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McGovern Ford at Drum Hill

Lowell, MA

4.9
415 Reviews
Call Dealership (978) 452-3900
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1212 Westford St

Lowell, MA

01851

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415 Reviews of McGovern Ford at Drum Hill

May 14, 2025

Carlos was easy to work with. Followed through on any issues I had and communicated with me. Worked with me to get to an agreement I could afford. As someone who hates dealing wit More

by Pjussaume1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron.
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May 14, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Carlos made your experience at McGovern Ford Lowell a positive one! It's great to know he was able to assist you effectively and find an agreement within your budget. Thank you for sharing this feedback with us!

May 14, 2025

I would love to say it was a very good experience they listened to my needs and made the process very easy More

by edsher117gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake salesperson , Paul Santiago, Chuck Cote
Report | Print
May 14, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that our team at McGovern Ford Lowell made your experience a positive one by listening and simplifying the process. Thank you for sharing this feedback!

May 14, 2025

I had service done on my Ford Edge at my home. It was a great experience. The technician called me in the morning and asked if could come early which worked out well for me. He was prompt and extr More

by dmray1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian - Service Department
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May 10, 2025

Excellent service. Kept me informed throughout my visit. Also went through other areas of concern More

by ann.horne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
May 12, 2025 -

McGovern Ford at Drum Hill responded

Thanks for choosing McGovern Ford Lowell. We are glad to hear that our team provided excellent communication and service.

May 09, 2025

Accommodating, polite, conscious and keep their word. Darling was a pleasure to work with-gets the job done👍🏻 More

by cheryl.keegan18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Stewart, Darlon Lopez
Report | Print
May 09, 2025 -

McGovern Ford at Drum Hill responded

Thank you for the wonderful feedback! We're delighted to hear that Darling made your experience at McGovern Ford Lowell a positive one. We appreciate your support and look forward to serving you again in the future!

May 08, 2025

We had very good service at McGovern Ford. Lisa was very nice to us and explained many options they can offer. It was very timely, well communicated on status of service. Recommend this dealer More

by STCHESSALOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Carlos Borges
Report | Print
May 09, 2025 -

McGovern Ford at Drum Hill responded

Thank you for recommending McGovern Ford Lowell! We're delighted to hear that Lisa provided excellent service and kept you well-informed throughout the process. We appreciate your support and look forward to serving you again in the future!

May 08, 2025

I have been going to this dealer for years and have always been happy with the service! More

by Bcarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ramos, Carlos Borges
Report | Print
May 09, 2025 -

McGovern Ford at Drum Hill responded

Thank you for taking the time to review McGovern Ford Lowell! It really means a lot to hear that you're happy.

May 08, 2025

Absolutely the best service and Lisa was outstanding and helpful will go back for service More

by Izzy221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in service dept
Report | Print
May 09, 2025 -

McGovern Ford at Drum Hill responded

Izzy, we are glad to hear that Lisa provided excellent service. Thanks for choosing McGovern Ford Lowell!

May 07, 2025

Got my tuck to do service At this place people work there are really friendly Thanks Mc Govern Ford More

by AC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosie Cray, Carlos Borges, Mark Mullane, Paolo Fulciniti, Bob Nugent, Dan Pajak, Matt Picardi, Chris Parker, Gino Bongiovanni, Casey Bell
Report | Print
May 08, 2025 -

McGovern Ford at Drum Hill responded

Thank you for choosing McGovern Ford Lowell for your service needs! We're glad to hear our team provided a friendly experience. We appreciate the support and look forward to seeing you again!

May 02, 2025

Sales staff was very easy to work with, they took the time to listen to what I wanted and presented me with several options in my price range. Process was seamless and stress free. More

by di ubilez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Connolly, Dakota? , Chris Parker
Report | Print
May 02, 2025 -

McGovern Ford at Drum Hill responded

Di, we're delighted to hear that our McGovern Ford Lowell team made your experience seamless and stress-free. Thank you for sharing this positive feedback!

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