this came up again. Now, new ownership, I asked if they would honor this previous statement. I have an extended warranty and asked if they could eat the deductible, I was told yes, AFTER sevice completed I was told, no, too much time had elapsed since last visit for that issue. Service manager changed his mind. Had I known this, I would have taken it to different dealer. This is going to be recurring issue, tech was great, he let me know to expect another visit in 3 years or less for same problem More
by John 1001
Employees Worked With
February 23, 2024
Very unorganized every time I came in to either look at the car or sign papers I ended up waiting for hours even though telling them I had somewhere I had to be they push the limit and then when I finally the car or sign papers I ended up waiting for hours even though telling them I had somewhere I had to be they push the limit and then when I finally got my car they forgot to put my WeatherTech mats back in it and if I didn’t mention it they would’ve never done it and they never put on an inspection sticker and caused me to get pulled over I would stay away from More
by andrewgard50
February 23, 2024
It’s a lot better than the last owner. Both the service and asst service managers were great and also the people at the service desk Both the service and asst service managers were great and also the people at the service desk More
by CAMCCARRISTON
February 21, 2024
Very fast and professional worked with me on price and financing and even stayed late to finish the deal. Highly recommen. financing and even stayed late to finish the deal. Highly recommen. More
by hurrahs.boasts0w
February 20, 2024
Everything went smoothly. Matt and Jonathan were very helpful through the process of buying my first car. Matt and Jonathan were very helpful through the process of buying my first car. More
by abbyrockmaster
February 19, 2024
Very good customer service! Very easy to work with and very efficient. I needed a part replaced and it was finished on time,and the job was done right.Caleb was my service rep. Very easy to work with and very efficient. I needed a part replaced and it was finished on time,and the job was done right.Caleb was my service rep. and and he was polite and professional. More
by goodesb
Employees Worked With
Caleb
February 19, 2024
Fast, friendly and efficient service. I needed to work while i waited and the wifi was not great. Still, not really key to the great service. I needed to work while i waited and the wifi was not great. Still, not really key to the great service. More
by YOGIDAWNMARIE
February 18, 2024
Great people I just purchased my first vehicle and will go back again. Sales though finance were awesome. I haven’t used service except for inspection but they were great getting my inspection done go back again. Sales though finance were awesome. I haven’t used service except for inspection but they were great getting my inspection done More
by rogerames14
February 17, 2024
You guys were great! Good customer service! My wife loves her new Escape and I'm very happy with my new F-350. Thank you for all the attention to detail for showing us ho Good customer service! My wife loves her new Escape and I'm very happy with my new F-350. Thank you for all the attention to detail for showing us how everything works. More
by charliegoodrich
