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McGee Toyota of Hanover - Service Center

Hanover, MA

4.8
1,035 Reviews

1,035 Reviews of McGee Toyota of Hanover - Service Center

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August 28, 2024

Aj service manager was excellent. The service tech who did the work on my truck was very very disappointing. There was oil left on top of my skid plate under truck and it was dripp More

by jr3387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj in service was excellent
Aug 28, 2024 -

McGee Toyota of Hanover responded

Thank you for sharing your feedback. We're glad to hear that AJ provided excellent service, but we're sorry about the issues with your truck's oil change at McGee Toyota of Hanover. We'll address this with our team to ensure it doesn't happen again. Please reach out if there's anything more we can do for you!

August 08, 2024

McGee Toyota of Hanover worked around my schedule and contacted me when I returned from vacation to get my car in as soon as possible. More

by Bethtc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service Dottie
Aug 08, 2024 -

McGee Toyota of Hanover responded

We're elated to hear that our team at McGee Toyota of Hanover could accommodate your schedule and get you back on the road quickly. Thanks for sharing your experience!

August 08, 2024

Service for my Highlander 5k was very good. Very professional service advisor Dottie was very helpful and knowledgeable. Excellent experience. More

by Ed Ostrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Williamson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

McGee Toyota of Hanover responded

Ed, we're delighted to hear that Dottie provided you with excellent service for your Highlander at McGee Toyota of Hanover. Thanks for sharing your positive experience!

August 08, 2024

Excellent customer service. I felt right at home. Nobody was pressuring me into anything. Very pleasant fist time visit. More

by ryanfinnegan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

McGee Toyota of Hanover responded

Thank you for sharing your first-time experience with us! We're glad to hear that our McGee Toyota of Hanover team made you feel at home and provided excellent customer service. We look forward to seeing you again!

August 06, 2024

Service advisor was very courteous and prompt. The dealership was very clean. And on time More

by Cbegnal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 07, 2024 -

McGee Toyota of Hanover responded

Thanks for choosing McGee Toyota of Hanover! We are glad to hear that our team delivered prompt service.

August 04, 2024

well went to dealership and paid for oil and filter change and tire rotation and inspection sticker. when got home tires were not rotated at all now wonder if my oil was changed? Guess i better go back More

by itoutog
Recommend Dealer
No
Employees Worked With
Trisha
Aug 05, 2024 -

McGee Toyota of Hanover responded

We apologize for the oversight during your visit. It's concerning to hear that the tire rotation was not completed as requested, and we understand why this would make you question other services performed. Please reach out so we can address this issue directly and ensure everything is properly taken care of. Thank you, Allan Manning - Service Director - 781-829-2502

August 04, 2024

Easy in and out process. Provided a ride to work while the car was being worked on. Follow up by Mark was excellent. More

by PaulD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 05, 2024 -

McGee Toyota of Hanover responded

Paul, we're glad to hear that Mark and the McGee Toyota of Hanover team made your experience smooth and convenient. Thanks for sharing!

July 21, 2024

Have been going to McGee since 1994. Always a great experience. Helpful and knowledgeable. Always pleasant. Never a problem with any maintenance they have performed on my cars. More

by KXA
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joe in Service
Jul 23, 2024 -

McGee Toyota of Hanover responded

Thank you for your loyalty since 1994! We're delighted to hear that you've consistently had great experiences with our helpful and knowledgeable team at McGee Toyota of Hanover. We appreciate your continued trust in us!

July 20, 2024

I always receive excellent service here. Joe in the service department is very helpful and provides me with all of my service options with competitive rates. More

by Triciaflamos
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zylberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

McGee Toyota of Hanover responded

We're delighted to hear that Joe and the service team at McGee Toyota of Hanover consistently provide you with excellent service. Thank you for your kind words!

July 14, 2024

Took care of the brake issues right away and on the time they said the work would be done. More

by Weird Question
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Trish took care of everything.
Jul 15, 2024 -

McGee Toyota of Hanover responded

We are glad to hear that our team provided excellent service. Thanks for choosing McGee Toyota of Hanover!

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