McGovern Chrysler Jeep Dodge Ram

Bought a used Jeep for sin w 30k mileage. It’s been less than 90 days but over 3750 miles so lemon law doesn’t apply. Son called bc car gas started numerous times and had to be jumped . Called for service a than 90 days but over 3750 miles so lemon law doesn’t apply. Son called bc car gas started numerous times and had to be jumped . Called for service and they told him it’s not covered and he should take it to a local place on the CapeCod bc it’s not like their prices will be cheaper so not worth the drive. Brought Jeep to another place and was told the battery was “junk”. So cost $220 to replace it, lemon law or not a battery should not be junk after a couple months. Never again will we buy from there as they should have stood by their sale. You judge dealerships and any sales transaction after they have your money. Lessen learned about this place. Buyer beware. FYI system made me choice someone so no offense to Chris . More

No B.S, No runaround.Car buying is Not a hassle No B.S, No runaround. Car buying is Not a hassle here. John Muphy is my first call when it's time for another car or truck. No B.S, No runaround. Car buying is Not a hassle here. John Muphy is my first call when it's time for another car or truck. More

McGovern is extremely, professional, efficient and courteous. I had a pretty long list of concerns with my Dodge Charger, and they took their time to evaluate the issues reassured all my needs will be courteous. I had a pretty long list of concerns with my Dodge Charger, and they took their time to evaluate the issues reassured all my needs will be met. From Dan, Kevin and Scott, they were all deligently kind and delivered the best repair service I have ever received. After repairing my car, they took it on a test drive and was not 100% satisfied with the outcome and brought it back in to evaluate further. Once the finale repairs were made, and I drove my car away, and felt like I was driving a new car. Thank you McGovern Jeep. I highly recommend your services to anyone in need of repair. If I could give you more than 5 stars I would!! More

I can finally say that I’ve found a new home for my jeep. Was concerned about an issue that my vehicle was having. Called a local jeep dealer and they pushed me out a week. Drove it to McGovern jeep in New Was concerned about an issue that my vehicle was having. Called a local jeep dealer and they pushed me out a week. Drove it to McGovern jeep in Newton and wow is all I have to say! I give them a 10 out of 5 stars. Phenomenal work guys thank you! More

Found a 2019 Ram online and scheduled a test drive, showed up for the test drive and was handed the keys. Loved the vehicle but it did have some hail damage on the hood, McGovern fixed the hood at no showed up for the test drive and was handed the keys. Loved the vehicle but it did have some hail damage on the hood, McGovern fixed the hood at no charge. Easiest vehicle transaction I have had in my 30 years of purchasing vehicles. More

Horrible Customer ServiceI purchased a vehicle and as Horrible Customer Service I purchased a vehicle and as part of the agreement McGovern was going to buy from me a vehicle I was leasing and had boug Horrible Customer Service I purchased a vehicle and as part of the agreement McGovern was going to buy from me a vehicle I was leasing and had bought out. McGovern was aware that it was going to take several months to receive the title and informed me that the purchase price they quoted for my vehicle "would not change". They have the vehicle in their possession and I have no payment! When the title was received and sent to McGovern they have now refused to honor the price quoted stating they were not aware it would take so long to get the title. The salesman (J. Murphy) I dealt with changed his tune once his deal was signed and he received his commission. The sales manager has been just as difficult to deal with in attempts to rectify this situation. Would never recommend this dealership to anyone. More

First, all Chrysler, Dodge and Jeep dealerships are independently owned and Chrysler has zero liability if they destroy and/or misdiagnosed your vehicle which is exactly what has happened in my case. I independently owned and Chrysler has zero liability if they destroy and/or misdiagnosed your vehicle which is exactly what has happened in my case. I was forced to take my warranted jeep to an authorized dealership and have it diagnosed. This shop failed to diagnose and perform what you call speculated diagnosis and it cost 700. Week later the same problem reoccurred with the same error code and yet Chrysler accepts this kind of behavior. Be warned in purchasing any Chrysler, Dodge, AND Jeep vehicles you are on your own warranty or not. More

another great customer experience at McGovern 2nd vehicle purchase at McGovern and the dealership looks great. Everyone was attentive, friendly, knowledgeable and accommodating the minute I walke 2nd vehicle purchase at McGovern and the dealership looks great. Everyone was attentive, friendly, knowledgeable and accommodating the minute I walked in. They even managed to squeeze in a regular service on my 1st RAM when I asked. Great experience. More

2017 Dodge Challenger Terrible service. I bought brand new vehicle and it was loaded with dings and scratches. I was assured it would fixed and I would be satisfied if I wa Terrible service. I bought brand new vehicle and it was loaded with dings and scratches. I was assured it would fixed and I would be satisfied if I was able to bring back in a day or two. They made it worse and interior was filthy. Everything they promised was a lie. Stay away from this dealership. John Kennedy their sales manager however called me a day later. He made it right. Great guy. Get him involved because he cares. More

Steer clear of this dishonest, unethical dealership. Do not waste your time at this dishonest, unethical dealership. I'd urge you to go elsewhere. I was shopping for a lease on a new Jeep Wrangler Unl Do not waste your time at this dishonest, unethical dealership. I'd urge you to go elsewhere. I was shopping for a lease on a new Jeep Wrangler Unlimited and looking to trade-in my Jeep Grand Cherokee SRT8. After a few rounds of back and forth negotiations we finally got to a fair deal which I signed the offer sheet for but had to run home to get some paperwork to complete the trade as well as get my little boy home for a nap. It's not easy shopping for a car with a toddler in tow but you gotta do what you gotta do. About an hour after I left the dealership I got a call from Dana, the sales rep who was very helpful arranging the deal, and she asked me to bring in some additional paperwork upon my return to pickup the new Jeep Wrangler. Another 20 minutes go by and she called me back again to inform me that they could not honor the signed offer sheet any longer and the new deal would be almost $100 more per month than we originally agreed to! Talk about a bait and switch. Dana had me speak with the sales manager who reiterated that they were unable to move forward with the original signed agreement from earlier in the day but if I wanted to come back and look at different models we could see what we could make work. I told him no thanks, the only way I'd come back was if they honored the original offer sheet. The whole experience was going as best as can be expected with a car dealership up until their dishonest, unethical true colors were shown. Steer clear of McGovern unless you like to waste your time. More