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McGovern Hyundai Rt 2
Leominster, MA
2,968 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,968 Reviews of McGovern Hyundai Rt 2
September 05, 2016
Here We go again 3 weeks ago I brought my car in to the Rt. 2 Hyundai to get serviced for obnoxious noise my car was making every time I turned the wheel to the right, 3 weeks ago I brought my car in to the Rt. 2 Hyundai to get serviced for obnoxious noise my car was making every time I turned the wheel to the right, though the part was covered under the PLATNIUM warranty I purchased, I was pressured into buying 4 news tires, front end alignment, dust and adjust my back brakes, plus the fee for mounting & balancing that Joey "forgot" to quote me on so what I expected to be a fee of $544 + change, came out to $644.00 + change. I got a public forum message from a guy name Joe or Johnny, a rep from Hyundai (after I left a disappointing review of the service I experienced,) Joe/Johnny from Hyundai PROMISED to call me and rectify the monetary situation immediately. That call never came nor was the situation rectified. On Saturday my car starts making the same exact noise as it was 2 weeks ago, I was told any noise would be from my front brakes, so immediately I purchased rotors and brake pads and had them installed. My car STILL making obnoxious noise so I show up at Rte. 2 Hyundai this morning at 7:30. I was told there's nothing they could do until FRIDAY!!! The wheel sounds like its going to fall off every time I turn wheel to the right and his response to me when I inquired about a rental was "We cant give you a rental as they are booked weeks in advanced" Um........Do people really foresee their cars breaking down weeks in advance? are there really that many a psychic's in the area? That response made absolutely no sense. Update: Wheel barring broke for the 3rd time in 3 weeks. Still no call to rectify the $100.00 I was over quoted, when Joey/John told me the situation would be rectified, I took that as the situation "would be rectified" and to date NOTHING has been rectified in regards to the $100 I was under quoted. In saying that... I am very pleased with Adam. Adam made sure my car was the shops 1st priority upon returning for the 3rd time. Adam is the only person I will deal with from Hyundai going forward. Thank you for your fast, courteous service Adam, please educate the team not to make "promises to rectify situations" to paying customers, when they have no intentions on making good on their promises. If I did not have Adam as a rep this morning, I can honestly say I would have driven straight to the Chevy dealership and traded in my Hyundai. Adam is the best asset Hyundai has. Adam, thank you for all you hard work in helping me get car fixed, The only issue I have left is that man who bold face lied to me stating he would rectify the monetary situation and did nothing. Adam, Thank you for everything. Your a hard working, HONEST,courteous man who deserved to be recognized for all you do! More
by cella1973
Employees Worked With
Adam gets 5 gold stars!!, Joie Mullen
September 05, 2016
Great experience, great selection If you are looking to buy a car you need to go see Johnny Chiaravalle at Rt 2. A salesman who fights for his customers and gets them the best deal he If you are looking to buy a car you need to go see Johnny Chiaravalle at Rt 2. A salesman who fights for his customers and gets them the best deal he can. Attention to detail is top notch and the ease of the buying experience make other car dealers look foolish. This is my second car from RT 2 and won't be my last. Great price , great deal go see Johnny and Rt 2 for your next car you won't regret it. Jim Marks More
by Jasmine
Employees Worked With
Johnny "Johnny C" Chiaravalle, Peter Eichholz
September 05, 2016
William landine This is the third time I've purchased from Rte 2 Huyndai and the second car I purchased from William Landine. Everybody was very helpful and knowledge This is the third time I've purchased from Rte 2 Huyndai and the second car I purchased from William Landine. Everybody was very helpful and knowledgeable and it was quick and easy and fun I would highly recommend them to anyone! Thanks again Will!!! More
by sassycind1
Employees Worked With
Max Silvera, William Landine
September 03, 2016
Review of an Internet buyer of 2017 Elantra I have nothing but good things to say about everyone I interfaced with at Route 2 Hyundai. I bought a 2017 Silver 6-Speed Manual Transmission Hyundai I have nothing but good things to say about everyone I interfaced with at Route 2 Hyundai. I bought a 2017 Silver 6-Speed Manual Transmission Hyundai Elantra, sight unseen, received great service via phone and email, no Test Drive at my request as I already own two Elantras. I went on-site one evening to quickly do the paperwork and we were done. I received no hassle at all, unusual at a Car Dealership. the car was also driven to my house in NH at no cost to me, very appreciative. I highly recommend ROUTE 2 HYUNDAI. Great rebates, great final cost, great Sales Service, 0% Financing, no issues at all, just a very positive experience. PS. The bonus for me is I'm getting close to 50 MPG, did NOT expect that! More
by gary.kozicki
Verified CustomerEmployees Worked With
Micheal Norwood, Joshua Rebovich, Micheal Norwood
September 02, 2016
Rte. 2 Hyundai My time working with the Rte. 2 Hyundai team was enjoyable and I never felt pressured. My first car buying experience was quick and painless thanks to My time working with the Rte. 2 Hyundai team was enjoyable and I never felt pressured. My first car buying experience was quick and painless thanks to this dealership. More
by smorrell13
Employees Worked With
Johnny "Johnny C" Chiaravalle
September 02, 2016
Great Dealership! I knew I wanted another Hyundai and it was worth the 40 mile drive to get the service and vehicle I wanted. Everyone was very friendly, helpful and m I knew I wanted another Hyundai and it was worth the 40 mile drive to get the service and vehicle I wanted. Everyone was very friendly, helpful and made the experience a great one for me. I am uncomfortable buying a car, because I know so little about them and just want a good car for the best price. I left feeling good about the experience and I'm very happy with the car. I have to say my salesman, Jacob Wiseman, was exceptional in his helpfulness and I appreciate it very much. I would definitely recommend the dealership and the sales team. More
by hopedale13
Employees Worked With
Jacob Wiseman, Garcia Wong
September 01, 2016
Great car buying experience! Route 2 Hyundai was recommended to me by a friend. Everyone was pleasant, informative, and helpful without being pushy! I will recommend them to anyon Route 2 Hyundai was recommended to me by a friend. Everyone was pleasant, informative, and helpful without being pushy! I will recommend them to anyone I know car shopping! More
by lyndalou.phil
Employees Worked With
Kevin Richardson, Garcia Wong
September 01, 2016
Wonderful Sales Rep. Great sales individual, who answered all our questions. Jacob Wiseman is a very caring and informative sales rep. I would return to route 2 hyundai ag Great sales individual, who answered all our questions. Jacob Wiseman is a very caring and informative sales rep. I would return to route 2 hyundai again. Loved the first car I drove. We bought it. No pressure sales. More
by gcherkowski
Employees Worked With
Jacob Wiseman
August 31, 2016
No pressure - great service Great customer service - no pressure and very accommodating. Will was very helpful and went out of his way to help my mother in-law find a car that su Great customer service - no pressure and very accommodating. Will was very helpful and went out of his way to help my mother in-law find a car that suited her needs. More
by Happy Customer
Employees Worked With
William Landine
August 31, 2016
100% great sale rep. Hyundai Route 2 has a great team. But Brian Smith is one of the kind. He the one that makes people like me bring family and friends to Hyundai with hi Hyundai Route 2 has a great team. But Brian Smith is one of the kind. He the one that makes people like me bring family and friends to Hyundai with his professional service and his kind heart. Brian has the patient of an Angel my granddaughter when with me to buy my santafe and keep bothering Brian not once did he seen ignored by her. She smiled and played with her. And thrust me when I say she is no jokes. Thanks Brain. More
by milliemorillo
Employees Worked With
Brian Smith
