McGovern Hyundai of Brockton

Iwas not subjected to the usual Hi-Pressure sales approach that are the norm hera abouts. Instead, Mr Palmer showed me several used cars that i was initially interested in and we even test drove a fe approach that are the norm hera abouts. Instead, Mr Palmer showed me several used cars that i was initially interested in and we even test drove a few. Still no pressure. I then asked what new Hi- Mieage cars Hyundai offered. Mr Palmer then went over several hyundai models and explained the city vs hiway mileage figures. I was interested in the Elantra GT as I wanted a rear cargo area for my dog, good mileage and several options the Elantra GT offered. Mr. Palmer set up a unit for me to test drive. needless to say I was impressed as we began to horse trade for a new one. The negotiation was prolonged, but never beligerant, this guy has the patiance of a saint. We finaaly agreed on a final price and the paperwork began. Everyone in this dealership that i had contact with was polite, courteus, respectfull and above all patient. I would gladly reccomend this dealership to any one and would reccomend that they contact Mr. Palmer if they wanted a fair deal. More

I did have a pleasant and enjoyable experience with Bernardi Hyundai throughout the entire life cycle of the car buying process. From all of the emails we exchanged, to the numerous customer service ph Bernardi Hyundai throughout the entire life cycle of the car buying process. From all of the emails we exchanged, to the numerous customer service phone calls I placed, I would compare the overall customer experience to match that of The Disney Company. For a turnkey buying experience, I would recommend Bernardi Hyundai. Unfortunately, I didn't end up buying my car here because it wasn't in stock. I was probably one of the pickiest customers in the history of customers. Looking back, if my car had been in stock, I would have bought with Bernardi. I worked with a salesman named Tony. Although I felt as if it was difficult to get a word in edge wise (I guess I wasn't asking the right questions...first timer) looking back, Tony was tremendously straight forward and genuine. He went out of his way to be helpful. Considering my lack of prior report with Tony (no phone calls or emails), he was welcoming and I sensed a strong passion in his work. Bottom line, work with Bernardi. Thanks, Trevor More

I'm not one for car delaerships and don't like being treated like I'm an uninformed consumer. You couldn't ask for a better dealership to be treated like a human being. Justine Alexander if fan being treated like I'm an uninformed consumer. You couldn't ask for a better dealership to be treated like a human being. Justine Alexander if fantastic and was a pleasure to deal with. Miguel Garcia is excellent as a pre-owned manager and may appear very stern, but warms up quickly. Roger Alexandre my sales person was the best of the best. Friendly, kind, and the big one honest!! He shows a true concern and tries to meet your needs. There was no pressure and he lets the product sell it's self, just like in dealerships of BMW, Mercedes and other high end cars. You actually appreciate being in a car dealership and not some of the other dealerships were it's about moving product and treating people like cattle. I highly recommend this dealership and if you are lucky enough to deal with the staff that I did, your experience will be fantastic. More

Thanks to the staff at Bernardi Hyundai, this was the most enjoyable car-buying experience I’ve ever had. After month of extensive research, we had decided on the getting the Elantra GT. I exchanged emai most enjoyable car-buying experience I’ve ever had. After month of extensive research, we had decided on the getting the Elantra GT. I exchanged emails with several dealerships regarding the cost of the various trims and numbers for buying versus leasing in order to do an accurate comparison. After several hours with a dealer that appeared to offer a fantastic lease, we left disappointed and frustrated because the too-good-to-be-true offer was a “miscommunication.” We then went to Bernardi, and struck a deal in less than half an hour. In a way, we were fortunate to have a bad first experience because that gave us a chance to appreciate all of Bernardi Hyundai’s positive attributes. We found the staff friendly, helpful, honest, knowledgeable, and whose pride at working at a beautiful showroom was obvious. Big contrast with the other dealership. We worked with Justine, Roger, and Miguel, all of whom I would whole heartedly recommend to anyone looking to buy a Hyundai. More

Actually I am a Hyundai vehicle owner. I came to the US about less than 2 years ago and after having a horrible experience with another Hyundai dealership (rout 44) that made me leave some poor reviews abo about less than 2 years ago and after having a horrible experience with another Hyundai dealership (rout 44) that made me leave some poor reviews about them I went to the Bernardi Hyundai completely by accident and leased my first car ( A night blue sonata 2012) from this dealer at that time. It was such a lovely experience that made me go back to them before the lease is over for my Sonata. Marie - my professional dealer who was a very charming lady - offered me a magnificent deal and this time I leased a near full option red Sonata 2013 with the Nav, moon roof , push starter and etc... I love this dealership. They make you think you are the only costumer they have! If you are a Hyundai lover same as me, go to this dealership even if you think you may not effort the price. They won't let you go out with a sad face :) More

It was time to replace the 2000 Accord. Went back to Alan who was able to get us into a 2013 Elantra. Nice ride for the money. As usual Allan was professional, straight forward and got us the best dea Alan who was able to get us into a 2013 Elantra. Nice ride for the money. As usual Allan was professional, straight forward and got us the best deal possible. This is the second time we went back to Bernardi and Allan because of their excellent service and straight forward attitude. We are happy with Allan and Bernardi's service and reputation. Thanks again! More

Outstanding customer service and quality of work. I haven't maintained a car at a dealer in many years but after having a problem requiring dealer repair the experience along with reasonable pricing ha haven't maintained a car at a dealer in many years but after having a problem requiring dealer repair the experience along with reasonable pricing has made me a permanent customer. Will likely buy my next car here. More

When I walked up to Allan Palmer, told him what I was looking for and how much I was willing to spend, I assumed he'd have me test-driving about 10 cars and haggling prices. I was wrong. He pulled up in looking for and how much I was willing to spend, I assumed he'd have me test-driving about 10 cars and haggling prices. I was wrong. He pulled up in the EXACT vehicle I wanted; I knew it as soon as I saw it. He knew that I knew and that I didn't want to let on....make sense? I asked him for the price which was about 2 grand more than I wanted to spend but ha, ha(!) Mr. Palmer was NOT dealing with some amateur I thought. My Samsung Galaxy S III would whip up Blue-Book value in seconds. He must've seen the glean in my eye or huge touch-screen cell phone in my pocket; my tapping finger twitching because he attached a dealer-plate and told me to take it for a drive. Waiting for him to hop in, he acquiesced and said he'd meet me back at the dealership. "Wow", I thought. "This guy is good!!" But I'm no dummy and no one separates me from my money without just cause. I'll just take this rather beautiful 4-wheel drive, SUV, 6 cylinder Ford Escape in Champagne color, which comes with remote starter and 6 CD player, for a quick jaunt on the highway, stop at the store real quick, and return looking disappointed. Who knew that a mid-sized, 4-wheel drive SUV was also a scream-machine on the highway?!! Finding nothing at all to complain about there, I pulled off and decided to open the sun-roof because we were experiencing some unexpected beautiful weather; sunny, balmy, xxxx!! I had to remind myself of the anomaly; this is Massachusetts after-all. Upon my return trip to the dealership, I was then overcome by a sense of empowerment from the "tallness" of sitting high up above all the other puny vehicles. Looking down upon them, I envisioned myself "Queen of the Road". But no, I couldn't let Allan see that. In retrospect, I have to laugh. Allan has been doing this for a long time. He knows his stuff which includes complete honesty. A 'CARFAX' report was already printed out and waiting for me back at the dealership. It was the end of the month and Allan was more interested in submitting big numbers (cars sold). This vehicle was a trade-in he explained. Typically, the trade-in vehicle is assessed and in most cases, sent to auction. Some however, are worthwhile to resell subsequent to a little maintenance. Which is the reason, Allan explained, that a Hyuandai dealer was selling a Ford SUV. Well this was unexpected I mused. Dang!! Sadly, I pocketed my Samsung and got down to "brass tacks". "How much Allan?" "I'm paying cash so I can go anywhere and there's lots of places to go". No way can he make this work; there's no way. Between Allan's knack for people-assessing and Sean's innate ability with numbers as well as the many other Bernardi-Hyuandai employees, including the omni-present "Joey D", I drove outta there the next morning (too late in the day for the RMV "runner") with my DIVO CD screaming, "Rainbow in the Dark". That was three weeks ago and as I sit here in the beautiful Bernardi-Hyuandai dealership, equipped with Wi Fi and free lunch having PUMA (ya, I named her Puma...) serviced, at no cost to me, (driver-side strut and sway bar) Allan sees me and, with ready smile and handshake, comes over to say, "Hi". As if I weren't already impressed, he remembers my name! I'm a realist. Of course he could have checked the requisition list at the service desk...Hello? Just the fact that, if he did, I didn't see it leaves me with the sense of security that we all want when purchasing a vehicle. It only comes with dealing with a professional who knows his stuff, has been around for a long time, and would only be affiliated with an organization that will be here long after I'm gone. More

After having paid off my used car, I realized it was time to get something else since it was costing me more in gas and insurance than it was worth; I loved it, but money is money. I did my research on Nissa to get something else since it was costing me more in gas and insurance than it was worth; I loved it, but money is money. I did my research on Nissan's, Hyundai's, Mazda's, Ford's, and everything that would put my finances back in the positive per month. Kim was an excellent salesman and there was no pressure - just facts and lot's of cars. My only concern was the original price they gave me for my car - but they quickly gave me $500 more than what the last dealer offered me since they wanted me business - it's their job to make profit and my job to pay as little as possible, so no faults to anyone. Hyundai had the best price for what I was interested in (miles per tank in gas, monthly payments, comfort/safety) and Kim made it all work with his manager, Brian. The dealership and Kim were both very transparent and I left feeling good. I later realized my cousin also bought her car at Bernardi and had a similarly positive experience. I'll be honest, a nearby Nissan dealer was high pressure, used many logical fallacies to convince me that the numbers were the best they could do (and even passive-aggressively insulted me when I called them out on it!), and probably turned me off from Nissan all together. Bernardi and the salesman, Kim, treated me much better and I truly believe they would treat everyone that way since they had no idea I spent all morning at other dealerships. All in all, well done Kim and Bernardi. I enjoy my Hyundai Sonata and would recommend Kim to others. More

I recently purchased my second Hyundai Elantra at Bernardi. The salesman, Allan Palmer, was exceptionally knowledgeable and helpful throughout the entire process. He answered all of my questions hone Bernardi. The salesman, Allan Palmer, was exceptionally knowledgeable and helpful throughout the entire process. He answered all of my questions honestly and accurately. the process of buying the car went smoothly, without complications, due to Allan's expertise. The sales manager, Joe Dziedzic was very accommodating as well. I would recommend Bernardi to potential buyers. More