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McGovern Ford at Drum Hill

Lowell, MA

4.9
439 Reviews
Call Dealership (978) 452-3900
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1212 Westford St

Lowell, MA

01851

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439 Reviews of McGovern Ford at Drum Hill

June 25, 2025

Brian, the service representative, was courteous and attentive. I am very satisfied and highly recommend the service department. Happy customer! Thank you to the service department staff. More

by Stella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian service representative
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Jun 25, 2025 -

McGovern Ford at Drum Hill responded

Stella, we're happy to hear that Brian and the service team at McGovern Ford Lowell took great care of you. Thank you for recommending us!

June 22, 2025

I have been bringing my Ford vehicles to Drum Hill/McGovern for years and would not feel comfortable taking them any where else. The work is always perfect and they often give me options as to th More

by kathfbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Jun 23, 2025 -

McGovern Ford at Drum Hill responded

Kath, we're thrilled to hear that you trust McGovern Ford Lowell with your vehicles and appreciate our service options. Thank you for being a loyal customer over the years!

June 21, 2025

Great customer service. Marc is fantastic. Answers all questions and makes the overall experience fun! Thanks Marc! More

by jwdavi2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Houle
Report | Print
Jun 23, 2025 -

McGovern Ford at Drum Hill responded

We're happy to hear that Marc provided fantastic service and made your experience enjoyable at McGovern Ford Lowell! Thank you for sharing this positive feedback with us.

June 14, 2025

ordered/purchased a new Shelby Super Snake mustang from Mcgovern Ford, excellent experience, fair pricing and great customer service. I will return to this dealership in the future to purchase additional More

by liberatore4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Ramos
Report | Print
Jun 16, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear about your excellent experience with McGovern Ford Lowell and that you're enjoying the new Shelby Super Snake Mustang! Our team is committed to providing fair pricing and great customer service, so we look forward to welcoming you back for future purchases.

June 13, 2025

They are good people what is bad these reviews don't need to write 15 words. Oink More

by ckatin01corvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cray, Carlos Borges
Report | Print
Jun 16, 2025 -

McGovern Ford at Drum Hill responded

Thank you for your confidence in McGovern Ford Lowell! We appreciate your business.

June 13, 2025

Brian @ mcgovern ford my adviser said my st-explorer is good with maintenance.when I bring in for service...im in and out... More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges, Mark Mullane, Paolo Fulciniti, Bob Nugent, Dan Pajak, Chris Parker, Chris Porter, Mic Redman, Gino Bongiovanni, Casey Bell
Report | Print
Jun 13, 2025 -

McGovern Ford at Drum Hill responded

Samuel, we're glad to hear that Brian and the McGovern Ford Lowell team are keeping your ST-Explorer in top shape! Thanks for sharing your experience with us.

June 12, 2025

I would give McGovern Ford 5+ stars, Craig was AMAZING. He ecplained Ll my options and was not pushy. More

by libra0003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cote, Craig Ramos
Report | Print
Jun 13, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Craig provided such an amazing experience at McGovern Ford Lowell! It's great to know he explained all your options without any pressure. Thank you for the fantastic review!

June 12, 2025

Great experience Carlos is very Professional And very knowledgeable. I would recommend this place to my family. Thank you. More

by Yoursomebody92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Jun 13, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Carlos provided a professional and knowledgeable experience at McGovern Ford Lowell. Thank you for recommending us to your family, it means a lot!

June 12, 2025

My experience at McGovern Ford is for the most part good. Carlos is the best! More

by Lrobinson46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
Jun 13, 2025 -

McGovern Ford at Drum Hill responded

We are glad to hear that Carlos provided excellent service. Thanks for choosing McGovern Ford Lowell!

June 10, 2025

Acquired the vehicle I wanted when other dealerships were less motivated. Not many vehicles in the production pipeline that fit my requirements More

by weaverleonj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Houle
Report | Print
Jun 10, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that McGovern Ford Lowell was able to meet your needs when others couldn't. Thank you for choosing us, and we hope you're enjoying your new vehicle!

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