McGovern Ford of Saugus

It had been a number of years since I had experienced purchasing a new vehicle. Vinny Gordon made the process seemless, easy and I never felt at pressure to make snap decisions. Cheryl in finance took purchasing a new vehicle. Vinny Gordon made the process seemless, easy and I never felt at pressure to make snap decisions. Cheryl in finance took time out as well, to help my husband and I see the different options that we had in terms of financing a new vehicle. I would definately suggest a trip to York if you are in the market for a new vehicle. I will return, I will advise friends and family to seek out Vinny and Cheryl. Very happy with the whole purchasing process. I greatly appreciate both Vinny and Cheryl for their time. They both know their stuff!!!! Thanks More

Vinnie helped make buying a car as easy as possible, leaving us to make a choice, sign a few documents, and get our car. Everything else was handled seamlessly behind the scenes. Vinnie is a great cu leaving us to make a choice, sign a few documents, and get our car. Everything else was handled seamlessly behind the scenes. Vinnie is a great customer centric salesman with a really deep knowledge of the product. We got a great deal and were overall very happy with the experience. More

I was looking for a new truck and came to York because it's the closest dealer near my home . With the intention of just looking I actually found a certified pre-owned F-150 that I really liked . Jim Fauc it's the closest dealer near my home . With the intention of just looking I actually found a certified pre-owned F-150 that I really liked . Jim Fauci was very easy to deal with and made this a great car buying experience. Thanks Jim More

Used the Ford X-Plan pricing, but their advertised pricing was almost the same price. York Ford offered me $1,500 more on my trade than another local Ford dealer which is the amount I was expecting. pricing was almost the same price. York Ford offered me $1,500 more on my trade than another local Ford dealer which is the amount I was expecting. The other dealership's offer was almost an insult. Jim was great, along with Ken the Sales Manager and Cheryl in Finance. Ken gave me a very fair price on the trade, so I didn't feel the need to negotiate on it at all. Cheryl was able to find me a great finance rate and made sure that all the add ons met my criteria (unfortunately for me, I had to forgo a remote starter since it did not meet my criteria) A very easy no pressure atmosphere with great service. I used York Ford Quicklube for my oil changes and service on my Toyota, their service and reasonable pricing is what made consider buying a vehicle from them. More

The service that Jim Fauci gave us was excellent. It was friendly and courteous all the while being professional. I would highly recommend the dealership and his service to any of my friends and family. Jim friendly and courteous all the while being professional. I would highly recommend the dealership and his service to any of my friends and family. Jim got us a great deal on the new 2013 Ford CMax and we did not feel pressured at any time in to buying the car. There was no stress and no pressure at any time. We appreciate everything Jim did for us. More

I was very impressed by Jim Fauci's help and information on buying a 2013 Ford Escape. No pressure at all - I would recommend this Dealership and I would definitely tell people to ask for Jim F information on buying a 2013 Ford Escape. No pressure at all - I would recommend this Dealership and I would definitely tell people to ask for Jim Fauci. Anyone interested in buying a Ford Escape - this is the place to go - you can't beat the price - no stress, no pressure and you do walk away feeling good about the car you bought. Thanks Jim. Paula More

Robert Cavanaugh was our salesman. He took care of all the paperwork in a timely, friendly manner. We never felt rushed or pressured. He let us know when the new Escape came in and had it ready when we the paperwork in a timely, friendly manner. We never felt rushed or pressured. He let us know when the new Escape came in and had it ready when we got there. Would highly recommend him to friends. More

This was the best truck buying experience I have ever had. Jim was very professional and low stress. It was a no pressure environment and everyone treated me very fairly. I highly recommended this dealer had. Jim was very professional and low stress. It was a no pressure environment and everyone treated me very fairly. I highly recommended this dealership to my boss and coworkers. The prices where downright incredible. 5 stars Keep up the good work.. More

There is nothing inherently wrong w/ York Ford, its just that there is nothing worth recommending or praising. Did we have a bad experience? Yes, was it ultimately fixed, yes. Were we inconvenienced, yes. that there is nothing worth recommending or praising. Did we have a bad experience? Yes, was it ultimately fixed, yes. Were we inconvenienced, yes. Jim was eventually able to make things right, and I sincerely appreciate his efforts. However, I believe that the whole dealership's communication structure is somehow flawed. I first contacted York Ford and spoke to Jim about the car. That evening, we went to see it, and Allen showed it to us. That weekend, Jim was nice enough to let us do an extended test drive away from that place, where we ultimately decided to purchase the car. The sales manager drove a hard bargain, but we ultimately came to an agreement. They were extremely hesitant to get anything that THEY owed/promised on paper. Once the deal was struck and the money changed hands, we were very much de-prioritized and I felt like I had to badger and make multiple visits to get anything accomplished. Cheryl seemed overly pushy with the aftermarket warranties, but I guess that's what she has to do. We did the final pick up with Allen who did take note of the missing items and was a good instructor on the Sync system. Again, Jim did in the end make things good (He personally delivered a promised items to our house, along with a cold adult beverage), but the whole process left us negative on York Ford in general. Overall, I would not recommend York Ford to anyone. I don't plan to have my car serviced there (even for the free first oil change). I hope that our experience is not typical, however, I believe based on my dealings with the staff that it is all too often the case. More

I needed car, because my toyota had run its cour se the I needed car, because my toyota had run its cour se the engine went york was the 1st car dealer we hit..... Jim Fauci greeted us at once and was so h I needed car, because my toyota had run its cour se the engine went york was the 1st car dealer we hit..... Jim Fauci greeted us at once and was so helpful. He was so patient and listened to our need . My husband has been battling cancer this year so he didn,t really want to go all over the place. Jim showed us a ford focus, and we liked it! I never expected my husband to go for a new car, i thought we would get a used one....but ecause of jims expertise in cars and knowledge we went for the new car ,which I am now leasing thanks to jim..... I was so happy with the car and could not wait to get it. York ford is a terrific dealer, and has great people working for them as i know i also have worked in retail r over 25 years and customer service is everything!!!!!!! I will positively come back in the uture....... Andrea f. Ryan More