McGovern Ford of Saugus

We actually went into the dealership to test drive a Ford, not necessarily to buy that day. However, we found the salespeople to be very accomodating and not pushy at all. They answered our questi Ford, not necessarily to buy that day. However, we found the salespeople to be very accomodating and not pushy at all. They answered our questions, were friendly, and gave us time to make a decision. We bought our first new car that day. (We are retired.) This was a positive experience. More

I had a very good experience buying my truck at York Ford. Jim Fauci is a knowledgeable , no pressure salesman. He is very easy to talk to and listened to all my concerns. Cheryl helped me figure out an Ford. Jim Fauci is a knowledgeable , no pressure salesman. He is very easy to talk to and listened to all my concerns. Cheryl helped me figure out an affordable extended warranty. Christine quickly resolved the one issue I had with my 2010 f150. I would certainly recommend York Ford to anyone More

This is my third car I have purchased from York Ford in Saugus. I have always been most pleased with their service. I was incredibly pleased with the friendless and comfortable sales service I received f Saugus. I have always been most pleased with their service. I was incredibly pleased with the friendless and comfortable sales service I received from Jim Fauci. Besides taking care of all my needs, Jim was refreshing break from what most consider the stereotypical car salesman. He offered assistance when needed and made the experience more like dealing with a friend than a car salesman. I highly recommend seeing Jim Fauci at York Ford in Saugus for any car needs. More

I went to 3 other dealers with very unsatisfactory results. It was painless dealing with Jim Fauci and he is the reason I chose to buy from York Ford. I was going to buy a Nissan maxima until I had to results. It was painless dealing with Jim Fauci and he is the reason I chose to buy from York Ford. I was going to buy a Nissan maxima until I had to deal with the lazy arrogance of the sales person at Nissan on rte 1. Jim is a great person and a very good salesperson. I will gladly recommend anyone to go down to buy a car for him. Sincerely, Nick Picano More

Jim was very helpful, friendly and informative. I have purchased vehicles from York Ford before and from Jim and I will keep coming back with the great service and great deals. I can't wait to drive my nw purchased vehicles from York Ford before and from Jim and I will keep coming back with the great service and great deals. I can't wait to drive my nw 2012 Escape thanks for all the help from Jim. -Rick and Denice Greski Melrose, MA More

Great experience, recommended by my family who has also done business here. My sister and I each purchased new cars here and experienced great customer service, non-pushy sales and a good environment to ma done business here. My sister and I each purchased new cars here and experienced great customer service, non-pushy sales and a good environment to make a big decision like buying a car. More

Bought my wife's ford edge from vinny back in may, we were told the vehicle would be cleaned and gone through prior to when we picked it up. I figured all "business" was taken care of so my wife went to were told the vehicle would be cleaned and gone through prior to when we picked it up. I figured all "business" was taken care of so my wife went to pick it up on her own she called me several hours later in tears because despite receiving a phone call from vinny saying car would be ready she sat there for 2 hours waiting and when she finally was handed keys she loaded my 8 month old daughter into car and was disgusted to find that not only had the car not been cleaned but it smelled like someone had sat in it with the windows up and smoked several cigarettes mind you it didn't smell this way when we test drove it two days prior! I took vehicle back the next morning to get issues taken care of and had to fight to get issues resolved. I wanted vehicle cleaned like I was told when we signed the purchase agreement and was told that the sales manager said that I had to realize it was a used vehicle eventually after many back and forth trips and yelling and demanding I got the vehicle to a satisfactory level, fast forward 10 months and I was in market for a vehicle and despite my wife's advice I went back to York ford and once again tried to deal with vinny Gordon who at first was somewhat helpful and got me keys to a vehicle that I was interested in and that's when his assistance stopped I sat in the dealership for 2.5 hours waiting for him to at the very least let me know he was busy and would send someone else over to help me he couldn't be bothered! I left and two days later had an amazing transaction at quirk ford in Quincy! I will never go back to York and will make it a point to let everyone know not to go there! More

I recently purchased a new vehicle. The service from start to finish was fantastic. Everyone from sales, accounting and even QuickLube next door was amazing. I will continue to do business with York For start to finish was fantastic. Everyone from sales, accounting and even QuickLube next door was amazing. I will continue to do business with York Ford and recommend them to all. Thank you for such a wonderful experience and I am enjoying every moment in my new car. More

We recently purchased a 2009 Mercedes ML350 from York, Jim Fauci was an excellent salesperson, very easy to deal with, never felt any pressure to buy, he got us a great deal on the car and our trade in! C Jim Fauci was an excellent salesperson, very easy to deal with, never felt any pressure to buy, he got us a great deal on the car and our trade in! Cheryl in the finance dept also got us a great rate on financing! Very happy with our purchase and would highly recommend York Ford, Jim and Cheryl if you are looking for a new Ford or great used car! More

My husband and I had a good experience at this dealer,every one was hfriendly and helpful,we would be happy to recommend this dealer and Jim fauci to friends and family. dealer,every one was hfriendly and helpful,we would be happy to recommend this dealer and Jim fauci to friends and family. More