McFarland Ford of Rochester - Service Center

Appointment was right on time,customer service rep was very helpful, all around great experience. very helpful, all around great experience. More

Great customer service with the friendliest service department. Very knowledgeable and work done right first time. department. Very knowledgeable and work done right first time. More

The gentleman that helped me in service was very nice. The purchase of the car was a cluster. The purchase of the car was a cluster. More

Was charged $170 diagnostic fee even though contractually, I have free inspection for the life of the vehicle. Received vehicle back in worse working condition than when I brought it in, leakin contractually, I have free inspection for the life of the vehicle. Received vehicle back in worse working condition than when I brought it in, leaking break fluid everywhere. They tried to charge me $2400+ for repair. Went to auto zone and bought $200 worth of parts and fixed it myself. I’ve purchased two vehicles from this company and paid them in full. A 24 year customer, but I will never return. More

Service visit was quick and easy. I always take my F150 there for Service work. I always take my F150 there for Service work. More

Just purchased a 2024 Ranger, Sales team is awesome. I'll be back, for service. I'll be back, for service. More

I did not have interaction with Mr. Boch or Mr. Bedard si I can not rate them. I did have to return to the service a second time for work but it seems all work was done to satisfaction Boch or Mr. Bedard si I can not rate them. I did have to return to the service a second time for work but it seems all work was done to satisfaction. More

I was very pleased on how richard helped me and understood my needs and wasn't pushy. When I was giving the wrong part he went out of his way to go and exchange it for me so I didn't need to leave understood my needs and wasn't pushy. When I was giving the wrong part he went out of his way to go and exchange it for me so I didn't need to leave work and made sure my suv was done and safe for my son and I. More

I had an emergency warranty repair that my regular dealer couldn’t do for a week. I went to McFarland on a long shot to see how f they could help me. A day later they temp fixed the issue and the day after couldn’t do for a week. I went to McFarland on a long shot to see how f they could help me. A day later they temp fixed the issue and the day after that the permanent fix was done. Great services from McFarland Ford, I highly recommend there service team. More

Remember service after the sale is always important to everyone. Thank you, don’t change a thing. everyone. Thank you, don’t change a thing. More