McGee GMC of Charlton

I would of given a higher rating but still having issues. First off they had my car for 3 weeks. During that time I had to pay for a rental. I had 4 tires put on my car and balanced 2 days later the add First off they had my car for 3 weeks. During that time I had to pay for a rental. I had 4 tires put on my car and balanced 2 days later the add air light came on. All of my tires had various tire pressure by at least 7lbs only 1 tire had the correct pressure. I had my power steering pump that they said needed to replaced it was just done by them 2 years prior but they said there's been issue with that particular pump well they replaced it but there is a continuos noise I never had before. I took the car back the very next day they flushed the the lines and re added fluid but it did not make a difference they said it could be air in the lines and to drive it for a week it has now been exactly 1 week still making the same noise they said it could be a faulty pump. I also had a tune up that part there's no issues. I wanted a side mirror replaced because the mirror was not folding in and out. I was told the part was in but when I went to pick up the car the side had not come in and was told I would need to bring it back once they had the mirror but first it needs to go to the body shop to be painted then back to the garage to have it installed. It's now been 4 weeks since it was supposed to have been ordered no call as of yet. During this time Russ the garage mrg I was working with no longer works there I think that was part of the issue why everthing has taken so long. The people there all of them have been very pleasent to talk to I just wish I could have had everything taken care of in a reasonable time which I would think 5 days since nothing major was done to my car. Stay tuned if I am asked to take this survey again I will give a follow up once everything has been completed. Tonya Trabucco More

Easy to deal with Very responsive to inquiries Had vehicle ready for a test ride when promised Delivered vehicle promptly with everything completed registration related vehicle ready for a test ride when promised Delivered vehicle promptly with everything completed registration related More

Very satisfied with my repair and with the service. I have had all my service work done there since buying my cr there 10 years ago. I have had all my service work done there since buying my cr there 10 years ago. More

Great mechanic! Matt is very knowledgeable and explained everything to me that needed to be done. Matt is very knowledgeable and explained everything to me that needed to be done. More

They were very professional, Justin and Jason were the best guys I’ve ever dealt with for buying a vehicle. I will absolutely buy my next truck from them! best guys I’ve ever dealt with for buying a vehicle. I will absolutely buy my next truck from them! More

After taking over for the previous owner Justin and his team provided me with great service and sale Thank you. team provided me with great service and sale Thank you. More

Justin and Jason are both experts in their field, very respectful, knowledgeable, and helpful. I was able to get in a brand new vehicle very fast, easy, and with no issues. Would highly recommend this dea respectful, knowledgeable, and helpful. I was able to get in a brand new vehicle very fast, easy, and with no issues. Would highly recommend this dealership! More

Service department great people working there! They know what they are doing and understand your needs They know what they are doing and understand your needs More

Service department is great! Service department manager very professional, very informative and straight forward. They have been very accommodating to me. Service department manager very professional, very informative and straight forward. They have been very accommodating to me. More

Great people to have service my vehicle will keep going back for service. Thanks everyone back for service. Thanks everyone More