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55 Reviews of McGovern Honda - Service Center
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June 24, 2009
I'm not 100% pleased with my car because I've had problems with the transmission and the starter in less than a year. Nonetheless, I'm very pleased with the level of customer service from the servic problems with the transmission and the starter in less than a year. Nonetheless, I'm very pleased with the level of customer service from the service department, and I feel like I have forged a relationship with at least one employee there. Keep up the good work! More
by mila12
Employees Worked With
Eugene Anderson
Helpful June 24, 2009
I love the Servicing guys. They are simply SUPERB!! My next car will probably a Honda again, just because I love the service I get from this dealer. They're pleasant, helpful, courteous, fast, and just ge next car will probably a Honda again, just because I love the service I get from this dealer. They're pleasant, helpful, courteous, fast, and just get it done. They made me forget the "dealer" stigma. I wouldn't bother going anywhere else. More
by acey
Employees Worked With
Eugene Anderson, David Franco, Jay Gratton
June 19, 2009
I have owned at least fifteen new cars and I have never experienced more friendly, professional and reasonable people to work with. The sales process was painless, quick and probably the most reasonable n experienced more friendly, professional and reasonable people to work with. The sales process was painless, quick and probably the most reasonable negotiations I ever went through. Although my vehicle has required little outside of routine maintenance, everyone I have dealt with has been very friendly and service is always rendered within the time frame promised and at the price I expected. This may be the first vehicle that I have owned that I have had the dealer do ALL of my repair work including routine maintenance. Typically a dealer service department is not terrible convenient and almost always over-priced. That is not the case here. I would not hesitate recommending Honda Cars of Boston to anyone for sales or service. A great team of people providing great service at a reasonable price! More
by Leasedude
Employees Worked With
Other Employees :
Eugene Anderson in Service and John Fitzpatrick in sales
June 18, 2009
As a small business owner in Boston and an Angie's List Super Service Award winner the last two years, I am MORE THAN aware of what it takes to keep the customer satisfied! This IS an exceptionally diff Super Service Award winner the last two years, I am MORE THAN aware of what it takes to keep the customer satisfied! This IS an exceptionally difficult climate to please the consumer in....and I must tip my hat to Dave, Jay and the crew at Honda Cars of Boston. Their professionalism, humor and attention to detail are greatly appreciated and a welcome relief from average service, bad attitudes and the low bar that we often have come to accept. I purchased my Honda with you...and have been servicing with you since 2005...and I have been not only been impressed with the consistency of service, but also the longevity of the employees there. Customer service in a small business is akin to juggling chainsaws without losing a limb. No easy task! Wishing you continued success........... Best Regards, Dave Mareira @ Roadrunner Moving SEE WHAT MAKES US DIFFERENT! (link below) 2007 and 2008 ANGIE'S LIST SUPER SERVICE AWARD WINNER! http://boston.citysearch.com/profile/4739642 http://data-boston.bbb.org/reports/compliment_detail.asp?mode=view&firmid=56373 http://www.yelp.com/biz/roadrunner-moving-and-storage-charlestown#hrid:SlzqOIWz6OfW9gHN9dgSRw/src:search/query:roadrunner%20movers More
by Mareira
Employees Worked With
Jay Gratton and Dave
June 16, 2008
We have two HONDA's in our family and having been doing business with Honda Cars of Boston for greater than 20 years now. We would not buy anything but a HONDA and certainly would not buy it anywhere els business with Honda Cars of Boston for greater than 20 years now. We would not buy anything but a HONDA and certainly would not buy it anywhere else. I cannot say enough about Jay Gratton who we normally call whenever we need service done on our cars. He is so customer oriented it is a pleasure having our cars serviced. I also want to commend the owners and the Sales Manager, Malcolm for having such a professional and customer-first attitude. More
by ashaughn
Employees Worked With
Jay Gratton
