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McGee Toyota of Hanover - Service Center

Hanover, MA

4.8
1,038 Reviews

1,038 Reviews of McGee Toyota of Hanover - Service Center

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September 30, 2021

Always great best service in the state.go and see them for the best srvice More

by OTAS28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Qualter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Tavares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

McGee Toyota of Hanover responded

Otas28, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

September 24, 2021

We feel very well taken care of at Mcgee Toyota in Hanover! Dave Hill is our guy! He always goes above and beyond to help us with our 2 Highlanders. 😊 More

by TRPAPICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill
Sep 25, 2021 -

McGee Toyota of Hanover responded

Trpapich, thank you for your kind review; we are happy to pass along your comments to the team here at McGee Toyota of Hanover! We hope to be of service to you again in the future. Best wishes, McGee Toyota of Hanover

September 22, 2021

They are over priced on everything. One the worker said he wasnt going to charge for the tire rotate and he did More

by ASHLEYLOPES31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill
Sep 25, 2021 -

McGee Toyota of Hanover responded

Ashleylopes31, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please feel free to reach out to our service director - Brian Davison at 781-829-0343. Apologies - McGee Toyota of Hanover Team

September 21, 2021

I waited for 2 hours and was told that they would not do the job More

by wexantus2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valdomiro C Barbosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

McGee Toyota of Hanover responded

Good Morning, I am sorry to hear that we were unable to complete your request. If you would like to give us some added information to see if we can remedy this please feel free to contact us via phone or email. Have a great day.

September 21, 2021

Service Manager was very helpful and I was able to have the car looked at right away - even though I did not make an appointment before coming in. More

by PAT Hoffman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Manager
Sep 23, 2021 -

McGee Toyota of Hanover responded

Hi Pat Hoffman, thank you so much for your positive comments about McGee Toyota of Hanover!

September 20, 2021

Every experience I have had at McGee Toyota has been a positive one. Everyone there is very welcoming with a positive attitude which is evidence of people who love their "job". People that pleased with t More

by secretlady1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Allocca
Sep 22, 2021 -

McGee Toyota of Hanover responded

Thank you so much for your high rating. Your satisfaction is our top priority. We look forward to your next visit! Take care! - McGee Toyota of Hanover Team

Sep 22, 2021 -

secretlady1 responded

Now THAT response to my rating clearly indicates the quality of leadership in directing the team to provide the best customer service! Great customer relations are formed by example, which starts at the top! With gratitude, Joan Cook Hanover

September 20, 2021

Joe was great. Makes things nice and easy. We bring all our vehicles to McGee for Service More

by Annonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 22, 2021 -

McGee Toyota of Hanover responded

We are so pleased you enjoyed your visit to McGee Toyota of Hanover! Thank you for leaving us this review! - McGee Toyota of Hanover Team

September 20, 2021

I got my service appointment with two days after calling. Everyone at McGee, from Dan at the desk to the tech (Mike, I think) who did a short drive with me to detect a problem I reported, was courteous and r More

by dmt123@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 22, 2021 -

McGee Toyota of Hanover responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! - McGee Toyota of Hanover Team

September 17, 2021

They took good care of my Prius!!! They made some repairs, put in a new battery . They were informative, pleasant. Thank you Toyota!!!! More

by ljbanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
repair shop
Sep 21, 2021 -

McGee Toyota of Hanover responded

Ljbanne, it's experiences like yours that really keep us motivated!

September 16, 2021

Very timely and thanks for acknowledging that during Pandemic we are not driving so much More

by mary.nagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
only worked with service dep and they were excellent
Sep 21, 2021 -

McGee Toyota of Hanover responded

We appreciate your positive review about your recent experience with us!

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