McFarland Ford of Rochester - Service Center

Yes only based on previous experience with the Service Department. I was in for an oil change, etc. I also asked for an update on my request for a quote on front sensors. When my car was completed ther Department. I was in for an oil change, etc. I also asked for an update on my request for a quote on front sensors. When my car was completed there was no mention of my request, in addition, the windshield wiper fluid went in empty (light was on); and it was not refilled. I thought that was odd. More

Very helpful and efficient. I was contacted as soon as they received a used vehicle that met my criteria I was contacted as soon as they received a used vehicle that met my criteria More

Frank got me in right away for a small issue with my truck. It was remedied in less than a half hour. Great job! Also a big thank you to Brian the tech who fixed the issue. truck. It was remedied in less than a half hour. Great job! Also a big thank you to Brian the tech who fixed the issue. More

Pleased with the service and the car. Got it ready for us to drive home. Got it ready for us to drive home. More

Rich did a great job. I did not have an appointment, but he got my truck in immediately for an oil change and it was done much faster than expected. I did not have an appointment, but he got my truck in immediately for an oil change and it was done much faster than expected. More

Great to work with . Answered all questions and got the deal done in a timely matter. Answered all questions and got the deal done in a timely matter. More

Met salesman Matt K when we arrived, he took time explaining the Ford Escape trim levels and we never felt pressured to make the deal. explaining the Ford Escape trim levels and we never felt pressured to make the deal. More

Richard in Service was excellent and on top of all my problems that I had with USAA. EXCELLENT employee. problems that I had with USAA. EXCELLENT employee. More

Absolutely the easiest and most stress-free new car purchase I have ever made, and I've made 14 in my lifetime! Avoid the typical car sales pressure and trickery that comes from most other dealerships purchase I have ever made, and I've made 14 in my lifetime! Avoid the typical car sales pressure and trickery that comes from most other dealerships and drive to McFarland Ford. You'll be glad you did! More

I got my first oil service and alignment performed here Great service in a timely manner. Great service in a timely manner. More