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McFarland Ford of Rochester - Service Center

Rochester, NH

4.7
411 Reviews

411 Reviews of McFarland Ford of Rochester - Service Center

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April 01, 2025

Extremely fast and courteous. Quick intake and done in less than a half hour, and lounge is clean and comfortable More

by bkgiffordnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sewall
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

They were very professional, courteous and timely i would recommend this ford dealer for service anytime More

by mfwilson354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Nice people who explained everything in detail and made sure I understood the details and cost. More

by SMITHMH9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Boch III
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

The Gentleman that helped me at the front desk was wonderful. I believe his name was Art. I came in for an inspection and unfortunately, I didn’t pass due to the condition of my tires. Again, Art More

by marshallstansbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Tim was one of the first no pressure sales reps I have worked with. He made it clear he was always looking out for my interests and what I wanted. Thank you Tim! More

by pkpelletier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Eisenhuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

McFarland Ford of Rochester responded

We're happy to hear Tim made your experience with McFarland Ford of Rochester a positve one! Thank you for your kind review!

March 26, 2025

Great doing business no pressure very informative. People are very nice and respectful… Matt K was great More

by bugleor6x6
Recommend Dealer
Yes
Employees Worked With
Mathew Knezevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Eisenhuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

McFarland Ford of Rochester responded

We're delighted to hear the team here at McFarland Ford of Rochester provided an excellent experience! Thank you for the wonderful review!

March 24, 2025

Service was prompt. Wait was a bit shorter than originally told. Waiting area was comfortable More

by fiveg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

The service department was friendly and took care of my appointment in a timely manner. Thank you! More

by nsue41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

The service department has always taken care of any problems I have. They go above and beyond to ensure you’re happy. They also do great with accommodating transportation when my truck is in for servic More

by al.buttiglieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Sales experience fast and professional! Tim our salesmen was excellent and provided us with all the information we asked for! More

by mwoodnh
Recommend Dealer
Yes
Employees Worked With
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim a new salesman.
Mar 13, 2025 -

McFarland Ford of Rochester responded

Thank you for your great review! We appreciate your recommendation! Enjoy that new vehicle!