Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

McGovern Ford at Drum Hill

Lowell, MA

4.9
606 Reviews
Call Dealership (978) 452-3900
View Awards

1212 Westford St

Lowell, MA

01851

Directions

By Type

606 Reviews of McGovern Ford at Drum Hill

May 03, 2026

Really easy to set up appointment and very quick service and very nice service person More

by brian8793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
May 03, 2026

Easy to deal with and helps you get what you want in a good deal More

by nocost
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Morera
Report | Print
May 03, 2026

They truly tended to my needs, were quick, professional, and made the process smooth. Excellent service and true to their pricing. More

by Aidysn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler, Abigail Alicea, Erik Arsenault, Christian Kassis, Bridget Keenan, Brian Quero
Report | Print
May 02, 2026

Everything was done in a timely manner . it was done when they said it would be More

by Mwall52508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B frye, Chris Porter
Report | Print
May 04, 2026 -

McGovern Ford at Drum Hill responded

We're glad we could get you back on the road in no time! Thanks for trusting McGovern Ford Lowell with your vehicle's service.

April 30, 2026

I love this dealership. The only problem I had yesterday was I had a 1 pm appointment, and I didn’t hear anything untilb2:45.. why does it take an hour and 45 minutes, why h More

by cruf17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
May 01, 2026 -

McGovern Ford at Drum Hill responded

Thank you for your loyalty and understanding. We apologize for the delay during your recent visit. Your feedback is invaluable, and we will strive to improve our communication and efficiency. Safe travels from all of us at McGovern Ford Lowell!

April 30, 2026

I’ve working with Craig Ramos for years, and he’s always been good to me and my family More

by cruf17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cote, Craig Ramos
Report | Print
Apr 30, 2026 -

McGovern Ford at Drum Hill responded

Thank you for sharing your positive experience and for recommending Craig Ramos! We're glad to hear he has provided good service to you and your family at McGovern Ford Lowell.

April 28, 2026

It went very well today with no problems and no delays or anything like that. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Apr 28, 2026 -

McGovern Ford at Drum Hill responded

There is nothing better than a great review. Thanks for giving McGovern Ford Lowell your business, Rick!

April 24, 2026

I purchased my 2022 Mustang at a dealer in CT and needed a local dealership! Lisa was amazing in service and they checked out my car throughly and she explained everything they were doing! A great job! I’ll More

by rajohnson1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza
Report | Print
Apr 27, 2026 -

McGovern Ford at Drum Hill responded

We're so pleased you found McGovern Ford Lowell and connected with Lisa! It's great to know she made your service experience smooth. We look forward to assisting you with all your future needs. Safe travels in your 2022 Ford Mustang!

April 23, 2026

Exceptional experience throughout the entire process. Thank you to Robert and Chuck for kindness and hospitality was outstanding. More

by jasper042025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Report | Print
Apr 23, 2026 -

McGovern Ford at Drum Hill responded

We're delighted to hear about your exceptional experience with Robert and Chuck! Thank you for choosing McGovern Ford Lowell. Safe travels!

April 22, 2026

Staff was very courteous. Problem was detected and repaired. Repairs were done in a timely fashion. Would recommend McGovern ford. More

by rjcarney100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frye
Report | Print
Apr 22, 2026 -

rjcarney100 responded

Staff was very courteous. Problem was detected and repaired. Repairs were done in a timely fashion. Would recommend McGovern Ford.

Apr 22, 2026 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience working with our team! We appreciate your business and your five-star review. Please let us know at McGovern Ford Lowell if there is anything else we can do for you!

1
2
...
61