
McGrath Acura of Libertyville
Libertyville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Great Experience Luigi was outstanding and made this our best car buying experience ever. His no pressure, no non-sense approach was appreciated. Also dealt well wit Luigi was outstanding and made this our best car buying experience ever. His no pressure, no non-sense approach was appreciated. Also dealt well with our kids who threw him a few surprises. More
Amazing experience! I will start by saying that my past experiences in buying a new vehicle have been horrible. I always felt like I was not getting the best deal even th I will start by saying that my past experiences in buying a new vehicle have been horrible. I always felt like I was not getting the best deal even though I was always assured that I was. I hated sitting in the dealership waiting for the paperwork to be completed and then when it was signed I felt like all they wanted me to do was leave where the salesperson could move on to the next sale. Well, none of that was true at the Acura dealership. James Won treated me complete honesty and respect, he did not try to sale me every upgrade or latest gadget but listened to what I wanted in a vehicle and helped me select what worked best for me. I got a great deal on my RDX which makes me only love it more! John Sherrier was very personable and had my paperwork done in record time, I was shocked how quickly it was all completed. Both men were great to work with and I would recommend them and the dealership. More
Go see Shane Lyon! I just leased a 2015 Acura RDX Tech from Acura of Libertyville and could not be more pleased with my experience there. Shane Lyon, my sales consultant I just leased a 2015 Acura RDX Tech from Acura of Libertyville and could not be more pleased with my experience there. Shane Lyon, my sales consultant, was one of the finest car salesmen with whom I have ever had the pleasure to work. He was courteous, diligent, honest and knowledgeable. Shane made my experience at Acura of Libertyville pleasing and hassle-free. If you are in the market for an Acura in the greater Chicagoland area, Shane Lyon's desk at Acura of Libertyville should be your first stop! More
2 hous in and out Understood what I wanted and made it happen, really liked my experience. James was great to work with and made it easy for me while I was in a hurry. Understood what I wanted and made it happen, really liked my experience. James was great to work with and made it easy for me while I was in a hurry. More
great experience Shnae Lyon and mike hatch did a great job! He was very helpful on the phone even before we came into the dealership. When we bought the car we Shnae Lyon and mike hatch did a great job! He was very helpful on the phone even before we came into the dealership. When we bought the car we left feeling that they really had our best interests in mind. He did a nice job of explaining how all the great new features worked. More
Shane Is Superb! We went to Acura of Libertyville to by a used vehicle. We received top-notch concern and service and left with a great vehicle and thankful that ther We went to Acura of Libertyville to by a used vehicle. We received top-notch concern and service and left with a great vehicle and thankful that there is a dealer we can refer others to! More
Doesn't Get Any Better Than This The Service Department staff is friendly, caring and talented. They always find a way to squeeze me in when I don't plan my time well! They are pati The Service Department staff is friendly, caring and talented. They always find a way to squeeze me in when I don't plan my time well! They are patient and listen thoroughly when a non-mechanic like me tries to describe the problem. More
The Stanford Kim Experience I was driving a 2005 TL purchased at Acura of Libertyville when Sanford Kim called with a deal I could hardly resist. Stanford Kim is one of the best I was driving a 2005 TL purchased at Acura of Libertyville when Sanford Kim called with a deal I could hardly resist. Stanford Kim is one of the best car salesmen I have ever dealt with. His level of detail and understanding of the product was beyond impressive. In less than 3 days we left Libertyville Acura with a 2015 TLX for me, and a 2012 MDX for my husband. I worked directly with Stanford Kim, Mike Hatch and Joe Essling, I felt that they all really listened and respected our needs and limitations. I will proudly recommend Stanford and Libertyville Acura to anyone who is looking for a new car!! More
Wonderful Experience!!! I have purchased many cars and dealt with numerous salespeople and dealerships in the past, and I have never experienced the level of knowledge and pr I have purchased many cars and dealt with numerous salespeople and dealerships in the past, and I have never experienced the level of knowledge and professionalism as I did with Acura of Libertyville. Everyone I met throughout the process of trading in my old car and purchasing a certified pre-owned MDX, was extremely kind, helpful, and patient. My salesperson, Shane, in particular, went above and beyond when it came to assisting me every step of the way, and he has continued the excellent customer service post-purchase. I would highly recommend Shane, and Acura of Libertyville, if you are looking to purchase a new or used vehicle. More
STAY AWAY FROM THIS DEALERSHIP--SHOTTY WORKMANSHIP!!!!!!!!!! PLEASE STAY AWAY FROM THIS DEALERSHIP!!! THEY WORKED ON MY VEHICLE AND DAMAGED THE TRANSMISSION BOLT AS THEY STRIPPED ALL THE THREADING AND THEN SAID PLEASE STAY AWAY FROM THIS DEALERSHIP!!! THEY WORKED ON MY VEHICLE AND DAMAGED THE TRANSMISSION BOLT AS THEY STRIPPED ALL THE THREADING AND THEN SAID IT WAS NOT THEIR PROBLEM. THIS DEALERSHIP SERVICED MY TRANSMISSION WHEN I TURNED 20,000 MILES, AND WHEN I TOOK MY 2012 MDX IN TODAY BECAUSE IT WAS BURING OIL, I SAW THE MECHANIC TAKE OFF THE TRANSMISSION BOLT AND WHEN THEY PUT IT BACK ON THEY SAID IT WAS STRIPPED---TELLING ME I NEEDED A NEW TRANSMISSION OR A $400 KIT. I SPOKE TO GLENN THE GM, WHAT AN ARROGANT, HEARTLESS UNQUALIFIED GENERAL MANAGER, WHO CUT ME OFF ON THE PHONE AND SAID IT MUST HAVE HAPPENED SOMEWHERE ELSE. GLENN BOCKWINKEL DID NOT WANT TO HEAR THAT HIS SERVICE DEPARTMENT WAS THE ONLY AND LAST PEOPLE TO SERVICE MY TRANSMISSION. GLENN HUNG UP THE PHONE WITHOUT TRYING TO HELP ME OUT AT ALL!!! IF THIS IS THE WAY HE TREATS HIS CUSTOMERS AFTER MAKING A $43,000 SALE, THEN I WILL NEVER BUY ANOTHER VEHICLE FROM THIS BLOW HEART OF A MAN!!!! LASTLY, I WILL BE CALLING CORPORATE AS WELL AS THE BBB. BUT MOST OF ALL---THERE IS A GOD, AND HE KNOWS WHEN PEOPLE ARE LYING!!!! More