
McGee GMC of Charlton
Charlton, MA
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142 Reviews of McGee GMC of Charlton
Service department is great! Service department manager very professional, very informative and straight forward. They have been very accommodating to me. Service department manager very professional, very informative and straight forward. They have been very accommodating to me. More
Multiple times I've tried to make a service appointment for my truck. The service manager is so rude and obnoxious I ended up telling him forget it and walked out. I am a retired GM certified class A tech for my truck. The service manager is so rude and obnoxious I ended up telling him forget it and walked out. I am a retired GM certified class A tech with over 35 years experience and I've never dealt with a service manager this miserable! More
My preferred dealership. Will not allow Diamond Chevrolet goup anywhere near my truck. Mcgee it is. Employee turnaround is quite alarming though. Will not allow Diamond Chevrolet goup anywhere near my truck. Mcgee it is. Employee turnaround is quite alarming though. More
Ross hooked us up with a great deal on a great condition Jeep Compass and Steve helped us keep it in budget with awesome coverage. Thank you guys! Jeep Compass and Steve helped us keep it in budget with awesome coverage. Thank you guys! More
This places is the worst. No management at all. Amanda in the office is the only reason I didn’t have to call my lawyer. Took them 3 months to send me a check. They took two m No management at all. Amanda in the office is the only reason I didn’t have to call my lawyer. Took them 3 months to send me a check. They took two months to pay off the truck. I traded in. The GM is complete jerk. The finance guy (Steve i believe) did some shady stuff on my deal and didn’t tell the dealership about the plow i traded with my truck and sold it on the side. This is the kind of place that gives car dealerships a bad name. I wouldn’t bring my truck back here to even get the free oil changes. More
Brought our GMC Yukon Denali 2022 for a trade in as we want to order a GMC Yukon Ultimate. It’s been 3 months and the dealership hasn’t payed off the loan on the Yukon we brought it nor have they ordered want to order a GMC Yukon Ultimate. It’s been 3 months and the dealership hasn’t payed off the loan on the Yukon we brought it nor have they ordered our car we requested for. They simply give you the run around and Steven King seems to be at the helm of it. He’s the general manager for McGee gmc. Stay away from this dealership if you want to avoid shady business practices. More
Bought a used Santa Fe after trading in another Hyundai. Brakes failed within two weeks, had to argue with them to get them to fix it. Service manager admitted to me they knew they sold me it that way. Brakes failed within two weeks, had to argue with them to get them to fix it. Service manager admitted to me they knew they sold me it that way. They took 13 DAYS to issue the registration, but NEVER sent it to me, so I am unable to legally drive the car or have it inspected. Avoid at all costs. This business is probably on its way out and is as shady as they come. More
The worst dealer we've every dealt with. The salesperson did not know that we could finance through our own bank. Because we did not finance through them, they never added the actual lien The salesperson did not know that we could finance through our own bank. Because we did not finance through them, they never added the actual lien holder to the title but sent it directly to us. We have had to work with the bank, insurance company and registry to get the lien holder added. The sales person also told us that they would reimburse us for the cost of the inspection sticker. I sent the receipt and copy of sticker back in December and am still waiting to be reimbursed. Not sure why we had to pay dealer fees which usually include sticker, running to the registry etc. since we've had to handle this ourselves. I do not recommend this dealer. More