McGovern Hyundai of Brockton

Roger the sales person was excellent and I would recommend him highly, as was Sean in financing. However, the GM, Brian, is not very good at dealing with people. Especially with someone who knows a recommend him highly, as was Sean in financing. However, the GM, Brian, is not very good at dealing with people. Especially with someone who knows a little about the business. When confronted with questions his only response was "This must not be the car for you" instead of conversing. He wanted us to leave. Also, they sold us a car that they didn't have a title for but didn't tell us until after our second trip back. How do you, as a GM, not know you don't have a title for a car you are selling??? After telling us on Monday that the title was being overnighted, it took until Thursday to get there. On Monday we were told the car would be delivered since we live almost 50 miles away and had made 2 trips already. Another lie!!! They brought the title down to be signed, but no car. Another trip for us. Also, instead of being there at 4:30 in the afternoon on Thursday, when we went to pick up the car, Brian had left already. I guess he didn't want to see if an unhappy customer had their issues resolved. He apparently doesn't care about people being satisfied. As a District Manager, if one of my GM's was this incompetent, his position would be reviewed. I am sorry to say that although the sales person was great, I will never recommend this dealership to anyone, I will do the opposite!!!!!!! More

Roger was very knowledgeable attentive. He had a good disposition Overall very pleasant experience! refreshments available All the staff were very friendly and very engaging Would purchase a car h disposition Overall very pleasant experience! refreshments available All the staff were very friendly and very engaging Would purchase a car here again More

Roger was such an amazing dealer. He really made us feel at home and we really were able to make an informed decision on our purchase. We were there around 12:30 and by around 1:30 we already knew which car at home and we really were able to make an informed decision on our purchase. We were there around 12:30 and by around 1:30 we already knew which car we were getting. We test drove three different cars and he was really patient with us and our decision. He tried giving us as much of a discount as possible and really didn't pressure us into anything so we were really comfortable with our price point and our choice. I would gladly go again to their dealership and I would gladly ask him to help us again. He made my husband's first car purchase really amazing and unforgettable. More

Intended on leasing a 2013 Hyundai Azera at Bernardi of Brockton and put down a $1000 "deposit" to hold the car for a day. leased my previous Sonata with them so thought I could deal with them on a good fa Brockton and put down a $1000 "deposit" to hold the car for a day. leased my previous Sonata with them so thought I could deal with them on a good faith verbal basis. Lost temporary faith in the deal for the Azera after seeing a conflicting price on their website Informed them I wanted to visit another dealer to confirm the Bernardi deal was good with the intention of coming back This caused the deal to go nasty in the salesmans view and the deposit now became a "non-refundable purchase and sale agreement" to dissuade me from researching at other dealerships Leased car at other dealership that day on the basis of this nastiness and attempt to dupe me. The confrontation didn't help either! Trying to recoup the deposit but being met with defiance. Hyundai Motor Finance and Attorney General also called them on my behalf but they met the same defiance and Bernardi are refusing to refund me. Good faith agreement eh? There goes my future business! Draw your own conclusions. Hope this is helpful to people. Btw some of these reviews are hilariously questionable. Would be interesting to track the IP address of the commenters...hmmmmm More

Being a first time car buyer I was a bit apprehensive going to any dealership. I wasn't aware of the environment and overall thought process that went into purchasing or leasing a car. It was all "Greek" going to any dealership. I wasn't aware of the environment and overall thought process that went into purchasing or leasing a car. It was all "Greek" to me to pretty much sum how I felt up. But - when I met Allan it didn't just seem like another transaction, it was all about my experience and how I felt. He not only worked with me, but two other family members (who bought cars the same day!), and actually listened to our wants and needs and most of all - budget. I appreciate the hours he spent going over the ins and outs and pretty much just talking to us like normal people. I would highly recommend seeing Allan - you will have a pleasurable experience and also leave happy with your purchase. He's not your average car salesmen - I can promise you that! I would like to add in how thoughtful and kind Miguel was as well. He definitely worked with out budget and made my 2013 Elantra affordable for me. I expected paying a lot more than I walked away with and for that I couldn't be more appreciative. Both Allan and Miguel are true assets to Bernardi. More

My first purchase experience was great at this great place , Bernardi Hyundai has one of the most great crew members ever which in my opinion will make you feel comfortable buying a brand new car . Al place , Bernardi Hyundai has one of the most great crew members ever which in my opinion will make you feel comfortable buying a brand new car . Also want to say that Roger Alexandre one of the salesman made me believe that the deal could happen even though my personal thoughts was already prepared for the worse , he was friendly really knowledgeable on the hole situation . Recommend it to everyone like me ! (unbeliever) to (believer) Congratulations to the President Brian Jones . More

My wife and I were searching for a car for a while. We went to many dealerships and never went back a second time...until we stopped at Bernardi Hyundai. We were assisted by a very friendly and knowledgea went to many dealerships and never went back a second time...until we stopped at Bernardi Hyundai. We were assisted by a very friendly and knowledgeable salesman named Roger. He was really a pleasure to work with and was a big factor in our decision to return to this dealership, which is saying something since we live over 30 minutes away. I know buying a car freaks a lot of people out but i can honestly say that my experience at Bernardi, working with Roger and the team there was really great. If you are in the market for a car i would highly recommend takeing a drive to Bernardi Hyundai...but make sure you ask for Roger! Sincerely, John and Kristin More

Roger alexandre went out his way to find the Sonata hybrid I needed even finding this car @ a N.H. dealer. Great service without a lot of pressure. I would recommend this dealer to anyone who wants g hybrid I needed even finding this car @ a N.H. dealer. Great service without a lot of pressure. I would recommend this dealer to anyone who wants great sales service. More

Everyone at the dealership was extremly friendly and went above and beyond to make the experience a positive one. Chris C was great to deal with as he had the knowledge of the cars and a low pressure sales above and beyond to make the experience a positive one. Chris C was great to deal with as he had the knowledge of the cars and a low pressure sales approach. I would definetly purchase a new car from Chris again. More

I purchased a vehicle in October 2012. Since purchasing the vehicle I have brought in for service 7 times. I have complained about the same issue since the beginning. Instead of resolving the issue, I re the vehicle I have brought in for service 7 times. I have complained about the same issue since the beginning. Instead of resolving the issue, I received the run around. I have since filed a consumer report and called a lawyer. I have missed hours out of work and the car is not dependable. Even though my sales representative and his manager tried to rectify the problem. Brian refused to help and smiled as I was complaining. He did not care that the vehicle is not dependable and I was constantly bringing it for service since day 1. I had not choice but to escalate the issue and call a lawyer. More