McFarland Ford of Rochester - Service Center

Brought my truck in for a recall. The work was done quickly and the staff was very friendly. The work was done quickly and the staff was very friendly. More

Everyone is very helpful and I will only go there for services if I need to go to a dealership services if I need to go to a dealership More

Everyone from the front desk to the technician's spoken to reviewing the repair need have been excellent to reviewing the repair need have been excellent More

We arrived to pick up a new truck & wanted accessories installed & Art was very helpful. He was able to get someone to install within an hour while we waited which meant we didn’t need to return. He was g installed & Art was very helpful. He was able to get someone to install within an hour while we waited which meant we didn’t need to return. He was gracious even though we were not scheduled which was a great introduction to the service department. More

Everything was great besides they rotated the tires,never adjusted air pressure seeing as the rears hold 80psi and fronts hold 60psi. It tripped my air pressure light in my truck and had to adjust. Also hand adjusted air pressure seeing as the rears hold 80psi and fronts hold 60psi. It tripped my air pressure light in my truck and had to adjust. Also hand prints on the hood. More

Good service. Professional and courteous.Writing fifteen words for this review is stupidity and turning me off from doing further reviews. Professional and courteous.Writing fifteen words for this review is stupidity and turning me off from doing further reviews. More

Tim was great! Negotiated a win win offer and sale! Love the car and how it handles Negotiated a win win offer and sale! Love the car and how it handles More

Great experience. They understand where the customer is coming from and needs. Easy to work with They understand where the customer is coming from and needs. Easy to work with More

Very welcoming great service will recommend to all other ford owners I know dropped off early and they got to it early ford owners I know dropped off early and they got to it early More

Good service, 1 complaint when vehicle was done they did not pay attention enough to the phone number. Found out my car had been sitting there for a few days completed. We have an area code close to the 6 not pay attention enough to the phone number. Found out my car had been sitting there for a few days completed. We have an area code close to the 603 and I specifically said please pay attention to that area code number 605, but as usual no attenton to detail and for 3 days I could have had my vehicle back. Other than that everything was done very well. Thank you Tom More