
McGovern Hyundai Rt 2
Leominster, MA
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2,966 Reviews of McGovern Hyundai Rt 2
Purchase of new vehicle Everyone involved throughout the purchase and financing process were friendly, considerate, thorough, and informative. An experience like the one I ha Everyone involved throughout the purchase and financing process were friendly, considerate, thorough, and informative. An experience like the one I had here would not have been expected anywhere. Heard the same from many others who were present purchasing or servicing their 3rd or 4th vehicles here. Outstanding! More
Great experience ! The staff at Route 2 Hyundai were great. No pressure and provided answers to all of my questions. I would recommend them to anyone lookingvfor a car. The staff at Route 2 Hyundai were great. No pressure and provided answers to all of my questions. I would recommend them to anyone lookingvfor a car. More
The best place to buy a Hyundai This is our second purchase at Rt 2 Hyundai. Johnny C is very helpful and informative. I will definitely recommend him to not friends and family tha This is our second purchase at Rt 2 Hyundai. Johnny C is very helpful and informative. I will definitely recommend him to not friends and family that are looking for a new vehicle. We love our new Tuscon! More
Great people. Customer oriented. No heavy pressure go at your pace. Would recommend this dealership to anyone looking for low pressure experience. William people. Customer oriented. No heavy pressure go at your pace. Would recommend this dealership to anyone looking for low pressure experience. William was great to deal with, ask for him. More
You feel like family when you are there. Went to buy a car. I got a good deal and came out with a brand new car. No fuzz about anything. This is my third Hyundai and I am very pleased with th Went to buy a car. I got a good deal and came out with a brand new car. No fuzz about anything. This is my third Hyundai and I am very pleased with these cars. More
Great dealership This is the second time we went to the dealership and both times darcy did a really good job in helping us find the right vehicle. This is the second time we went to the dealership and both times darcy did a really good job in helping us find the right vehicle. More
Tucson Night Quick friendly service and up front about all options and price, I did not feel forced into the sale and everyone was helpful, I got my vehicle the sa Quick friendly service and up front about all options and price, I did not feel forced into the sale and everyone was helpful, I got my vehicle the same day and I was excited the process was not overwhelming More
Great customer service from Wendy Lizotte On a Saturday morning, my 2015 Sonata 2.0T was making engine noise and we noticed the air intake hose near the turbo inlet deteriorated and fell off On a Saturday morning, my 2015 Sonata 2.0T was making engine noise and we noticed the air intake hose near the turbo inlet deteriorated and fell off which can damage the turbo. There turned out to be a recall and Wendy the service rep had no available appointments but went out of her way to squeeze me in. Top notch customer service. As a result they will be my service dealer going forward. More
Great place to buy a car Friendly, knowledgeable sales person who was able to answer my questions or was able to get an answer in just a couple of minutes and a big enough inv Friendly, knowledgeable sales person who was able to answer my questions or was able to get an answer in just a couple of minutes and a big enough inventory for me to find what I want. Not to mention a price that my wife and I could live with and a great service center that has taken care of my first Hyundai professionally at a very competitive price. All and all a great place to buy a car. More
Disrespectful Today I had a terrible experience in this store, I was a customer but I will never go back again. I got a written budget to fix the rear brakes on my Today I had a terrible experience in this store, I was a customer but I will never go back again. I got a written budget to fix the rear brakes on my car, they gave me the price of $ 289. This employee was very kind and honest. He said that if anyone tried to charge me a higher price than what he was putting in writing then I should not accept it because $ 289 would cover all the repairs I needed. I went today, two weeks later to get the service done (it was the first availability) As soon as I arrived I was taken care of by another person (Joseph Decarolis). he said that this repair would take around 60 or 70 minutes. I said ok because I was alone with my 6 month old baby(who is visibly sick). An hour and fifteen minutes later, when I thought I would be released already, he came with new prices for me, saying that the amount I had in writing was not accurate. he told me after he started that the service would now cost $ 419. And of course I said no, at the same time he said he could give me a "discount" and that I would need to pay only $ 340. I said no. So he asked few minutes and came back saying he had gotten a great price, I would need to pay $319, I once again said no, I had not scheduled to spend more than $300 with the car. So he went out again, and came back with $ 319 worth of repairs to the rear and front brakes, he asked, would you do the two for $ 319? I said okay, all I wanted was to get this service done and leave that place with my baby. Even the customers were shocked how at the amount of time I stayed there with the little one (and no offer of a rental). I couldn’t waste more time here. So, 4 hours and 30 minutes after I was there, he came with $600 bill... So I asked what was wrong with him, and then he started playing with me, he said I signed a paper giving them the authorization to do the front brakes as well when he’d told me that they would do EVERYTHING for the previously mentioned price.... I didn’t read because I was trusting, my baby was sick and all I wanted to do was leave that store. I was there without eating or offer of food, holding a baby of 20 pounds and twisting and stressing so the baby didn’t cry ... then he said he had my authorization written on paper ... it was three sheets with tiny letters ... I trusted his word. But anyway, I told them to take the brakes off because I would not pay. After another two hours, they came to $475 final price. I paid because my baby was getting very stressed and fussy, sick, it was very cold out, lousy ..... So after 5 hours waiting I left the store and started driving the car, I did not notice any difference. I will organize to take the car to a professional to check what the Rt2 Hyundai got done and if something is missing, I will certainly sue them for mental abuse, stress, lies, sales game, for everything that my baby and I were exposed. They did not even have a car to offer me, I stayed at the store for 5 hours with the 6 months old baby. I saw more than 10 clients who came in after me, left before me. I'll never go back there, neither my family! More