Back

McGovern Ford at Drum Hill

Lowell, MA

4.9
568 Reviews

1212 Westford St

Lowell, MA

01851

Directions

By Type

568 Reviews of McGovern Ford at Drum Hill

February 28, 2026

Very helpful, efficient, friendly. Explained everything, finished job quickly and was very affordable compared to others More

by aafrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian frye
Mar 02, 2026 -

McGovern Ford at Drum Hill responded

We are grateful for your review! Thank you for choosing McGovern Ford Lowell and for sharing your experience with our friendly team.

February 27, 2026

Excellent dealing with customers. Very personable while dealing with customers. Made experience easy and comfortable. More

by Johnsw49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Mar 02, 2026 -

McGovern Ford at Drum Hill responded

We're so pleased that our team's personable approach made your experience easy and comfortable! Thank you for choosing McGovern Ford Lowell!

February 27, 2026

Nice building sales man led us to believe that McGovern ford gave you a warranty with purchase of vehicle. They do not. More

by W1router
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Quero
February 26, 2026

I had an issue with my software updates, the dash was completely out in my 2023 F150. They took me right in, and took care of some other issues. They did a great job. More

by b-ansara19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in service
Feb 27, 2026 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience, we're glad we could help. See you next time! - The McGovern Ford Lowell Team

February 22, 2026

Brian was very helpful and transparent. He was able to provide me with everything I need. The sale was easy and painless. More

by Ryan K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cote, Brian Quero
Feb 23, 2026 -

McGovern Ford at Drum Hill responded

Ryan, we're glad to hear Brian made everything easy and transparent for you at McGovern Ford Lowell.

February 17, 2026

Buying the car was a great experience, and my first service was beyond pleasant as well. Lisa was incredibly nice, helpful, and a barrel of laughs. There were certainly people who were having a bad day More

by jterranova130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Cameron Morera
Feb 17, 2026 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience about both our sales and service teams here at McGovern Ford Lowell! We will share your feedback with Lisa and the team and hope you'll reach out if we can assist you in the future. Safe travels!

February 14, 2026

Great experience! The level of professionalism and care really stood out. Every question was answered and everything was handled with such attention and efficiency. Yo More

by Paige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frye
Feb 16, 2026 -

McGovern Ford at Drum Hill responded

Hi Paige, thank you for sharing your experience with Brian and the team. We can’t wait to share your feedback with them. Thank you for choosing McGovern Ford Lowell and we hope to see you here again in the future.

February 12, 2026

Lisa was amazing, A++ in customer service! I had my truck back earlier than expected and running like new . More

by Kaduke86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in the service department
Feb 13, 2026 -

McGovern Ford at Drum Hill responded

We’re happy to hear Lisa and our team took great care of you and your truck! Thank you for choosing McGovern Ford Lowell and for sharing your five-star review. We wish you safe and smooth miles ahead!

February 12, 2026

I had the best experience here. Really help and customer care. This make me come back here for service More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Feb 12, 2026 -

McGovern Ford at Drum Hill responded

Aaron, thank you for sharing your experience! We appreciate your kind words and look forward to your next visit. We are truly grateful for your business! -McGovern Ford Lowell

February 06, 2026

Got a quick appointment. Service was thorough and completed within a reasonable timeframe. Carlos was friendly and very efficient upon check-in. More

by ellenc10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Feb 06, 2026 -

ellenc10 responded

Thanks!

Feb 06, 2026 -

ellenc10 responded

Thanks!

Feb 06, 2026 -

McGovern Ford at Drum Hill responded

Thank you for choosing McGovern Ford Lowell and sharing your awesome feedback! We will be sure to pass the kind words along to Carlos. Safe driving!

2
...