Back

McGovern Ford at Drum Hill

Lowell, MA

4.9
502 Reviews

1212 Westford St

Lowell, MA

01851

Directions

By Type

502 Reviews of McGovern Ford at Drum Hill

October 31, 2025

I have been being my vehicles to McGovwrn Ford in Lowell for service the past 12 years and during that time have dealt primarily with Carlos Borges. I have received excellent service and Carlos is extremel More

by Rgentle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Oct 31, 2025 -

McGovern Ford at Drum Hill responded

Thank you for your kind words and loyalty over the years! We're delighted to hear you've had such positive experiences with Carlos. We look forward to continuing to serve you at McGovern Ford Lowell!

October 31, 2025

Craig was great to deal with and had everything ready for me. Straight forward with pricing with no run around you get at other dealers More

by Driscollmasonry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ramos
Oct 31, 2025 -

McGovern Ford at Drum Hill responded

We’re delighted to hear Craig made your experience straightforward and smooth. Thank you for choosing McGovern Ford Lowell! We appreciate your business!

October 31, 2025

Can never understand why it takes two hours for a scheduled oil change. Granted they did a software update due to recall. But minimum maintenance two hours. More

by rscott451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian service desk
Oct 31, 2025 -

McGovern Ford at Drum Hill responded

Thank you for your feedback. We apologize for the long wait time during your visit. Your feedback will help us improve our services. If you have any questions, feel free to contact our team directly. Thank you for choosing McGovern Ford Lowell!

October 26, 2025

Always a great experience. Knowledgeable and super friendly .. Brian was great .will bring my Shelby back over and over More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian service
Oct 27, 2025 -

McGovern Ford at Drum Hill responded

Paul, thank you for your feedback! We're so glad you had a great experience with Brian and our team at McGovern Ford Lowell. We look forward to seeing you and your Shelby again soon!

October 24, 2025

What a great experience buying my new Explorer At McGovern Ford of Lowell. From start to finish the whole team was wonderful. Craig Ramos is and has been my salesman for over 11 years and I have pu More

by Seashell1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Santiago, Chuck Cote, Craig Ramos, Christian Kassis
Oct 24, 2025 -

McGovern Ford at Drum Hill responded

Thank you for your fantastic feedback! We're glad Craig and our team have made every purchase special over the years. We truly value your loyalty and look forward to working with you again at McGovern Ford Lowell! Enjoy your new Explorer!

October 22, 2025

Great service as always. Carlos at McGovern Form is always very professional and helpful. Although I didn't need a ride back to pick up my car, Carlos let me know that that More

by dmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Oct 22, 2025 -

McGovern Ford at Drum Hill responded

We're pleased to hear that Carlos provided professional and helpful service at McGovern Ford Lowell. Thank you for your feedback!

October 22, 2025

Have been doing business with DRUM HILL FORD since 2000 and have driven nothing but a Taurus since then - too bad Ford stopped making them. Service by all has always been outstanding!!! - quick, efficient, More

by papaswazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 23, 2025 -

McGovern Ford at Drum Hill responded

We truly appreciate your long-term loyalty to our team! Thank you for trusting McGovern Ford Lowell with your business and for sharing your support. We are thrilled to have you in our community!

October 21, 2025

Great service and great people there, Lisa is always trying her best to help me every-time when I have my Ford Flex proceeding seasonal checkup and maintenance at McGovern Drumhill service center. I bo More

by John W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa P , Gail Lombard, Linda Catalano, Craig Ramos, Carlos Borges, Mark Mullane, Erik Arsenault
Oct 21, 2025 -

McGovern Ford at Drum Hill responded

John, your feedback has made our day at McGovern Ford Lowell! We’re grateful for your continued trust in our team over the years. Lisa and the team will be here to assist you whenever you need.

October 19, 2025

I had a great experience working with Robert and McGovern Ford. He was knowledgeable about the car that I was interested in. He was always available when I had questions about the car or about the process. More

by sllimreese
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
Oct 21, 2025 -

McGovern Ford at Drum Hill responded

We're glad you felt supported by Robert and the team throughout the process! Thank you from all of us at McGovern Ford Lowell.

October 18, 2025

Carlos the service manager was very helpful and great to work with, he explained the issues with my vehicle in detail with me More

by Ron DelDotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Oct 21, 2025 -

McGovern Ford at Drum Hill responded

Hi Ron, we're pleased to hear that Carlos provided such helpful service. Thank you for choosing McGovern Ford Lowell and for sharing your experience!

1
...