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McFarland Ford of Rochester - Service Center
Rochester, NH
484 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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484 Reviews of McFarland Ford of Rochester - Service Center
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August 16, 2025
Thank you for fixing my truck and brining It back to me. Tech Tyler B, service advisor Frank M, and parts manager Joe H got me all fixed up and were a pleasure to work with. Service manager Jason Q. Was ver Tech Tyler B, service advisor Frank M, and parts manager Joe H got me all fixed up and were a pleasure to work with. Service manager Jason Q. Was very attentive- jumped into action when I needed him most. “Ricky Bobby” as Joe calls him, was gentle driving back, and personally delivered my keys to me. More
by svr04
Verified CustomerEmployees Worked With
August 15, 2025
Fast service clean waiting room. ,nice people, on time work. ,no long time waiting for oil cha nge. ,nice people, on time work. ,no long time waiting for oil cha nge. More
by CHARLESGOFF1
August 08, 2025
Matt was easy to deal with and didn't waste our time. Our truck was delivered on time. Our truck was delivered on time. More
by kowalchuk
August 04, 2025
Had repairs done to F-350, after getting it home noticed front hubs were in locked position, shouldn’t have been left in that position in summer season. Also, next day tire pressure sensor went off, found r front hubs were in locked position, shouldn’t have been left in that position in summer season. Also, next day tire pressure sensor went off, found rear tire at 50 lbs the other rear was at 80. The rearend was rebuilt, why would my tire pressure be changed? Had to reinflate right rear tire. More
by STRIPER144
Employees Worked With
August 03, 2025
Very knowledgeable and willing to help. I was able to get my car the same day. I was able to get my car the same day. More
by timrhough
August 02, 2025
Great Service I had an electrical issue with my new truck had to change my trips and head to the service dept., they looked at it while we waited, I was told had to order parts, so I had to leave it th truck had to change my trips and head to the service dept., they looked at it while we waited, I was told had to order parts, so I had to leave it there but was given a loaner to use until the truck was repaired. We were able to continue our trip. Great customer service Thank You More
by seorpam64
Employees Worked With
July 31, 2025
Waiting room was clean and comfortable, service was faster than expected. Art Bedard was very helpful answering all my questions. Pleasant experience faster than expected. Art Bedard was very helpful answering all my questions. Pleasant experience More
by WPHIGG
Employees Worked With
July 31, 2025
Frank and Jason are amazing. They made everything extremely. The 6 month/6k mile powertrain warranty that McFarland included with the purchase of my truck is covering $1,800 wort They made everything extremely. The 6 month/6k mile powertrain warranty that McFarland included with the purchase of my truck is covering $1,800 worth of repairs. I couldn't be happier. More
by Ed Faulkner
July 30, 2025
Tim Sewall was very helpful and knowledgeable, he allowed us time to make our decision without any pressure. I would recommend Tim to other people looking for a vehicle. us time to make our decision without any pressure. I would recommend Tim to other people looking for a vehicle. More
by eamoffitt
Employees Worked With
July 29, 2025
It was fast service! The parts were available quickly and friendly service thank you I appreciate it The parts were available quickly and friendly service thank you I appreciate it More
by JTOWLE5897
Employees Worked With
