McGovern Hyundai Rt 93

Was very pleased with Samantha when I explained to her what was wrong with my car she took care of it if she is not a manager, she should be what was wrong with my car she took care of it if she is not a manager, she should be More

I needed to use a Hyundai dealer for this maintenance because I was pretty sure that this was an issue that requires proprietary equipment and techniques to resolve and also that it should be covered und because I was pretty sure that this was an issue that requires proprietary equipment and techniques to resolve and also that it should be covered under warranty. I had to wait an unusually long time for an appointment because the service department is moving to a different location from the dealership, but once the appointment time arrived, things went really well. I received a reminder text ahead of time and when I arrived I was able to check in quickly with the friendly staff. When the initial diagnostics were complete, I got a text with a brief description of what was needed and the cost and the ability to authorize the work by text or by phone. Very useful when you aren't free to talk on the phone! I had a question about the work so I replied to the text and soon after (when I _was_ free to talk) I got a call back from someone (I wish I remembered her name!) very pleasant and knowledgeable about the specifics of my case who was able to clear up my misunderstanding. My summary: - everything was handled smoothly and professionally - my confusion was caused by the fact that the recall work didn't require additional authorization because it was completely covered by Hyundai without any drama or cost (even though it's a relatively substantial amount of work) - the communication technology worked to allow me to choose the level of interaction I wanted - there was no hint of upselling or padding the amount of required work. 10/10 will be back. I hope I can get an appointment faster next time More

The staff was knowledgeable and friendly. Unlike some dealerships I've dealt with, they both offered me a fair price and weren't too pushy on preventing me exploring my other options. Would r Unlike some dealerships I've dealt with, they both offered me a fair price and weren't too pushy on preventing me exploring my other options. Would recommend! More

I had a good experience with sale personnel. James and Danial were very helpful ,and made the process stress free. James and Danial were very helpful ,and made the process stress free. More

It was a wonderful experience working with Daniel at McGovern Hyundai in Wilmington. He worked to get me in the car I wanted quickly while still listening to everything that I wanted and needed. Finally McGovern Hyundai in Wilmington. He worked to get me in the car I wanted quickly while still listening to everything that I wanted and needed. Finally, and most importantly, we were able to find a deal at a lease value that worked for me! For the first time, most of my nervousness about a big monetary decision was gone, and I was left really excited about my new Ioniq 5! I highly recommend Daniel specifically and McGovern in general for your next car purchase!! More

Great service great lease deal I was very pleased with my experience and satisfied with my new deal my experience and satisfied with my new deal More

The service department here has always been the best for whatever you need. Samantha and her team are very knowledgeable and helpful with providing services to get your vehicle ready and back on the road. whatever you need. Samantha and her team are very knowledgeable and helpful with providing services to get your vehicle ready and back on the road. More

This was the best service I have ever had in purchasing a new car! My sales person, was kind, knowledgeable, and so helpful. My nephew recommended this dealership and now I know why!! new car! My sales person, was kind, knowledgeable, and so helpful. My nephew recommended this dealership and now I know why!! More

Outstanding people. Very undertanding and helpful.I would happily have all my service there and buy a new car in the future when my current car is tired.Manythanks Very undertanding and helpful.I would happily have all my service there and buy a new car in the future when my current car is tired.Manythanks More

Service department was. Quick, professional, Great experience would definitely be back for all my car needs Quick, professional, Great experience would definitely be back for all my car needs More