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McGovern Ford at Drum Hill

Lowell, MA

4.9
424 Reviews
Call Dealership (978) 452-3900
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1212 Westford St

Lowell, MA

01851

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424 Reviews of McGovern Ford at Drum Hill

June 02, 2025

I had a great experience dealing with McGovern ford very professional and straightforward ,I will buy again from them they were very helpful More

by mkhalaf529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Houle
Report | Print
Jun 02, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear you had a great experience with us at McGovern Ford Lowell! Thank you for your kind words, and we look forward to assisting you again in the future.

June 01, 2025

I would definitely recommend McGovern Ford of Lowell. I just purchased my second vehicle there. It was a used 2022 Ford Explorer my go to sales person is Robert Keenan. He’s very professional, courteous More

by drg4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan, Chuck Cote
Report | Print
June 01, 2025

I was looking for a mustang convertible and marc was able to find one for me at the price that I was looking for. Marc kept in touch with me with the delivery status, and advising me when the mustang was ava More

by mmshag1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cote, Marc Houle
Report | Print
May 30, 2025

Set up an Oil change appointment, Got i, waited about an hour then done. Happy with the service. AAA+ More

by Ddogcarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
May 30, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear you had a smooth and satisfying experience with your oil change at McGovern Ford Lowell. Thanks for the AAA+ rating!

May 29, 2025

Very happy with my service appointment they’re always on time as promised with no issues or excuses 👍😎 More

by randyrosher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cray, Carlos Borges, Mark Mullane, Paolo Fulciniti, Bob Nugent, Dan Pajak, Matt Picardi, Chris Parker, Gino Bongiovanni, Casey Bell
Report | Print
May 30, 2025 -

McGovern Ford at Drum Hill responded

Randy, we're delighted to hear that your service appointment went smoothly at McGovern Ford Lowell. Thanks for the positive feedback and trust in our team!

May 29, 2025

The service manager, Carlos B. Is a pleasure to work with. We feel confident that he'll give us the advice and service we need. More

by roberthovey49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
May 30, 2025 -

McGovern Ford at Drum Hill responded

Robert, we're delighted to hear that Carlos has provided you with excellent service at McGovern Ford Lowell! Your confidence in our team means a lot to us.

May 24, 2025

Over The Years I’ve Used The Service Dept @ DrumHill 25+years An Has Always Been Outstanding In Workmanship Service Stay @ It BHOYS More

by II
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler, Paul Santiago, Ken Crowley, Gail Lombard, Abigail Alicea, Chuck Cote, Linda Catalano, Carlos Borges, Zeke Taveras, Erik Arsenault
Report | Print
May 27, 2025 -

McGovern Ford at Drum Hill responded

Thank you for your continued trust in the McGovern Ford Lowell service department over the years! We're delighted to hear that our team's workmanship and service have consistently met your expectations. We'll keep up the great work!

May 22, 2025

Lisa was a great help. She went above and beyond to help me get my truck back on the same day. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
May 22, 2025 -

McGovern Ford at Drum Hill responded

Rick, thank you for being such a great customer of McGovern Ford Lowell! Lisa will be grateful for the kind words.

May 17, 2025

Found them to be friendly, professional and courteous. Would go there again. Thumbs up to McGovern Ford. More

by denkat.trahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlon Lopez
Report | Print
May 19, 2025 -

McGovern Ford at Drum Hill responded

Thank you for the positive feedback! We're delighted to hear that our team at McGovern Ford Lowell made a great impression. We look forward to welcoming you back in the future!

May 15, 2025

I just recently had my car serviced at McGovern Ford at Drum Hill. Carlos was helpful, professional, and personable. He explained what was wrong and how they fixed the problem. The price was under the war More

by Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
May 16, 2025 -

McGovern Ford at Drum Hill responded

Jeanne, we're delighted to hear that Carlos provided you with such a positive service experience at McGovern Ford Lowell. Thank you for recommending us and trusting our team!

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