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McFarland Ford of Rochester

Rochester, NH

4.7
592 Reviews
The team at McFarland Ford of Rochester would like to welcome you to our dealership in Rochester, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Rochester, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Rochester count on the high-quality vehicles and services found at McFarland Ford of Rochester, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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8 Crane Dr

Rochester, NH

03867

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Showing 592 reviews

December 05, 2023

Excellent experience at McFarland Ford in Rochester, NH. Chase was fantastic throughout the new vehicle purchase process; very knowledgeable, patient with all my questions, and made the transaction quick an More

by CF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Carignan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Connor was super nice, not pushy he was amazing and has a great personality. He made the buying process so much less stressful More

by karen062111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Jameson
December 01, 2023

It was a very satisfying experience with very pleasant and professional staff. The complete team made me feel that they enjoyed my business and that I was part of the team. More

by BERTAHAMBERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
November 30, 2023

I would give 3. 5 stars depending on the day. Some days the service dept. Is fantastic. Other days not so much. More

by KYLE.PAQUIN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
November 29, 2023

Did what was expected and done well and on time thank for the great work More

by JOHNKRYSA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
Nov 30, 2023 -

McFarland Ford of Rochester responded

Thank you John! We are happy to hear everything went well in service. If you should ever need anything please let us know!

November 29, 2023

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by TDBELL1813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
Nov 30, 2023 -

McFarland Ford of Rochester responded

Thank you the great review, even if I cannot quite understand what your comments say, haha! We appreicate the 5 stars!!

Nov 30, 2023 -

TDBELL1813 responded

I do not write comments ever. I suggest you make comments OPTIONAL.

November 27, 2023

Always a warm welcome, super helpful, easy to communicate with, and top notch service. They have gone above and beyond and I am thankful I decided to walk in and pursue buying a new car. With the economy t More

by amiller
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Carignan , Dan Bergeron
Nov 30, 2023 -

McFarland Ford of Rochester responded

Thank you so much for the great review! You were an absolute pleasure to work with. If you are in the area stop by to say hi, we would love to hear how you're liking the Edge- Ben Rennie, GSM

November 25, 2023

I ended up having a fantastic experience in buying my second car from McFarland Ford and I owe 90% of it to Jason Ose. This person just happened to be helping out his sister store and overheard my strugg More

by ughpfc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ose, Robbie Larson
November 25, 2023

This is my go-to dealership now. Things went a little sideways but they made up for it in spades. They're willing to do things for the customer that other dealerships are not. They'r More

by Danielle Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
Nov 30, 2023 -

McFarland Ford of Rochester responded

Thank you Danielle for the lovely review. Unfortunately mistakes do happen, but we always want to make sure they are taken care of to the best of our ability. We hope you love the vehicle and if you should ever need anything please let us know. All the best!!

November 22, 2023

Service work they performed was poorly done. They put new tires on my truck did not properly balance them so now my truck is shaky and wobbly. I also was using my spare tire before I got my new More

by SJUTRAS32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley
Nov 22, 2023 -

McFarland Ford of Rochester responded

I am so sorry to hear about your experience. We want to make sure that every customer that walks through the door has a great experience. We understand that mistakes can happen but when they do, we will do everything to rectify the situation. I have spoke with our service manager Jason, who wants to help. Please reach out to either him or myself. His email is jquinton@mcfarlandfordofrochester.com. I can be reached at 603-335-3400 extension 1140. We thank you for your business and look forward to speaking with you.

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