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McGovern Chrysler Jeep Dodge Ram

Newton, MA

4.8
612 Reviews

777 Washington Street

Newton, MA

02460

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June 22, 2011

My company car is a Dodge Journey, and because of the newness of the car I am stuck going to a dealership for much of the maintenance and service. Unfortunately this means costly repairs, as they are alw More

by Brianjackson13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Jul 20, 2011 -

McGovern Chrysler Jeep Dodge Ram responded

Hi Brian, my name is Kevin Dogherty and I am the General Manager at Clark and White. I see that you have had an experience here that was not satisfactory. We strive to satisfy every customer every time and our employees are committed to this mantra. Even with our best efforts, we can't always succeed. There can be extenuating circumstances that we can't control such as parts availability from the Manufacturer. If you wish to discuss this further, my direct line is 617-454-2970 and I will always make time for a customer. I hope that through a discussion we can mutually agree on a resolution and move forward with a mutually beneficial business relationship. Please keep in mind, that both my sales and service managers have contacted you privately to resolve this matter. My dealership participates in the Dealerrater program to ensure satisfaction for every customer.

June 11, 2011

Had an exceptional experience purchasing a new Chrysler Town & Country at Clark and White. These guys offered a great deal and great service. No pressure environment, great inventory, and conveniently lo More

by BostonJeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis, Kevin, Larry, Louis Fouyolle
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