McGavock Nissan Lubbock

Awesome service, excellent customer service. Drive in service department and all your needs are taken care of. service department and all your needs are taken care of. More

Excellent service on a consistent basis and seems to care about the experience of the customer about the experience of the customer More

Great customer service. Bought my car almost 2 years ago and absolutely like how they treat their customers in the service department. and absolutely like how they treat their customers in the service department. More

My first time at this dealership, and Patrick was great and very quick to take care of my request. and very quick to take care of my request. More

Everyone was very professional and helpful. The loan process was quick and easy. They answered all questions we had. process was quick and easy. They answered all questions we had. More

Brad is always so pleasant and friendly when I drive in. He listens to me and gets the service going. He comes out and explains everything. He is so respectful of me. The service has always been excellent! He listens to me and gets the service going. He comes out and explains everything. He is so respectful of me. The service has always been excellent! More

Service department was attentive to the emergency that I was experiencing and work together to resolve quickly and professionally. was experiencing and work together to resolve quickly and professionally. More

They appeard to incorrectly get what repairs I came in for. I specifically requested repairs on the console on the interior roof when I set up the appointment and was given a price over $300. Again on ar for. I specifically requested repairs on the console on the interior roof when I set up the appointment and was given a price over $300. Again on arrival I showed them was was needing repaired.. Someone put something about the visor. Next thing I know they were repairing a recall which meant I was there most of the day. There was one other customer that complained to me that there was a communication problem with repair personnel. I appreciate them replacing the recall but it would have been nice if someone had informed me what they were going to do. When I called I was informed my extended warranty would cover the console but later found out it would not. Don't know what's going on with Nissan but it's was a little frustrating. Hope things get better. More