McGrath Acura of Westmont

needed routine maintenance for our MDX. Cathy and her team are always excellent and explain everything along the way..will continue to use them and buy from them !! team are always excellent and explain everything along the way..will continue to use them and buy from them !! More

I have been a Customer since 1998 and Cathy has always been excellent, but service deteriorated suddenly in the last 3 years. Cathy told me she no longer works directly with customers (strange because 3 been excellent, but service deteriorated suddenly in the last 3 years. Cathy told me she no longer works directly with customers (strange because 3 other reviews mention her in the last few months) In the last 3 years I have been dumped on new in-experienced techs who caused more problems and I had to return to fix them. Two months back I took my car for an oil change, got over billed and got a burning smell - took 6 weeks to finally get that fixed. Last Monday, I took it to fix a sticking ignition key. Acura no longer makes the part, but they were unwilling to point me to an alternative and told me to go to a locksmith - would not even suggest where to go or what to install. rachel >>As Per Cathy we will not install aftermarket parts or locate parts. I have been left to fend for myself - obviously loyalty does not matter to acura of westmont. So much for paying the higher dealer rates for 22 years. I should have gone to other repair shops - at least I would have had a backup. Now they want me to buy another car from them, but I would rather look at other dealerships . More

I have been going to McGrath Acura in Westmont for years. The staff is very professional and reliable. Ed Dreyer is absolutely incredible. He truly cares for his customers. The staff is very professional and reliable. Ed Dreyer is absolutely incredible. He truly cares for his customers. More

Spiro was very knowledgeable sale consultant, give as great price which trade in our 2014 Acura MDX. Excellent service from beginning to the end. Thank you guys! great price which trade in our 2014 Acura MDX. Excellent service from beginning to the end. Thank you guys! More

Ed Dreyer was fantastic. He is a real car enthusiast and is very eager to please. He couldn't have been nicer or more interesting. Thanks! is very eager to please. He couldn't have been nicer or more interesting. Thanks! More

Rachel and Cathy are thorough, excellent at providing updates, friendly and trustworthy. Grateful to have know they are always ready to help Thanks Sue McGrath updates, friendly and trustworthy. Grateful to have know they are always ready to help Thanks Sue McGrath More

Ed Dreyer is the best! Excellent client care That’s all Ed Dreyer is the best! Excellent client care That’s all I want to say. Is that twenty five words minimum please say yes okay Ed Dreyer is the best! Excellent client care That’s all I want to say. Is that twenty five words minimum please say yes okay More

This was a solid experience and Spiro was excellent to work with in securing the 2021 RDX . Henry was also excellent in describing the features and technology . That said I believe all dealers need to in work with in securing the 2021 RDX . Henry was also excellent in describing the features and technology . That said I believe all dealers need to inovate in terms of the paper work maybe easier said than done but it simply takes too long More

Great experiences with the staff at McGrath Acura Westmont. Chris Anderson and Grant Brady made it easy to get into a new Acura TLX! Great trade value and new car price. Quick paperwork processing, c Westmont. Chris Anderson and Grant Brady made it easy to get into a new Acura TLX! Great trade value and new car price. Quick paperwork processing, car nicely detailed and sanitized. 9th Acura with this dealership! More

Great experience leasing another RDX. No pressure. All questions answered. The whole team stayed late to complete the lease, financing and explain the vehicle’s technology. questions answered. The whole team stayed late to complete the lease, financing and explain the vehicle’s technology. More