McGrath Acura of Libertyville

Great dealership, easy to work with Just traded in our 2013 Acura MDX for a 2016 and Stanford Kim made it very easy. He was extremely helpful and obviously understood that we preferred Just traded in our 2013 Acura MDX for a 2016 and Stanford Kim made it very easy. He was extremely helpful and obviously understood that we preferred communication via email or text. Stanford was very quick to respond to any questions or concerns that we might have had. New car is driving great, We were very happy with our 2013 and the service that this dealership has provided over the past 3 years. Communication is excellent with this dealership which makes life so much easier! Very transparent with everything. More

Great Experience A big Thanks to James Won for making my very first Acura purchase such a wonderful experience. He was very knowledgeable and provided valuable sugges A big Thanks to James Won for making my very first Acura purchase such a wonderful experience. He was very knowledgeable and provided valuable suggestions, making sure he understood what I was looking for. I would recommend purchasing your next vehicle from James and Libertyville Acura. I was in and out in 3 1/2 hours with my new 2016 MDX. More

Great place, Great people I recently purchased a used vehicle from Acura of Libertyville and everything checked out. The car was in wonderful shape and the sales team was were I recently purchased a used vehicle from Acura of Libertyville and everything checked out. The car was in wonderful shape and the sales team was were just as great. James, one of the sales members was very helpful and quite knowledgeable. On top of that, he made the whole process quick and painless. I would HIGHLY recommend this dealer to anyone in the market for a new reliable vehicle. More

Another oil change under belt I have been going to the dealership for service for about 2 years now and would like thank everyone for being courteous and professional. I have felt I have been going to the dealership for service for about 2 years now and would like thank everyone for being courteous and professional. I have felt extremely welcome and safe knowing that my car is in great hands. The professionals that I have dealt with thus far were extremely helpful and approachable when I had any questions regarding my service. Thank you everyone for your making the Acura of Libertyville such a wonderful place to get a care service! More

Shane Lyon is Great I just bought a pre-owned vehicle from Acura of Libertyville. I had astonishing help from Shane Lyon. He was very helpful explaining everything to me I just bought a pre-owned vehicle from Acura of Libertyville. I had astonishing help from Shane Lyon. He was very helpful explaining everything to me considering it is my first car. He made sure everything went smoothly. I couldn't be more happy I chose Acura of Libertyville and gotten a better salesman. More

Great Service by Bruce I stopped by Acura service center in Libertyville, IL on 12/30/15 after calling to describe an issue with my windshield wiper. They told me I didn't n I stopped by Acura service center in Libertyville, IL on 12/30/15 after calling to describe an issue with my windshield wiper. They told me I didn't need an appointment. When I pulled up, I regretted not making an appointment as the cars waiting for service were lined up. Despite this, I only waited a few minutes before Bruce LaSaker approached to help. He assured me they would take a look at my windshield wiper quickly and give me an update. He kept his promise and updated me soon after. He assured me the repair would be covered under warranty but he had to order the part. I got a call the next day and they got me in right away. I was a bit apprehensive about the issue with my wiper but from the moment I arrived till I drove away with my wiper repaired, Bruce made me feel at ease and was sensitive to getting me in and out as quickly as possible. I teach marketing for a living and in this day and age, companies have to take customer service to a higher level to keep up their brand image. Bruce LaSaker exemplified this and I will be using this experience as an example of excellent customer service enhancing my perception of the Acura brand. Thanks! I love my Acura TL! More

Call Stanford Kim for your Acura Stanford was a pleasure to work with. He was responsive to all my phone calls and emails. He made my lease of a new car smooth. Stanford was a pleasure to work with. He was responsive to all my phone calls and emails. He made my lease of a new car smooth. More

Latest purchase was a pleasurable and satisfying In a short amount of time staff was able to provide all needed information, great price and trade-in value as well as desirable financing option for m In a short amount of time staff was able to provide all needed information, great price and trade-in value as well as desirable financing option for me to make a decision to buy my new car right there and then! More

Excellent Buying Experience I had an excellent buying experience at Acura of Libertyville. I purchased a certified Acura TSX from Shane Lyon. Shane was very helpful, and went the I had an excellent buying experience at Acura of Libertyville. I purchased a certified Acura TSX from Shane Lyon. Shane was very helpful, and went the extra mile to make sure I was happy with my purchase. Everything went smoothly and I never felt pressured. I highly recommend Shane and Acura of Libertyville. More

Buy from Acura of Libertyville We recently just bought a used 2013 RDX at Acura of Libertyville. Everything went very smooth and we could not be happier. We had started the day by b We recently just bought a used 2013 RDX at Acura of Libertyville. Everything went very smooth and we could not be happier. We had started the day by being told that a certain car at another dealership was still available, but when we arrived we were told that the car had been sold days prior. We were not pleased and did end up leaving. We then spoke with Shane Lyon in Libertyville and he physically checked to make sure that the car we were interested in was still available. When we arrived, the car was pulled up and waiting for us to test drive. We did proceed in buying the car. Acura of Libertyville and Shane treated us with respect, gave us a good price on the RDX and a very fair amount on our trade-in. We would definitely go back to Acura of Libertyville and work with Shane Lyon. More