
McGovern Hyundai Rt 2
Leominster, MA
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2,981 Reviews of McGovern Hyundai Rt 2
This dealership reinforced every negative perception of car dealers I've ever heard. I went to them because of their location near my work. I wanted to buy local. Talked to the car salesman, who seemed n car dealers I've ever heard. I went to them because of their location near my work. I wanted to buy local. Talked to the car salesman, who seemed nice. I wasn't ready to buy then (April) but told him I'd be back when I was ready. Last week I was, and went back to him specifically. Never talked to another salesman or dealer. Made an offer, they made a counteroffer. Told me I had until the end of the day to think it over. I asked about a new model I hadn't driven earlier, and he called me with price information at 3PM. Restated the pricing on the other car. At 6PM I called and said I was coming in to write the deal. That's when everything started to change. The original price was no good any more. Additional fees got added on. They flatly refused to honor the price they had quoted me. The reason? 'The whims of the manager'. Really. That's what I was told. I walked out. These guys are obviously bottom feeders that could care less about selling a car if they can't screw the customer. UPDATE: I've now noticed that the dealer has posted several comments, including questioning my integrity and inferring that I must be from another dealer. This is NOT true, I was, and am, a legitimate customer. They also indicate that I left the dealership and came back a week later to try and buy the car. Also untrue. This all happened over the course of 3 hours on the same day, as I detail in my rating. Finally, the manager indicates I never contacted him. Also untrue. I tried on several occasions to contact him, but he was never 'available', I was not allowed to hold for him, and he could not be paged. More
I went in just to look at a car and walked out with a new to me car. Zack took what I was looking for and found a perfect match. He then was able to create an amazing deal for me. I plan to go back for all o to me car. Zack took what I was looking for and found a perfect match. He then was able to create an amazing deal for me. I plan to go back for all of my new cars and have told my friends and co workers looking for cars to go here. More
When I wanted to purchase a new vehicle I went to Johnny Chiaravalle because he was so helpful to my husband the previous year. Johnny was great. I was interested in 3 vehicles and he took through all of Chiaravalle because he was so helpful to my husband the previous year. Johnny was great. I was interested in 3 vehicles and he took through all of them, answered all my questions, was very well informed. I asked him some new questions he hadn't heard before and he got me the answers very promptly - within minutes! I told him my priorities and Johnny helped me to pick the vehicle that was just right for me. He was very patient, and he has a great sense of humor! He walked me through all the purchase options including leasing and aiding me in making the decision that was right for me. Just a lovely man. We will go to Johnny again for our next purchase. He's the best! More
The sales man was very knowledgeable and friendly he wasn't overly pushy and didn't even mind when I changed my mind on what car I wanted. They helped me get into my new car at the price I wanted and f wasn't overly pushy and didn't even mind when I changed my mind on what car I wanted. They helped me get into my new car at the price I wanted and found a great financing rate. I would definitely recommend this dealer. More
I've purchased many cars in my time, and I have to say overall this was hands down the best & easiest car buying experience I've ever had. My sales rep was very patient and did not try to push me into som overall this was hands down the best & easiest car buying experience I've ever had. My sales rep was very patient and did not try to push me into something I was not happy with. There was no feeling of being overwhelmed by too many people, sales supervisors etc getting involved, it was strait forward and simple and no back & fourth nonesense. I think that Rte2 Hyundai could give lessons to other dealerships on how to handle customers, and sell cars without all the hassle and pressure, it was my first positive experience in car buying, and I would recommend this dealer to anyone looking for a new car!! Everyone there was courteous and welcoming...well done by all! I wish you much future success! Thank you. More
My experience was excellent and I found both Cher and Jason to be very helpful and professional! Their work was efficient, friendly and no nonsense, and really took the time to understand my needs and si Jason to be very helpful and professional! Their work was efficient, friendly and no nonsense, and really took the time to understand my needs and situation. More
This is my third Hyundai and I LOVE IT! I was very pleased with all the hard work of Brian and the staff to make my experience a great one. Thank you!!! pleased with all the hard work of Brian and the staff to make my experience a great one. Thank you!!! More
I saw a used Chevy Silverado pickup truck on their website and stopped in for a test drive. Tim was very informative and worked with me to reach a price that was in my ballpark. Everyone at the dealer website and stopped in for a test drive. Tim was very informative and worked with me to reach a price that was in my ballpark. Everyone at the dealership was pleasant to deal with. I never felt any pressure. I highly recommend Rt. 2 Hyundai to anyone looking a for a new or used vehicle. More
This dealership has it all--no high pressure sales, courteous and knowledgeable sales people, and lots of inventory. I am a previous Hyundai owner and I was torn between two models. Brendan helped my courteous and knowledgeable sales people, and lots of inventory. I am a previous Hyundai owner and I was torn between two models. Brendan helped my husband and I to make the right decision based on his knowledge of the two models we were looking at. We were in and out of the dealership in 2.5 hours --- a record! We drove off the lot with the vehicle that day. It doesnt' get any better. More