McGee Toyota of Hanover - Service Center

We took in our 2015 RAV4 with a recurring tail gate locking issue. The rear hatch makes a grinding noise when closing and the open door light remains on the dash, thus wearing down the battery. Dan P locking issue. The rear hatch makes a grinding noise when closing and the open door light remains on the dash, thus wearing down the battery. Dan Prescott was the second service writer to work on our issue. He asked that we leave the car overnight to monitor the problem. Unfortunately, the issue did not present it self during that time and Dan suggested we bring it back if/when it re-occurred.. Dan very kindly explained, that simply replacing the part, might not fix the problem since they could not diagnose it properly. We appreciate Dan's patience while we work this out. The open door light has been on a few times, but opening and closing the rear hatch seems to clear it up for now. We will be in touch with Dan, should it reoccur. Thank you. More

I have been a customer of McGee Toyota for over 5 years and they have always been courteous and helpful whenever I needed a new vehicle or service. I will continue to have them service my vehicles. I highl and they have always been courteous and helpful whenever I needed a new vehicle or service. I will continue to have them service my vehicles. I highly recommend them for service and sales. More

Service department is extremely well run. Brian Davidson runs a great shop and people that work for him are awesome!! runs a great shop and people that work for him are awesome!! More

Prompt. Explained my dilemma with the gps panel. However, they were unable to resolve my problem However, they were unable to resolve my problem More

The service rep told me that he would let me know what the mechanic found once they had a look at the car on the lift.. the mechanic found once they had a look at the car on the lift.. More

Excellent service all around. They were kind and very informative to me throughout the day! informative to me throughout the day! More

Was getting an inspection sticker. Nothing else to say. Checked in. Checked out. End of survey Checked in. Checked out. End of survey More

Good service Friendly associates but your prices are too high. $50+ Labor to replace a brake light bulb , when I saw it done on YouTube in 5 minutes, seems exorbitant too high. $50+ Labor to replace a brake light bulb , when I saw it done on YouTube in 5 minutes, seems exorbitant More

It was a so so experience. Fluids weren’t topped off and the tire pressure was not corrected. the tire pressure was not corrected. More

Dottie was great - got the car fixed exactly when promised. got parts the next day. promised. got parts the next day. More