McGrath Acura of Libertyville

Customer Service is excellent. I was assisted by Mr Chambliss and he was very patient and helpful. He showed me and explained to me in very detail all the options, and he even drove my new car back hom Chambliss and he was very patient and helpful. He showed me and explained to me in very detail all the options, and he even drove my new car back home as i went alone to the dealership and couldn't get someone else to drive back my original car. Excellent service. More

I recently bought a 2014 RDX and just love it! After my first visit to the dealership, I knew that I wanted to purchase my vehicle from Acura of Libertyville. Everyone was friendly, but not pushy which wo first visit to the dealership, I knew that I wanted to purchase my vehicle from Acura of Libertyville. Everyone was friendly, but not pushy which would have sent me to another dealership immediately. Luigi M. made the buying experience stress free. He was knowledgable about the vehicle and informed me about the benefits of purchasing from Acura of Libertyville, and his follow-up was pertinent and timely. After having done my research on-line and knowing what I wanted, negotiating the purchase price was easy. This was probably the best vehicle purchase experience my husband and I have had. More

Had a great experience with Shane Lyon at Acura of Libertyville. I asked for an online quote and Shane was honest and up front with me about everything and gave me the best price right off the bat. An Libertyville. I asked for an online quote and Shane was honest and up front with me about everything and gave me the best price right off the bat. And best of all, the price he gave online was the same as what I got when it came in—unlike other dealerships that pull the bait and switch. Joe Essling, the finance manager, as well as the dealership cashier were also just as courteous. I've found other dealers/salespeople to be try to intimidate their would be customers but I'm glad to say I didn't experience that here. I would definitely recommend Shane at Acura of Libertyville! More

Eric Stenzel made leasing my MDX a pleasure! He was patient and friendly. I feel he went above and beyond just his job. When I had questions he stopped what he was doing and came into the car and helpe patient and friendly. I feel he went above and beyond just his job. When I had questions he stopped what he was doing and came into the car and helped me. I would lease/buy any Acura from Eric again. More

I love my new TSX. Luigi made the buying experience easy and low key. He was straight forward, knowledgeable and easy to work with. We traded a few emails, two visits and done deal. I also liked the fri and low key. He was straight forward, knowledgeable and easy to work with. We traded a few emails, two visits and done deal. I also liked the friendly team oriented environment at the dealership. Thank you! More

Easiest car buying experience ever. Luigi Maceli was knowledgeable, professional and no-pressure. There were no hassles, sales tactics "let me go check with my manager" and then returning 30 minutes lat knowledgeable, professional and no-pressure. There were no hassles, sales tactics "let me go check with my manager" and then returning 30 minutes later/stalling. It was a very professional negotiation with the goal of making it a win-win for both us and the dealer. This is the way to buy a car! I highly recommend this dealership, and Luigi specifically. We bought a 2013 MDX and are extremely satisfied. Great car both in terms of features and price. Smooth ride too! More

It was great working with James on purchasing our new vehicle. Honest, knowledgeable and didn't pressure us which made us feel at ease in dealing with him. vehicle. Honest, knowledgeable and didn't pressure us which made us feel at ease in dealing with him. More

James was great... they were quick & easy to deal with, paperwork was super easy & fast! I've always hated buying a new car & this experience changed my mind! and we love our car!! with, paperwork was super easy & fast! I've always hated buying a new car & this experience changed my mind! and we love our car!! More

We always have a good experience with this dealership. My sales person James Won is very customer friendly and works hard to get me the best deal very quickly and efficiently. This is the main reason why I h sales person James Won is very customer friendly and works hard to get me the best deal very quickly and efficiently. This is the main reason why I have returned for my 4th TL. More

Our experience at Libertyville Acura was fantastic! I had bad experiences at other car dealers so I was expecting to get pushy service and dealers that get angry at you when you turn down their offer. H had bad experiences at other car dealers so I was expecting to get pushy service and dealers that get angry at you when you turn down their offer. However, James Won was very friendly and calm, and he was never pushy. He made us feel comfortable the whole time we were there. He did recommend some extra warranties and add-ons, but again, he was never pushy about it and even when we declined his offer, he didn't seem to get upset about it. I highly recommend this dealer to others. More