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McGovern Hyundai Rt 2

Leominster, MA

4.5
2,786 Reviews

743 North Main Street

Leominster, MA

01453

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Showing 2,786 reviews

September 16, 2023

Don't try to get your new car under warranty that has a problem with only 600 miles serviced at any McGovern Hyundai dealer as they will not service it right away even though you can't drive it. I tried Mc More

by Stew03062
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get name
Sep 20, 2023 -

McGovern Hyundai Rt 2 responded

Hi Stew03062, thank you for leaving us a review. We appreciate and value your feedback and will certainly take everything into consideration. We would like to get a better understanding of what may have happened. At your earliest convenience would you please reach out to our General Manager, Nidal Murashah at 978-534-9999, or via email: nmurashah@mcgovernauto.com. Thank you.

July 03, 2023

I probably rank up to near difficult to sell anything to but Nicholas Gianetti was so impressive I left with new SUV. He has a great personality that seems very genuine. He goes the extra mile to make s More

by S[BRIEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Giannetti, Zachary Schweda
Jul 05, 2023 -

McGovern Hyundai Rt 2 responded

Congratulations on your new SUV. We're delighted to hear that Nicholas provided you with an exceptional car-buying experience and made sure everything went smoothly from start to finish. We appreciate your recommendation and kind feedback! If there's anything else we can do for you in the future, don't hesitate to reach out. Have a great ride!- The McGovern Hyundai Route 2 Team

May 30, 2023

Just a follow up to an earlier review that has yet to be posted. Bottom line I called THREE times today to get an appointment for service. I was cut off after holding for several minutes, called back and wa More

by debee622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It's difficult to say since they don't even bother telling you you have called Hyudai.
Jun 08, 2023 -

McGovern Hyundai Rt 2 responded

Hi Debee622, Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to our General Manager Nidal Murashah directly at 978-534-999, or via email: nmurashah@mcgovernauto.com with any further comments or suggestions? We hope we can use this to improve in the future. Thank you.

May 03, 2023

I loved how efficient and professional the service was. I searched online for my car and I was able to go meet such a great community of staff members! William Reitzell was the person to help me get my car More

by Nahama Dejeanlouis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Reitzell, Zachary Schweda
May 05, 2023 -

McGovern Hyundai Rt 2 responded

Nahama, we're so happy to hear you enjoyed our efficient and professional service at McGovern Hyundai Route 2! William will be thrilled to receive your kind words about his exceptional customer service skills. Thank you for choosing us, and we hope you enjoy your new Hyundai vehicle!

March 29, 2023

The manager and salesman Adrian were both above board and easy to deal with throughout the entire process! Thanks to MCGovern Hyundai for my new car. More

by Johnragusa7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Hester, Jake Irvine, Nidal Murashah, Zachary Schweda, Arianna Sherblom
Mar 31, 2023 -

McGovern Hyundai Rt 2 responded

Thank you for the fantastic review! We're happy to hear you had a great experience with Adrian & the team here at McGovern Hyundai Route 2 and we hope you enjoy your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

March 27, 2023

I was looking for my dream car and I found it here! Adrian was my salesman and he was as excited about my car as I was! He was knowledgeable, professional and the entire process was so much easier than More

by enigmagirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Hester , Darcy Tucker
Mar 29, 2023 -

McGovern Hyundai Rt 2 responded

Thanks for the five stars! We're glad to hear that Adrian and the rest of the crew here at McGovern Hyundai Route 2 could assist you during your visit with us. We hope to see you back for all of your future automotive needs!

January 31, 2023

My family had problems with our with our 2016 Hyundai Tucson , Cassandra in service helped us out and made everything good for us in the end. Thank you for your great service and thanks for looking out More

by k9szam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Olson
Feb 01, 2023 -

McGovern Hyundai Rt 2 responded

Thank you for choosing McGovern Hyundai Route 2 for all of your automotive needs! We're so happy that Cassandra earned your business!

January 14, 2023

Nick Giannetti provided excellent service. He listened to my wants and conveyed them to the sales manager which ultimately led me to purchase a new Tucson! More

by Patty.johnson54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Giannetti, Jake Irvine
Jan 18, 2023 -

McGovern Hyundai Rt 2 responded

Thank you for the great review, Patty, and congratulations on your new Tucson! We appreciate you trusting Nick & the McGovern Hyundai Route 2 team with your purchase and hope you won't hesitate to reach out if we can be of service again in the future. Take care!

December 19, 2022

Thank you to all the staff, and especially our salesman Gill! He texted me every week with updates on my vehicle while it was on its way to the dealership, he exceeded expectations with his knowledge of th More

by Dkdar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil De Pace, Nidal Murashah, Zachary Schweda, Max Silvera
Dec 20, 2022 -

McGovern Hyundai Rt 2 responded

Thank you for the kind review and congratulations on your new Tucson! We're happy to hear Gill took such wonderful care of you throughout the car-buying process and we'll be sure to let him know how much you appreciate his excellent service. Thanks for trusting McGovern Hyundai Route 2 with your business. We hope we have the opportunity to work with you again in the future!

December 16, 2022

Motors are junk do yourself a favor never buy a Kia or a Hyundai motors burn oil they know they have a problem they don't care they make you jump through hoops for these tests just to say that they're not g More

by Hyundai motors suck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 21, 2022 -

McGovern Hyundai Rt 2 responded

It seems we may have fallen short during your visit. Here at McGovern Hyundai Route 2, we strive to provide the highest level of customer service and greatly appreciate all feedback as it helps prevent negative situations in the future. At your earliest convenience, please reach out to our General Manager, Nidal Murashah, directly at 978-601-3185 or via email at nmurashah@mcgovernauto.com. Thank you.

Dec 24, 2022 -

Hyundai motors suck responded

I've contacted Hyundai themselves told them of the situation they say they're going to call me back because I want it in writing that they approve that the oil consumption that you at that dealership stated was okay which it's not I've been doing it for 40 years and I know over half a quart every 900 miles is not good EPA will be notified that that's the kind of vehicles you guys like to have on the road that burns and consumes oil. pollutes the environment I have some of it in writing I'm getting more in writing just tired of all of xx run around