McGee Toyota of Epping

The staff at Hurlbert Toyota was professional, courteous and personable. If you are looking to purchase a new or used vehicle, I would recommend contacting Matt L. - a no pressure salesperson, not afraid o and personable. If you are looking to purchase a new or used vehicle, I would recommend contacting Matt L. - a no pressure salesperson, not afraid of or bothered by questions; able to either provide you with the information you need or willing to get it for you. Privacy when dealing with the finacial aspects; not discussing these aspects "on the floor" like some other dealerships. Conscientious of your time - kept appointments, returned calls and emails promptly; very accessible both before and AFTER the sale. More

I recently purchased a new car from Toyota and found the whole experience to be very good. Service was great and the sales and financing individuals went out of their way to make it as simple a process for whole experience to be very good. Service was great and the sales and financing individuals went out of their way to make it as simple a process for me as possible. There was no pressure put on me which I appreciated. just straight forward without the aggressive tactics. I'd recommend the dealership to my friends if they are in the process of getting another car. More

Matt answered every question I had and anticipated my every need. His sales style was a perfect fit for me and my family. I have already recommended Matt to other people to get in touch with him to buy every need. His sales style was a perfect fit for me and my family. I have already recommended Matt to other people to get in touch with him to buy a new vehicle. More

I would like to start off by saying I've never bought a New Car before so I was a little scared about how the Visit would go. But after 5 Minutes at this location I felt right at home, After filling out New Car before so I was a little scared about how the Visit would go. But after 5 Minutes at this location I felt right at home, After filling out the paper work for Credit Approval I was able to go out on a test drive, which I have to say I love the new 2012 Scion tC. Well after receiving the bad news about my Credit App being declined, I was in a rather bad mood. But Matthew and well I forget his name but the gentleman in the financing department last door on the left, well they were able to talk to Gene Locke. This man Gene Locke was a life saver him and Matthew went above and beyond to get me into my new car no matter what it took. As being a recent college graduate fresh out of school and into a new full time job with no credit what so ever minus 1 blemish on my credit history due to an overdraft fee from a bank and not to mention IRA Scion messed up my chances by bombing my name through a bunch of banks who turned me down, it was very hard to get a broker to trust me. But I have to say these Gentleman went above and beyond, and all I can say is Thank you oh so very much to both of you and you sold a Life Time Customer. If your a recent or up coming College Graduate looking to buy a new Scion and don't have any credit, Give Hurlbert Toyota & Scion a visit you'll be glad you did. Thank you Hurlbert Toyota and Scion I couldn't have done it without you guys.! ~Kolby Curran More

Stephen when above and beyond to get my car serviced when a problem was found during a routine oil change. He was able to find the part and squeeze me in on a busy Saturday to correct a leaking CV boot.Best a problem was found during a routine oil change. He was able to find the part and squeeze me in on a busy Saturday to correct a leaking CV boot.Best part off all it was covered under warrenty. More

Excellent service- tremendous personal attention from both Gene and Nick. They made a somewhat tough situation in purchasing a vehicle for my son, quite easy, enjoyable and informative! both Gene and Nick. They made a somewhat tough situation in purchasing a vehicle for my son, quite easy, enjoyable and informative! More

Both contacts in the service department were extremly friendly and helpful. The service was done very quickly while I waited and was done well. I buy all my vehicles with your dealership but don't usua friendly and helpful. The service was done very quickly while I waited and was done well. I buy all my vehicles with your dealership but don't usually use the dealership for service unless it is "Toyota" related. I always "assumed" the quick "Jiffy Lube" shops were faster and cheaper. Definitely not the case. I will be back for my next oil change and any other related service. Location is also very convenient and dealership is beautiful inside. Thank you. More

I had some scratches fixed and it was done very well. I also had a second key made. My first key has buttons on it to unlock the doors, open the trunk, etc. I was surprised to find that the second key ha also had a second key made. My first key has buttons on it to unlock the doors, open the trunk, etc. I was surprised to find that the second key had no buttons on it and that was disappointing. I did not realize this until after I arrived home, however, as they had put the new key on my key ring and had the car running, warm and ready for me when the work was complete. More

Our experience with Hurlbert Toyota was excellent from the very beginning. Nick Bertsimas was a knowledgable salesman, thorough in his explanations and always careful to answer our questions clearly and p the very beginning. Nick Bertsimas was a knowledgable salesman, thorough in his explanations and always careful to answer our questions clearly and pleasantly. He was friendly - without being a hard-sell salesman ever. Wayne Laverdere was also excellent in his careful explanation of all our options and of our charges for each item. We felt entirely comfortable with his figures. We truly enjoyed our experience. More

By far the worst dealership I've ever had the experience to work with. I've purchased many cars in my lifetime. Never before have I encountered such abysmal customer service. I was never updated as to st to work with. I've purchased many cars in my lifetime. Never before have I encountered such abysmal customer service. I was never updated as to status unless I called. I could never reach the finance manager. Upon numerous times I tried emailing and calling the finance department and I never received a reply. In addition, I knew more about the vehicles on the lot than the salesperson did. If you're looking for a dealership that literally knows nothing about the product they sell and throws keys in your hand for your test drive and tells you, "Have fun." then this is your dealership. If you're looking for prompt customer service, knowledgeable staff, clear and honest pricing and a positive buying experience then go else where - it won't be found at Hulbert. Horrible dealership. More