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McGrath Acura of Libertyville

Libertyville, IL

4.6
1,207 Reviews
Welcome to the McGrath Acura of Libertyville. Whether you are looking for a new or pre-owned Acura car or SUV you will find it at our dealership. We have helped many customers in the Chicago land area find the Acura of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. McGrath Acura of Libertyville has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.
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1620 S Milwaukee Ave

Libertyville, IL

60048

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Showing 1,207 reviews

August 15, 2015

Did not do what was promised when purchased When I bought my vehicle I was promised that there would be some things taken care of as simple as some touch up and a detail. This took my vehicle to More

by A2zchiguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael used car manager, Shelly Berg , Mike Hatch, Wael Khalaf
Aug 15, 2015 -

McGrath Acura of Libertyville responded

Hi Alan, I want to say that I apologize the way you were handled, You are 100 % right and we dropped the ball here. I appreciate you bringing this to my attention so I can mentor all personnel that did not follow thru with their commitments. I would like to pay for your detail that you had done. We do appreciate your business and would like to try and make it up to you if you when you have any future serving needs. Glenn B.

August 13, 2015

Excellent Service Purchased my ILX here in February and had my first service appointment, oil change, last weekend - it was EXCELLENT! Worked with Jennifer and I waited More

by ktaylo19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Won, Jennifer Schaller
August 12, 2015

Great Sales Experience We have leased several vehicles through Acura of Libertyville. Each experience has be excellent and above expectations. We have worked with James Wo More

by lrc407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Won, Joe Essling
August 12, 2015

Service Experience I love this dealership! They are ALWAYS friendly, thorough, quick and informative. I have my second MDX from them, and will continue to purchase car More

by hoover,chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach DuBois, Justin Petty, Jennifer Schaller
August 12, 2015

Great Car buying experience! When I approached the dealership the salesman, Wael Khalif, met me at the door and from that point on he provided me the best car buying experience. More

by labrama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael Khalaf, John Sherrier
August 11, 2015

My Favorites By Far Have had many cars ranging from Ford to Acura to BMW. This service team is by far the best experience I have time and time again. Think about when buy More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Berg , Justin Petty
August 11, 2015

Seat belt concern and oil change The service has always been exceptional, professional, very well done and timely. I have frequented this fabulous service center for over twenty-five More

by ln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Donovan, Bruce LaSaker
August 10, 2015

Consistent, Superior Service I am driving my fourth Acura car in the past 12 years. My first car was a Legend and I am now driving the RL. I have been very satisfied with the v More

by Loyal to Acuras, VB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach DuBois
August 09, 2015

Treated with respect and care from arrival to departure! The staff I dealt with were professional, friendly and knowledgeable. The recall repair was completed even FASTER than promised. The waiting area wa More

by Silvac2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Berg , Michelle Weinfurter, Zach DuBois, Jennifer Schaller
August 08, 2015

Highly recommended! Earlier this week we drove to Acura of Libertyville to purchase a 2014 Acura TL we had found on line. We were extremely satisfied by the service we r More

by IowaCustomers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luigi Miceli, Michael Berrones, John Sherrier
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