McGovern Hyundai Rt 2

I was going to trade in my previous Hyundai for a newer model - for lower gas mileage and lower payments. My Sales Rep was WIll - He was Outstanding. The team was great. They put me in a pre-owned 2022 Kon model - for lower gas mileage and lower payments. My Sales Rep was WIll - He was Outstanding. The team was great. They put me in a pre-owned 2022 Kona. Price was good and a little higher than I expected - but on the way to the dealership my original trade died. So the Dealership did the ultimate best that they could for me and were wonderful. From the time I walked in the door they were great. The only thing I could have asked - is if I could have done this from the comfort of my own home. Thanks McGovern Hyundai Route 2 More

Went to get a new battery for the fob which has died. I know it’s Saturday so I didn’t expect service would be open. I purchased platinum coverage when I bought the Kona. Not one person in there looking I know it’s Saturday so I didn’t expect service would be open. I purchased platinum coverage when I bought the Kona. Not one person in there looking to buy a car. At least 4 salesmen in there doing nothing. 2 of them held the doors open for me. Once they realized I wasn’t there to buy they told me to go to Auto Zone for the battery. WRONG ANSWER! All I wanted was the battery so I could replace myself. I will never go back to buy a car from them again. More

I bought a brand new 2021 venue, my sales rep was Gilll he was absolutely AMAZING. He was very professional he made the sale very quick so did not have to wait. My husband and I will definitely go to Gil he was absolutely AMAZING. He was very professional he made the sale very quick so did not have to wait. My husband and I will definitely go to Gill again great experience. More

I was very unhappy with my sales person Nick. I felt like I was wasting his time while I was looking to buy or lease a new Santa Fe. He was not willing to work with me on my budget…so I bought a new car like I was wasting his time while I was looking to buy or lease a new Santa Fe. He was not willing to work with me on my budget…so I bought a new car at Nashua Hyundai More

On March 30th we purchased a beautiful pre-owned Jeep from Nick Giannetti at Route 2 Hyundai. Nick greeted us at the door and walked us through the whole process, he was very friendly and worked with us from Nick Giannetti at Route 2 Hyundai. Nick greeted us at the door and walked us through the whole process, he was very friendly and worked with us to get the vehicle we wanted at a competitive price. The service department was also great, they quickly addressed an issue without delay and at no additional expense, much thanks to Josh Hammel. I look forward to returning to Route 2 Hyundai for our next vehicle. Thanks Nick & Josh! More

I purchased my 3rd car with Brian Smith on Saturday and I am very Happy with it. He is a Great Salesman and very helpful and Professional. I will definitely go back for my 4th car with Brian! Thank You Bria am very Happy with it. He is a Great Salesman and very helpful and Professional. I will definitely go back for my 4th car with Brian! Thank You Brian! More

Brian Smith was SO rude. I have bought 2 brand new vehicles there and will never go back just because of this one person. The dealership needs to send him some extensive training! Until he realize vehicles there and will never go back just because of this one person. The dealership needs to send him some extensive training! Until he realized I was a returning customer and buying, then his attitude changed but when he thought we were just there kicking tires, he was very rude! More

Unbelievable Bad Service Experience Brought my 2011 Santa Fe for diagnostics (check engine light) for which they charge $110 for. OK, Service department called and told me it was the in Brought my 2011 Santa Fe for diagnostics (check engine light) for which they charge $110 for. OK, Service department called and told me it was the intake runner VCM and for $667, the problem would be fixed. Got a call that the car was fixed, picked it up and check engine light comes on after about 5 miles. Brought it back and they then told me that the intake runner shaft was also broken and that would be another $900+ to fix. I agreed to have the problem fixed for the $667. They either failed to correctly diagnose the problem OR they mis-diagnosed the problem. 8 days tied up in the shop. I told them I wanted the car returned to the condition it was when I originally brought it in. That means remove any part they installed and refund my money. I was told by 2 service advisors that the old part was put back on however I would need to deal with corporate Hyundai if I wanted my money back. Brought the car home and received a call from there service director (John) who told me that the old part was never put back on. Clearly a game to try to justify keeping my money. BTW, I filed a complaint with corporate 8 days ago and they will not return my calls or e-mails. So now I file a BBB complaint, contact WHDH Solve it 7 and file a small claim case in Leominster District Court. plus I will do my best to share my experience with others so they are aware of my experience. More

Great dealership and great people! Everyone here was professional and help me out. Gill hooked me up with an awesome truck and a great price! Would highly recommend to anyone in the market for a new or professional and help me out. Gill hooked me up with an awesome truck and a great price! Would highly recommend to anyone in the market for a new or used vehicle. More

Service nightmare My 2013 Hyundai Elantra gt developed a ticking noise in my engine. Brought it to RTE 2 Hyundai to be looked at. Within a day or two I was informed tha My 2013 Hyundai Elantra gt developed a ticking noise in my engine. Brought it to RTE 2 Hyundai to be looked at. Within a day or two I was informed that my engine was junk. At this point I will say that my engine was over warranty by 4000 miles. John Sedam told me about a goodwill program where Hyundai supplies the engine and I pay installation, I agreed. An engine was ordered and installed and it too was junk, installed another, junk, installed another junk. I asked how can so many new engines be bad? It was then that I was informed that they don’t make new engines for my car anymore. 6 MONTHS later, I am informed that they are going to request a brand new engine for my car, huh, I was told they don’t make them anymore. It is now the end of August I am still without a car. I also talked to the owner who started the conversation being very disrespectful. More