Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

McGrath Acura of Downtown Chicago

Chicago, IL

Overview
Reviews
Vehicles
4.4
281 Reviews
Contact Dealership

1301 N Elston Ave

Chicago, IL

60642

Directions

By Type

Showing 281 reviews

December 04, 2023

Jimmy and his manager were awesome! They got me the deal I wanted quickly and made everything super easy! Would recommend them to anybody! More

by mduke33sd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Jafal
Report | Print
Dec 09, 2023 -

McGrath Acura of Downtown Chicago responded

Hello, we're delighted to hear about your wonderful five star experience with our team and services! We appreciate you being able to take the time to share your kind words with us! Especially when working directly with some of our fantastic team members! McGrath Lexus of Chicago looks forward to your next visit with us soon!

November 07, 2023

Prompt service. Replaced my Rfcu side mirror assembly the very next day without much wait More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nguyen from service dept
Report | Print
Nov 08, 2023 -

McGrath Acura of Downtown Chicago responded

Hello, we're glad to hear about your wonderful five star experience with our team and services! We appreciate your support dearly! The McGrath Acura of Downtown Chicago family looks forward to serving you for years to come!

October 27, 2023

Horrible service I was suppose to get a call back yesterday and still waiting disappointed 🤦I'm still waiting More

by Carvajal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Alcaraz
Report | Print
Oct 27, 2023 -

Carvajal responded

Hello

Oct 28, 2023 -

McGrath Acura of Downtown Chicago responded

Hello valued customer, our team is overly apologetic that you didn't experience our normal McGrath five star standard, during your last visit. Our team would love to get to the bottom of it. We care deeply about every detail, big or small! Please reach out to Rachael Jones, at 630-371-6330 rjones@acurawestmont.com. McGrath Acura of Downtown Chicago looks forward to hearing from you soon!

October 10, 2023

The entire team provides timely and excellent customer service. Johnny and the parts manager found the out of stock part I needed and Marc made sure it was quickly installed. I always receive fantastic se More

by Suzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Fernandez and Marc Alperto
Report | Print
Oct 18, 2023 -

McGrath Acura of Downtown Chicago responded

Suzan, we're over the moon to hear about your awesome five star experience with Johny, as well as the rest of our fantastic team members! We appreciate you taking the time to share your kind words! The McGrath Acura of Downtown Chicago family looks forward to your next visit with us soon!

September 09, 2023

The sales people are very patient. Very informative. Easy to work with overall making the car shopping experience more enjoyable and not so stressful More

by Mark G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Miechowicki, Anthony Manteca, David Alcaraz
Report | Print
Sep 12, 2023 -

McGrath Acura of Downtown Chicago responded

Mike, our team is delighted to hear about your wonderful experience with us during your last visit! Especially when working directly with some of our incredible team members! We appreciate your support dearly! The McGrath Acura of Downtown Chicago looks forward to your next visit with us soon!

September 07, 2023

Great service. In and out fast and washed car. I have owned 9 Acura cars and McGrath is the best. More

by edwardhartman0775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 12, 2023 -

McGrath Acura of Downtown Chicago responded

Edward, our team is thrilled to hear about your wonderful five star experience with us during your last visit! We appreciate your continued support and loyalty! The McGrath Acura of Downtown Chicago looks forward to your next visit with us soon!

August 22, 2023

Awesome Excellent customer service Personalized attention Friendly Attention to details Well informed of vehicle specifications More

by DB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Perez
Report | Print
Aug 29, 2023 -

McGrath Acura of Downtown Chicago responded

Hello, our team is thrilled to hear about your excellent experience with our team and services! Your kind words mean the world to us! We appreciate your business dearly! McGrath Acura of Downtown Chicago looks forward to your next visit with us soon!

July 27, 2023

Called last minute for an oil change and Joe got me in. As usual, the service was prompt and friendly. It helps that I didn’t have to pay for a repair. The waiting area was clean and comfortable. The se More

by author
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe levign
Report | Print
Jul 31, 2023 -

McGrath Acura of Downtown Chicago responded

Hello, we're delighted to hear about your wonderful experience with Joe, as well as the rest of our awesome team members and services! McGrath Acura of Downtown Chicago looks forward to serving you for years to come!

July 24, 2023

Stephanie, my service advisor always provides excellent service. Quick, efficient and friendly service is what I always receive. More

by Cpal5796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Spinnato
Report | Print
Jul 24, 2023 -

McGrath Acura of Downtown Chicago responded

Hello, we're thrilled to hear about your wonderful experience with Stephanie, as well as the rest of our incredible team members! She's the absolute best! We appreciate your support dearly! McGrath Acura of Downtown Chicago looks forward to your next visit with us soon!

July 10, 2023

The serivice advisors and managers are extremely nice, got my car done in a very timely manner More

by 22BluN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Alperto
Report | Print
Jul 11, 2023 -

McGrath Acura of Downtown Chicago responded

Hello, we're delighted to hear about your awesome five star review with our team and services, during your last visit! We highly appreciate your kind words! McGrath Acura of Downtown Chicago looks forward to your next visit with us soon!

1
2
3
4
...
29