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McGovern Ford at Drum Hill

Lowell, MA

4.9
430 Reviews

1212 Westford St

Lowell, MA

01851

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430 Reviews of McGovern Ford at Drum Hill

November 26, 2023

I loved the sales man mr. Robert Keenan! Very friendly and knows his Job well. More

by ebutare
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Nov 27, 2023 -

McGovern Ford at Drum Hill responded

Robert and the team are grateful for your kind words! We look forward to seeing you again at McGovern Ford Lowell! Thank you!

November 26, 2023

The company truck I had in mind was not available at McGovern, so Mike went out and found a perfect match, then had it delivered, outfitted and in service in less than two weeks. More

by tbprovost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler
Nov 28, 2023 -

McGovern Ford at Drum Hill responded

We're glad to know that Mike was able to find the perfect match for you and get it ready in such a short time! Thanks for choosing McGovern Ford Lowell, we appreciate your feedback.

November 15, 2023

I’ve been buying cars and trucks for too many years now. All I have to say is their salesman, Mark Healy, had been the only one that’s ever done multiple follow ups with me and it’s clear he actually cares. More

by alc630
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Healy
Nov 15, 2023 -

McGovern Ford at Drum Hill responded

We're so glad to know that Mark's follow-ups and genuine care made a positive impact on your experience at McGovern Ford Lowell. We look forward to assisting you in the future!

November 13, 2023

He gave me amazing assistance on my whole car buying journey. He answered every question to his best ability. The whole process he was by my side reassuring me & working hard to get me the best deal pos More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Healy
Nov 14, 2023 -

McGovern Ford at Drum Hill responded

Robert, we're delighted to know that Mr. Healy was able to provide you with excellent assistance throughout your car buying journey at McGovern Ford Lowell. We appreciate the positive feedback and look forward to serving you again in the future!

November 13, 2023

Mike was great! Easy to work with and efficiently handled the process from start to finish. I bought my van through him and registered it from out of state, so he ke More

by Amanda.hayley28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler
Nov 14, 2023 -

McGovern Ford at Drum Hill responded

Amanda, we're delighted to know that Mike provided a smooth and efficient process for your van purchase at McGovern Ford Lowell. We appreciate you choosing us!

November 12, 2023

Great salesperson & dealership! Would tell my friends about your dealership, I would definitely buy another car from you guys again, no haggle, worry free, the sales person was grea More

by Cracquetstringer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Chuck Cote
Nov 14, 2023 -

McGovern Ford at Drum Hill responded

We're so glad to know you had a positive experience at McGovern Ford Lowell! Your recommendation means the world to us. We look forward to assisting with your future car needs, worry-free and haggle-free as always!

November 11, 2023

I’ve been talking with Mike for about 2-3 weeks and just haven’t had time to stop by as I run my own business. Mike called me on Saturday to let me know they only had 1 Transit left in stock that matches th More

by Bedford Lock & Key/Keys 4 Cars, LLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler, Corey Stewart, Mark Healy
Nov 13, 2023 -

McGovern Ford at Drum Hill responded

We're delighted to know that Mike and Mark made your experience at McGovern Ford Lowell a memorable one! We hope you enjoy the Transit and look forward to serving any future needs!

November 07, 2023

Went to test drive a car close to day’s end and was greeted with a used car sales manager who had no interest in working with me and did not even run the numbers to reflect accurate figures. The sales More

by No deal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony
Nov 13, 2023 -

McGovern Ford at Drum Hill responded

Hi No deal, we are sorry for your less-than-ideal experience with us. Here at McGovern Ford of Lowell, we value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. At your earliest convenience, please reach out to our General Manager, Scott Carter at 351-500-6005, or via email:scarter@mcgovernauto.com. Thank you.

October 28, 2023

They didn’t try to over sell anything. Everything was done fast and easy.. and the truck came out beautiful More

by Senecaman1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Oct 30, 2023 -

McGovern Ford at Drum Hill responded

We're glad to know you had a smooth and efficient experience at McGovern Ford Lowell. Enjoy your beautiful new truck!

October 20, 2023

Purchased many cars from a number of dealers I must say McGovern was one of the best. More

by ceflynn603
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Oct 23, 2023 -

McGovern Ford at Drum Hill responded

We're thrilled to hear this wonderful feedback! Thanks for giving our McGovern Ford Lowell team an opportunity to earn your business and please don't hesitate to reach out if we can be of service again in the future!

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