McGee Toyota of Hanover

I must say I buy a new used car every couple of years. My experience with this dealership is by far the worst I have ever had in all my years of buying cars (16 to 38 years old). I went to pick the car up, a experience with this dealership is by far the worst I have ever had in all my years of buying cars (16 to 38 years old). I went to pick the car up, about an hour away from where I live and the car was not ready. This is after I called them three times throughout the day to make sure the car would be ready to pick up. I het there and I was told the breaks needed to be done and they were getting new tires for the car. OK, not a problem just don't make me drive an hour to fill me in. Go down the next day to pick the car up and drive two minutes off the lot, check engine light comes on. I call the salesman T. H. and it has now been almost two weeks and the light still comes on intermittently. During the two week period I was told by T. H. that he would talk to the service department and get back to me. I have never once received a call from him and had to call him several times in order to try to get an answer, which I never did. I was told by T. H. after calling him for two weeks to get the check engine light fixed that it was not a problem it was just an o2 sensor and ***I*** should have it checked out. This was only two weeks after buying the car from the dealership he works for McGEE Toyota in Hanover. Well evidently it is a problem, he said it was an o2 sensor and that you can blow them by putting gas in your car while it is running. Evidently he thinks I just fell of the turnip truck yesterday. Went to get a sticker today and the car failed to pass due to check engine light. The garage that I know respectable people at told me it was a problem with the mass air flow sensor. I have spoken to the used car sales manager who was just as helpless as T. H. and he actually tried to blow up the deal on the car (before pickup of car) great SALES MANAGER. I had to call and smooth things over with this hothead in order to buy the car from their dealership. Well to end this horrific experience with McGEE Toyota I am once again waiting for T. H. to call me back to schedule an appointment with the service department, this is after explaining everything to the used car sales manager. I guess as a manager you are not able to schedule service appointments for your customers when something is wrong with the car you sold them. That is the sole responsibility of the salesmanT. H. I find it hard to believe I will be hearing from him, I have heard nothing but lies and more lies from T. H. and the sales manager throughout this purchase. NEEDLESS to say this will be my last experience with them and if you plan to buy a used car I would look elsewhere. Take it for what it's worth, these people SUCK!!!!! More

We test drove a car advertised for $10,200 and decided we wanted to purchase it. After discussion, we were asked how much above the advertised price we intended to pay. When we said we would not offer abo wanted to purchase it. After discussion, we were asked how much above the advertised price we intended to pay. When we said we would not offer above the advertised price, the sales manager came over and the conversation deteriorated with the sales person and manager rambling on about profits and how much it was going to cost them to ready the car for sale to us or any . We've had several recent experiences with car dealers and have never been treated so insultingly. Apparently, this dealership not interested in customer satisfaction. Would not recommend this dealer. More

I also went because of the low price on the internet for the car. I even called first to verify the price. No where did it mention or did they say "their price". So was then given the "that is our cost and the car. I even called first to verify the price. No where did it mention or did they say "their price". So was then given the "that is our cost and we add profit to that" speech. Yes, I bought the car anyway, traded in a vehicle and was supposed to go back in a day to pick up the completed registration. No call that it was ready and when I called them five days later they announced that they actually didn't have the title to it. I have come to find out that it is illegal to sell a car without a title. So, it is now two weeks later, today was told the title "just came in today" and am waiting for them to call with registration. I will be reporting them to multiple agencies in the near future. More

I got completely TAKEN FOR A RIDE. I was rushed out of the dealership with my new car only to get home and find I had no paperwork. When I went back to pick it up the terms of the loan were not what we ha the dealership with my new car only to get home and find I had no paperwork. When I went back to pick it up the terms of the loan were not what we had agreed on. There are others with the same story ...see complaints.com for more information. More

These guys are a cheat. They fool you around. People are very rude on phone. And once they get you deposit that dont care about you. All they care about is closing a deal before month ends so that they can very rude on phone. And once they get you deposit that dont care about you. All they care about is closing a deal before month ends so that they can increase there numbers. There are very unprofessional people. DONT BUY A CAR FROM THEM More

I don't know where to start. Called about a 2008 Hyundai Elantra priced at $9,365 with 4,187 miles on it. Got there, test drove the car, liked it, wanted to buy it. Came back next day with the trade in we d Elantra priced at $9,365 with 4,187 miles on it. Got there, test drove the car, liked it, wanted to buy it. Came back next day with the trade in we discussed. I was told they sold the car. I asked how was this possible since we agreed on my coming back with the trade in. I got a sorry and asked if I wanted to see another car. I was very suspicious. I left and called on the phone to see if the Hyundai was available. I was told it was sold. Two days later it is listed again except this time for $11,201. I proceeded to go down there to see what was the deal. They said the car was available with no explanation as to the "sold" answer I got earlier. I was still interested and they proceeded to tell me the car was now going for $13,885. I've never seen anything like it. When I told them I was no longer interested, the sales person actually got mad at ME!!! and walked away. I read the reviews on McGee before going there and they were all bad but I was still stupid enough to take the chance. It seemed like a good deal. Don't make the same mistake I did. There is not one good review about this dealership. I mean all dealerships really aren't on the up and up but this one takes it to a new level. Too many other dealers to do business with. Don't waste your time. More