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McGovern Ford of Saugus

Saugus, MA

4.8
805 Reviews
Call Dealership (781) 231-1945
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1481 Broadway

Saugus, MA

01906

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805 Reviews of McGovern Ford of Saugus

March 09, 2026

Very good customer service. They did a really good job . Special tank you to the manager and the sellers. More

by geraldinesuazo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Taliento, Nick Misitsakis, Joaquin Greenwood, Jose Guzman, William Barboza, Suad Alushaj, Jim Fauci, Gabriel Zorrilla, Lee Moss, Luiz Fernando Silva
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Mar 09, 2026 -

McGovern Ford of Saugus responded

Thank you for the excellent review! We are so pleased you are happy with our team at McGovern Ford Saugus. See you again next time, Geraldine!

March 08, 2026

It was extremely easy to get the service my vechile required and they did a thorough job Extremely pleased More

by paul.cardillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Morganelli
Report | Print
Mar 09, 2026 -

McGovern Ford of Saugus responded

Hearing this feedback made our day! Thank you for trusting the McGovern Ford Saugus team with your car. See you next time, Paul!

March 08, 2026

They treated me and my wife very respectful, I felt extremely comfortable and that made me feel very welcome More

by paul.cardillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe vigliotts
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Mar 09, 2026 -

McGovern Ford of Saugus responded

Hi Paul, it makes us smile to read your feedback! Thank you for visiting McGovern Ford Saugus and for sharing your support. We hope to welcome you and your wife back in the future!

March 07, 2026

Lou was excellent. He repaired the bushing and cap recall and checked the rest of the car. He came on a cold raw day with snow flurries and made my day. His customer se More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou shopnik
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Mar 09, 2026 -

McGovern Ford of Saugus responded

Randy, thank you for sharing your thoughtful review of Louen! We appreciate your business and we hope to see you again at McGovern Ford Saugus.

March 07, 2026

Thank you very much to Porfirio and Gabriel. They were key in us driving today the new 2026 Ford Explorer! Love it! Muchas gracias! More

by balyjocy12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Porfirio!, Gabriel Zorrilla
Report | Print
Mar 09, 2026 -

McGovern Ford of Saugus responded

Felicidades por su nuevo Ford Explorer 2026! Nos alegra que Porfirio y Gabriel hayan hecho su experiencia especial en McGovern Ford Saugus.

March 05, 2026

Awful place to do business, only care about themselves! Buyers beware, these guys will not take accountability More

by Trump daddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jared/rob, Alex Avanesau, Robert Rapazzo
Report | Print
Mar 06, 2026 -

McGovern Ford of Saugus responded

We appreciate you taking the time to leave us a review. Here at the dealership, we strive for the highest level of customer service, and we are saddened to hear that this is not what you experienced with us. Should you have any further questions or concerns, please reach out to our General Manager, Alex Avanesau, directly via phone at 781-231-1945. Thank you.

March 03, 2026

Really Quick and easy! Thank you for giving me a real great experience, I appreciate it! 🙏🏼 More

by Gabrielzorrilla94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Avanesau, Robert Rapazzo, Melvin Deleon, Mike Quinn, Gabriel Zorrilla, Peter Baker, Marie Murphy
Report | Print
Mar 03, 2026 -

McGovern Ford of Saugus responded

We can't thank you enough for the excellent review of McGovern Ford Saugus, Gabriel!

February 28, 2026

Great experience, Gabriel was very professional and helps me with everything what I need and help me to find whatever I was looking for. More

by progreenservicestwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Zorrilla
Report | Print
Mar 02, 2026 -

McGovern Ford of Saugus responded

We're glad Gabriel provided such a professional and helpful experience. Thank you for choosing McGovern Ford Saugus!

February 28, 2026

This dealership always exceeds expectations. My experience was quick and easy as it should be. More

by Quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Report | Print
Mar 02, 2026 -

McGovern Ford of Saugus responded

Quinn, thank you for taking the time to review McGovern Ford Saugus! It really means a lot to hear that you're happy.

February 19, 2026

Great service and knowledgeable! Also great team work, I was out of there within a half hour More

by philjan1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Deleon, Christine Morganelli, Katherine Love, Alfredo Raffucci, Kerry Bontos
Report | Print
Feb 19, 2026 -

McGovern Ford of Saugus responded

Thank you for sharing your kind regards for our team and leaving McGovern Ford Saugus a five-star review! See you next time!

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