McGovern Ford of Framingham

Great experience shopping with Chris! We were shopping for a vehicle to replace one that was totaled in an accident, and had spent the day browsing at a few places (online and in person) b We were shopping for a vehicle to replace one that was totaled in an accident, and had spent the day browsing at a few places (online and in person) before we checked out Framingham Ford. There was a truck event happening during our visit, with a local radio station onsite and free hot dogs offered to customers. As soon as we stepped on the lot, Chris approached us and introduced himself. When he heard we were just browsing, he gave us directions to navigate the inventory, and handed us his card so that we could ask for him if we had any questions later. Then, he left us alone - free to browse in private. This was excellent, as it allowed us to take a peek at what was available. When we located a car that we were interested in, we went looking for him and he helped us set up a test drive. Chris was great about explaining the benefits of the car, and helped arrange a route that would allow ample testing of the car's performance. Again, in a no pressure and friendly manner, Chris helped us look into pricing on the vehicle, and tirelessly worked between us and the Finance Manager to negotiate a deal that worked for us, leaving us alone and allowing us plenty of time to ourselves to discuss our thoughts during the process. We were not expecting to find a car so quickly, but Chris helped make this happen for us that day - we signed the paperwork, and were able to pick the car up within a couple of days. Chris communicated over email to help facilitate the pickup appointment, and helped ensure everything with our Insurance was all set, too. When we arrived for pickup of the car, Chris was waiting outside for us, and promptly provided a tutorial on the car's features and technology. This was a hassle-free, enjoyable shopping experience, and we would recommend Chris and Framingham Ford highly! We are loving our new Ford Fusion Titanium! More

Brian was great After leasing nothing but BMW's for the last 21 years, I was hesitant to consider anything else. But I read enough good reviews of the 2014 Ford Explo After leasing nothing but BMW's for the last 21 years, I was hesitant to consider anything else. But I read enough good reviews of the 2014 Ford Explorer to consider making the change. I met with Brian Mulvaney, and he was extremely helpful in getting me into the car that met my budget and my needs. There was no BS involved, which was refreshing. He was knowledgeable, friendly, honest and was even super friendly with my 2 year old daughter. I told him priority on features, he got me comfortable with the vehicle, and got me the vehicle at the monthly payment I needed to be at (which another Ford dealership told me wasn't realistic). And when I went to pick up the car he did a great job of taking the time to further educate me about all the features. I highly recommend seeing Brian if you are considering a Ford- he's trustworthy, knowledgeable, and a p[leasure to deal with. More

No pressure sales & great customer service I bought my first brand new vehicle and there was no pressure or hassle. Jerry Feehily was extremely knowledgeable about all the vehicles and options I bought my first brand new vehicle and there was no pressure or hassle. Jerry Feehily was extremely knowledgeable about all the vehicles and options and was very patient with all of our questions. He spent a great deal of time with us during the selection process, answered many questions by phone while we waited for my Ford Escape to arrive and spent quite a bit of time educating us on the MyFord Touch system as well as all the other options! We recently had some warranty service work completed and the sales staff was just as accommodating! More

Go see Steve! I hadn't bought a new car in almost 10 years and was a little nervous about the thought of dealing with some high pressure salesman. Happy to report I I hadn't bought a new car in almost 10 years and was a little nervous about the thought of dealing with some high pressure salesman. Happy to report I was very pleasantly surprised! Steve listened to what I needed, what I liked. Took me on some test drives and could have easily tried to sell me a bigger truck that what I really needed. He found the PERFECT vehicle for me - I absolutely love my new Ford Edge! Steve has taken tons of extra time with me for everything from answering my questions about how some of the gizmos work to helping me sync my iphone to the bluetooth system. HIghly highly highly recommend going to see him! My entire car buying experience at Framingham Ford and Lincoln was EXCELLENT. Vickie More

Good purchasing experience I bought a new truck after having my Ranger for 18 years. The thought of purchasing a new vehicle was anxiety-provoking for me. However, I was luc I bought a new truck after having my Ranger for 18 years. The thought of purchasing a new vehicle was anxiety-provoking for me. However, I was lucky to get Josh Lipoff as my salesperson - he made my experience very pleasant. He was respectful; he was friendly; he listened; and I felt reassured by his knowledge of the Ford market. The gentleman who worked in the business office was another story, however. I felt like I was clearly getting in his way and prohibiting him from leaving work when he wanted. I felt rushed and disrespected. He was good at fulfilling the stereotypical 'fast talking' car salesman role. Is he like this with everyone? Framingham Ford is a great place to make your purchase if you can get Josh Lipoff as your salesperson - he will make your experience a quality one. More

The worse oil change I recent left my car for oil change that cost me 867.13, soon I drove my car I noticed the engine sounds like an airplane ready to take off. I went ba I recent left my car for oil change that cost me 867.13, soon I drove my car I noticed the engine sounds like an airplane ready to take off. I went back they test and inform the radiator leaking I had to pay for all service and new radiator. But thanks Ford for the complimentary exterior wash. I know one thing my car was running fine until that oil change. More

Fun & thrilling just Awesome My overall Experience Buying a new Car at Framingham Ford was fantastic. Peter Elliott the salesman was Excellent, I told him what kind of Car I was i My overall Experience Buying a new Car at Framingham Ford was fantastic. Peter Elliott the salesman was Excellent, I told him what kind of Car I was interested in and he found me what I wanted and was very informative and very helpful to me, no hassles whatsoever. All of the personal that work at Framingham Ford are also friendly kind and considerate of your needs. I would highly recommend Framingham Ford, if it is for buying new or used trading in or servicing your vehicle they are the Best at what they all do but also reasonable. Edmund Boles More

My purchasing experience - GREAT First of all when looking for a dealership I look for the reviews/ratings. Framingham Lincoln/Ford just about reached a 5.0. When I called they were First of all when looking for a dealership I look for the reviews/ratings. Framingham Lincoln/Ford just about reached a 5.0. When I called they were very pleasant on the phone. Brittany and Nancy were very nice and helpful. I asked Brittany to call me back after vacation and she did which lead me to Joshua in sales who made my buying experience exceptionally easy. Joe was very nice to us through the loan transaction and I would go back there anytime. I am so happy with all of them that I would recommend family and friends. Lisa M Martin More

Recall work I took my car in for work due to a recall for some steering part. They did it quickly and easily with no pressure at all. I took my car in for work due to a recall for some steering part. They did it quickly and easily with no pressure at all. More

Easy and hassle free service experience I had my 2012 MKZ serviced recently and I was very pleased with the attention and courteous service I received from the gentlemen at the service depar I had my 2012 MKZ serviced recently and I was very pleased with the attention and courteous service I received from the gentlemen at the service department. One of the best features they offer is the shuttle service to and from your house. This is extremely convenient and shows that this dealership is prioritizing the customer's needs. More