McGeorge Toyota

I've been here a couple times and have always had a great experience (as great as one can be when spending money on their vehicle lol). There is one service staff member that I’ve dealt with on most of my v experience (as great as one can be when spending money on their vehicle lol). There is one service staff member that I’ve dealt with on most of my visits and I just wanted to say how great he is. Chad Traylor is always willing and helpful without any hesitation to assist me. He is also quick to share advise if asked regarding needed service for my Corolla. I don’t know much about cars, so I always call my dad afterwards to get his opinion and make sure I’m not getting ripped off or something. So far, my dad always agrees with what Chad has to say. To me, that shows how honest and trustworthy he is. Because of Chad, I signed up today for a package deal for regular maintenance checks and I have confidence that it was the smartest decision. Thanks Chad! More

Dave White offered me a fantastic service in getting a Toyota Tundra. When all the dealerships were charging premium, Dave put me in a waitlist and when my turn came, he did inform me to get the vehicle Toyota Tundra. When all the dealerships were charging premium, Dave put me in a waitlist and when my turn came, he did inform me to get the vehicle at MSRP. I paid the deposit and confirmed my assignment. After a couple of days, I changed my mind and withdrew my application.Dave gave me an honorable exit and refunded the deposit right away exhibiting excellent business ethics. I wish him success in his business. More

Dave White was straight forward, professional, and pivotal on my decision on choosing McGeorge Toyota. Also, he was and continues to be very helpful on any questions we have on our new Highlander. I pivotal on my decision on choosing McGeorge Toyota. Also, he was and continues to be very helpful on any questions we have on our new Highlander. It was a pleasant experience! More

I started looking for a new hybrid vehicle back in late Spring 2022 and decided on a Rav4 Hybrid. Next came finding a dealership within a few hours of me that wasn't going to bend me over and force me to Spring 2022 and decided on a Rav4 Hybrid. Next came finding a dealership within a few hours of me that wasn't going to bend me over and force me to have a bunch of extra accessories and services just so they could jack up the total cost of the car. McGeorge was the winner. I was able to put a refundable deposit down for the Rav and several months later I was notified that it was en-route from the factory. I took a look at the specs and while it didn't have everything I wanted, the options were good enough for me. I was in and out of the dealership pretty quickly on a Saturday and the whole experience was painless. Only reason I am not giving 4 star for price is because of the current environment we find ourselves in...but MSRP was the best being offered at the time More

Dave was great. Very professional plus he was genuine and knowledgeable about the vehicle Good experience. Very professional plus he was genuine and knowledgeable about the vehicle Good experience. More

I worked with Trey Brooking to buy my new Tundra. My salesperson experience exceeded my expectations. Trey worked hard for my best interest to ensure I got what I wanted. No pressure whatsoever. Trul My salesperson experience exceeded my expectations. Trey worked hard for my best interest to ensure I got what I wanted. No pressure whatsoever. Truly great experience. Thanks More

Dave always answered my questions whenever I had them. He was very fast with his responses and detailed. He was very fast with his responses and detailed. More

I never expected that my Toyota Highlander would break down while I'm driving it without a warning in my vehicle. Especially since I barely drove it due to covid and I never missed a maintenance appointme down while I'm driving it without a warning in my vehicle. Especially since I barely drove it due to covid and I never missed a maintenance appointment and only had 32,000 miles on my 2017 vehicle. I purchased it new with an extended warranty. I was distraught. Chris Wilshire is the best service manager. He ordered my part and he was very kind, professional, and empathetic to my situation. I can definitely say that he is an outstanding gentleman. You just can't find people that are sincere about the things that they do for their customers anymore. This is the reason that McGeorge Toyota should never lose this man! More

My new to me 2018 Camry has been to McGeorge Toyota for service twice. The first time was for routine maintenance. The service department personnel were very pleasant, but came up with a long list of ver service twice. The first time was for routine maintenance. The service department personnel were very pleasant, but came up with a long list of very expensive things the car needed including; brake fluid flush, transmission fluid flush, cabin air filter... This was over a thousand dollars of stuff that I didn't feel was really necessary or reasonably priced. In fact, I knew the cabin filter was fine because I had pulled it out and knocked a little dust out of it just days before this visit. Apparently this list is generated based on mileage and they don't actually look at anything on the car. No, just do the service I came to get. They were OK with that and only applied mild pressure to add things from their list. The second visit was for a safety recall repair that had to be done by a Toyota dealer. This visit should have cost nothing, but once again they came out with a list of things my car needed. We already had a conversation about things like cabin filter and brake fluid flush when I dropped it off, so they didn't try those again. This time they said the brake pads needed replacing, and the car failed their alignment check. I was quoted well over $600 to replace brake pads, and $99 for the alignment. OK, tires are expensive, so I went ahead and had them do the alignment, but I can buy brake pads for this car for less than $100 and I am not paying to replace brake pads that just passed the VA State inspection two months ago. according to the inspection sticker on the windshield. When I got home and looked at the pads, they are perfectly OK. Then I looked at the printout provided with the before and after alignment numbers. There is still one adjustment on one tire in the red! McGeorge is pressuring people to do work that isn't necessary and the work I agreed to have them do was not done very well. More