McGrath Acura of Libertyville

Great dealership experience, not happy with car though. Wael was great to deal with. It was the easiest and most honest transaction. We are very happy with the dealership. However, this SUV we purchased see Wael was great to deal with. It was the easiest and most honest transaction. We are very happy with the dealership. However, this SUV we purchased seems to keep costing us money that was not something that was expected. It was my second used car and I'm not certain we will buy used again. For great service use this dealership, not for us when buying used. More

A very pleasant car buying experience My husband and I purchased a 2016 RDX vehicle from James Won on November 24, 2015, and were very pleased with his excellent customer service! He's ve My husband and I purchased a 2016 RDX vehicle from James Won on November 24, 2015, and were very pleased with his excellent customer service! He's very conscientious and patient, and spent a lot of time both before and after we purchased the car explaining how to operate the vehicle and its many features. He followed up very quickly whenever we had questions, and he answered all of our questions. We feel comfortable contacting him in the future if we have more questions. He's a pleasure to work with, and we will recommend him to our friends who might be interested in an Acura vehicle. John Sherrier in Finance was also very nice to work with. He explained the details, and answered all our questions. We did not feel pressured to make instant decisions. More

good experience When i entered the showroom ,he came and helped in buying mdx.i Iam very happy to my buy car this is a good experience When i entered the showroom ,he came and helped in buying mdx.i Iam very happy to my buy car this is a good experience More

Great service, great employee I recently had my car serviced for regular routine maintenance and a coolant flush. Zachary DuBois met me as I pulled into the service area and he c I recently had my car serviced for regular routine maintenance and a coolant flush. Zachary DuBois met me as I pulled into the service area and he couldn't have been nicer and more helpful! He went over my service request and since I was waiting for my car, came to inform me about the status of the services being preformed. He was very informative about my vehicle (my car is 10 years old and still runs like a champ!!). Had the car washed (even though it was raining,) and as I left the dealership the rained stopped!. This was one of the best service calls I've had over the last decade! Thanks, Zachary, you rock!!! More

Great experience We've been going to Acura Libertyville for years to service our Acuras. The service dept is great and will even give me a ride to/from my office whil We've been going to Acura Libertyville for years to service our Acuras. The service dept is great and will even give me a ride to/from my office while my car is being serviced. We recently helped my mother in law buy a new Acura. Stanford Kim was an awesome sales associate because he is very patient, efficient and knowledgable. It was a very seamless process. He and Michael hold the monthly tech clinics which are so helpful in helping clients learn how to personalize/navigate their new cars. Stanford's easy going, friendly manner made the car buying experience great! More

Great Experience We recently bought Acura RDX from Acura of Libertyville. Shane Lyon was our salesperson. He was very kind, professional and helpful. Everything went s We recently bought Acura RDX from Acura of Libertyville. Shane Lyon was our salesperson. He was very kind, professional and helpful. Everything went smooth. We are very happy with our purchase and would highly recommend Shane and Acura of Libertiville. More

Great service over the years I have been going here for the last 10 to 11 years. First to service my 2002 Accord and 2000 3.2TL, then bought 2007 MDX from them. This dealership is I have been going here for the last 10 to 11 years. First to service my 2002 Accord and 2000 3.2TL, then bought 2007 MDX from them. This dealership is very easy to do business with and they service your auto perfectly, no matter the maker, year, etc. You can see every brand in there. They really work to help you in hard cases which unfortunately all of us encounter sooner or later. Highly recommended. More

RDX Purchase Recently purchased an RDX from Acura of Libertyville and it was a great experience. James Won was a pleasure to work with and made the entire experien Recently purchased an RDX from Acura of Libertyville and it was a great experience. James Won was a pleasure to work with and made the entire experience easy and stress free. I would recommend working with James to any of my friends. His main interest was making sure we were happy with the purchase. Overall buying a car from Acura of Libertyville was an excellent experience. I feel confident they will always be there to provide great service for my RDX. More

Exceeded my expectations I purchased an Acura TL years ago and have been very happy with the dealership. This summer while having some service work done I started looking at t I purchased an Acura TL years ago and have been very happy with the dealership. This summer while having some service work done I started looking at the different models and Wael Khalaf approched me. I was pleasantly surprised with his knowledge and professionalism, I expect that from Acura of Libertyville, but sales people can be sales people. Wael was very helpful in understanding the difference between the models, trim levels and their benefits. Even after I said it was probably 6 plus months before a purchase he was attentive, helpful and professional. Months later when my wife and I both came in he stayed late to answer all of our questions. We are very happy with our RDX and I cannot say enough about how straight forward, non-pressured, and pleasant the buying process was with Wael and the business managers at Acura of Libertyville. More

2004 Volvo James helped me buy my first car. He did a good job informing me of the ins and outs if the car. And I am a very busy kid. Mr. Won was able to be a li James helped me buy my first car. He did a good job informing me of the ins and outs if the car. And I am a very busy kid. Mr. Won was able to be a little flexible with my tight schedule. There were some things he could have done better with me, especially because I am a kid and total new at this whole process, but overall he did a good job. And our test drive was fun, we had a good conversation. More