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McFarland Ford of Rochester - Service Center
Rochester, NH
446 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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446 Reviews of McFarland Ford of Rochester - Service Center
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September 05, 2024
Brought my vehicle in for inspection of a warrantied repair and while I was waiting for the result, they told me the part was in stock and they could do it on the spot. Gave me a ride back to my work a repair and while I was waiting for the result, they told me the part was in stock and they could do it on the spot. Gave me a ride back to my work and delivered the vehicle to me afterwards. I can 't complain about this level of customer service! More
by nospamdan1
Verified Customer
September 05, 2024
Amazing customer service! !! Everyone there is amazing!!! Thank you all!!! Friendly and fast service!! Wouldn’t go anywhere else! !! Everyone there is amazing!!! Thank you all!!! Friendly and fast service!! Wouldn’t go anywhere else! More
by Billy
Employees Worked With
Other Employees :
Joe hempfling, Matt Eisenhuth, Richard Boch III
September 04, 2024
I knew what I wanted to buy help was available overall it was a ok experience. was a ok experience. More
by jocker_034
Employees Worked With
September 04, 2024
The purchase of my new F350 was the best dealership experience I have had. Salesman Connor and Sales Manager Matt were great. Jason, Frank and all the service team are very helpful. Joe in parts is als experience I have had. Salesman Connor and Sales Manager Matt were great. Jason, Frank and all the service team are very helpful. Joe in parts is also great. It is evident that the Rochester team will be great help well beyond the purchase. This is where I will bring my truck for service in the future. More
by sampsonj
Employees Worked With
Other Employees :
Connor Jameson, Matt Eisenhuth, Richard Boch III
September 01, 2024
They did a great job throughout the process of purchasing this truck! I had an issue with some imperfections on the hood after purchase and they were very accommodating to get me back in ASAP to get my issue this truck! I had an issue with some imperfections on the hood after purchase and they were very accommodating to get me back in ASAP to get my issue taken care of. Would high recommend this dealership. Best pricing as well! More
by amesautomotive1178
Employees Worked With
Richard Boch III
August 31, 2024
Great experience! Art was pleasant and informative. I was in and out in less than an hour, even though he squeezed me into their busy schedule. Art was pleasant and informative. I was in and out in less than an hour, even though he squeezed me into their busy schedule. More
by betsymac59
Employees Worked With
August 29, 2024
will know more later light came on the dash see they handle it tomorrow .ok handle it tomorrow .ok More
by acotom69
Employees Worked With
August 28, 2024
I came back to dealership today because I was there on Monday night to pick my truck up from service I noticed yesterday while walking by my truck that one of my steps end pieces was broken. I am 100% pos Monday night to pick my truck up from service I noticed yesterday while walking by my truck that one of my steps end pieces was broken. I am 100% positive that it was done at your shop. I was talked to like a dummy and ended up getting into a shouting match with representatives from service. Had to get service mgr. When we were walking out the employee told the mgr I was crazy I am looking for another truck for my wife but will not be coming back to your dealership. Not a way to speak to customer. More
by MCLANTON3
Employees Worked With
August 28, 2024
They were 100% on all of my issues, will be using them in the future the future More
by nikkik072
Employees Worked With
August 28, 2024
You guys did a great job. I didn't know that you had a valet service for bringing my car back to me after service. That truly was a great experience. Thanks! I didn't know that you had a valet service for bringing my car back to me after service. That truly was a great experience. Thanks! More
by pepcis
Employees Worked With
