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McGovern Hyundai Rt 2

Leominster, MA

4.8
2,981 Reviews

743 N Main St

Leominster, MA

01453

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2,981 Reviews of McGovern Hyundai Rt 2

July 23, 2012

This dealership reinforced every negative perception of car dealers I've ever heard. I went to them because of their location near my work. I wanted to buy local. Talked to the car salesman, who seemed n More

by johnharden66
Customer Service
Price
Recommend Dealer
No
Aug 26, 2012 -

McGovern Hyundai Rt 2 responded

Rte 2 Hyundai has diligently worked with the DealerRater content team to have this review removed. We have no record of the customer and based on the lack of integrity in the review we suspect it to be another the handy work of another dealership. Please see my responses from the reviewer when I tried to reach out to them. Route 2 Hyundai wrote on 7/26/2012 12:28:21 PM: John, I am very disappointed to read this review. Our dealership has the highest number of reviews along with one of the highest ratings of all Hyundai dealerships in New England. I assure you we don't maintain this online reputation with experiences like this. How come you didn't try to resolve this directly with our management team before posting the review? ------------------------------------------------------------ (Reviewer has read this message) johnharden66@gmail.com wrote on 7/26/2012 6:44:48 PM: It was the management team that refused to honor the deal, refused to discuss it with me, and made the salesman deliver the news to me instead of telling me themselves. I was told the general manager was making this decision, so who else could I have talked to? ------------------------------------------------------------ (Reviewer has read this message) Route 2 Hyundai wrote on 7/26/2012 6:57:27 PM: We have no record of you in our database. Our dealership is family owned and operated. Myself, along with the dealer principles themselves are always available. Your experience is totally opposite to what we promote and deliver to our customers. Can I have all your contact information so we can discuss this matter further? ------------------------------------------------------------ (Reviewer has read this message) johnharden66@gmail.com wrote on 7/27/2012 12:54:45 AM: I'd prefer not to give you my contact information, and I don't know why you don't have a record of me in your database. Johnny C certainly has my phone number. If you'd like to send me your name and contact number I'd be glad to give you a call. ------------------------------------------------------------(Reviewer has read this message) Route 2 Hyundai wrote on 7/27/2012 10:43:49 AM: Michael Boccanfuso General Manager Rte 2 Hyundai 978-534-9999 Obviously that was the end of our interaction. Please consider ALL of our reviews before letting this particular review influence where you purchase your next new or pre-owned vehicle. Mikey Boccanfuso General Manager Rte 2 Hyundai 978-534-9999 sales@rte2hyundai.com

July 23, 2012

I went in just to look at a car and walked out with a new to me car. Zack took what I was looking for and found a perfect match. He then was able to create an amazing deal for me. I plan to go back for all o More

by Bsmithphoto13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2012 -

McGovern Hyundai Rt 2 responded

Thank you for your review, Zach will be happy to hear he could find your perfect match! Here at Rte 2 Hyundai we ensure all of our customers satisfaction, your postive review to friends is appreciated. Enjoy your new vehicle! Mikey Boccanfuso General Manager Rte 2 Hyundai 978-534-9999 sales@rte2hyundai.com

July 20, 2012

When I wanted to purchase a new vehicle I went to Johnny Chiaravalle because he was so helpful to my husband the previous year. Johnny was great. I was interested in 3 vehicles and he took through all of More

by RoseC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny "Johnny C" Chiaravalle, Kevin Richardson
Jul 20, 2012 -

McGovern Hyundai Rt 2 responded

Thank you for the review! Johnny C. is a great member of our sales team and is always willing to go the extra mile to ensure his customers' satisfaction. Enjoy your new vehicle! Mikey Boccanfuso General Manager Rte 2 Hyundai 978-534-9999 sales@rte2hyundai.com

July 19, 2012

Jermaine was a great sales person. He was very informative and he was not a pushy sales person. We would highly recommend Jermaine to our friends and family. More

by blchip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2012 -

McGovern Hyundai Rt 2 responded

Thank you for the great review. Jermaine will be happy to hear that he helped you find a car that was right for you and that you will think of him in the future. Enjoy your new vehicle. Mikey Boccanfuso General Manager Rte 2 Hyundai 978-534-9999 sales@rte2hyundai.com

July 19, 2012

The sales man was very knowledgeable and friendly he wasn't overly pushy and didn't even mind when I changed my mind on what car I wanted. They helped me get into my new car at the price I wanted and f More

by Ambie63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jul 20, 2012 -

McGovern Hyundai Rt 2 responded

Thank you for the excellent review! We're glad that our sales team could help you find a vehicle that you are comfortable with and that we were accommodating to your needs. Enjoy your new vehicle! Mikey Boccanfuso General Manager Rte 2 Hyundai 978-534-9999 sales@rte2hyundai.com

July 19, 2012

I've purchased many cars in my time, and I have to say overall this was hands down the best & easiest car buying experience I've ever had. My sales rep was very patient and did not try to push me into som More

by nlachance38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jul 20, 2012 -

McGovern Hyundai Rt 2 responded

Thank you for the great review! Here at Rte 2 Hyundai we are family owned and operated and we believe that if we treat our customers right and provide them with the best buying experience we can, we will earn their business. Enjoy your new vehicle! Mikey Boccanfuso General Manager Rte 2 Hyundai 978-534-9999 sales@rte2hyundai.com

July 19, 2012

My experience was excellent and I found both Cher and Jason to be very helpful and professional! Their work was efficient, friendly and no nonsense, and really took the time to understand my needs and si More

by jwironen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2012 -

McGovern Hyundai Rt 2 responded

Thank you for the great review! We're glad to hear that our sales team could provide you with a great buying experience. Enjoy your new vehicle! Mikey Boccanfuso General Manager Rte 2 Hyundai 978-534-9999 sales@rte2hyundai.com

July 17, 2012

This is my third Hyundai and I LOVE IT! I was very pleased with all the hard work of Brian and the staff to make my experience a great one. Thank you!!! More

by cmartineau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jul 17, 2012 -

McGovern Hyundai Rt 2 responded

Thank you for the review. Brian will be very happy to hear that he helped you find your third Hyundai! Enjoy your new vehicle. Mikey Boccanfuso General Manager Rte 2 Hyundai 978-534-9999 sales@rte2hyundai.com

July 13, 2012

I saw a used Chevy Silverado pickup truck on their website and stopped in for a test drive. Tim was very informative and worked with me to reach a price that was in my ballpark. Everyone at the dealer More

by dfont79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2012 -

McGovern Hyundai Rt 2 responded

Thank you for the great review! Here at Rte 2 Hyundai we are family owned and operated and pride ourselves in our no pressure environment. Enjoy your new truck! Mikey Boccanfuso General Manager Rte 2 Hyundai 978-534-9999 sales@rte2hyundai.com

July 12, 2012

This dealership has it all--no high pressure sales, courteous and knowledgeable sales people, and lots of inventory. I am a previous Hyundai owner and I was torn between two models. Brendan helped my More

by pwylie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2012 -

McGovern Hyundai Rt 2 responded

Thank you for the great review! We're happy to hear that you found a vehicle that fit what you were looking for and got you in and out in timely fashion. Enjoy your new car! Mikey Boccanfuso General Manager Rte 2 Hyundai 978-534-9999 sales@rte2hyundai.com

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